体验技术承包商
Experience Technician Contractor
这是一个远程职位。
目标与成果：
体验技术承包商负责根据ASW标准安装、操作、测试和排除音频/视频/控制及相关设备的故障，以创建能够帮助客户给观众留下深刻印象的体验。
主要职责：
• 与项目经理一起理解并审查所有图纸，确保了解所有相关信息、时间表和文档。
• 核实所有图纸、代码、现场照片和工作描述是否完整，并且可以访问。
• 确保完成项目所需的所有线缆、连接器、硬件和工具都已准备并收集齐全。
• 保持车辆整洁有序，配备适当的工具、梯子和安全设备。
• 与PM一起进行现场踏勘，并详细讨论安装的所有细节。
• 确认工作时间和工作空间的访问权限。
• 按照ASW文档和标准安装所有设备。
• 必要时执行小型DSP更改并加载控制代码。
• 确保工作符合ASW和行业标准，实现安全且功能完整的系统。
• 使用PlanGrid中的模板提交每日任务报告，包括已完成工作的照片和问题记录。
• 确保所有设备按照图纸连接。
• 如果图纸在功能上存在错误，在PlanGrid中标记必要的更改。
• 确保每根线都有标签，并按照图纸进行标记。
• 确保垃圾得到妥善处理，现场比你到达时更干净。
• 与现场工程师合作进行系统调试并记录。
• 在PlanGrid图纸上记录所有修改，并将所有更改提交工程部门用于最终图纸。
要求
- 完成任务所需的工具和测试设备。
- PlanGrid许可证
- 配备PlanGrid应用及具备蜂窝网络或热点连接的平板电脑
- 出色的书面和口头沟通能力
- 有客户服务经验
- 了解IP网络
- 有AV系统故障排查技能
- 安装和连接视频会议终端（Cisco、Lifesize、Polycom等）
- 安装并加载控制系统的代码（Crestron、AMX、Extron等）
- 安装并加载DSP代码（BSS、Biamp、ClearOne等）
- 安装和配置交互式显示器（SMART、Planar、Newline等）
- 无线麦克风频率协调
- 视频墙
查看英文原文
This is a remote position.
Goals and Outcomes:
The Experience Technician Contractor is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment in accordance with ASW standards to create an experience that will help our clients impress their audience.
Essential Functions:
• Understand and review all drawings with the Project Manager, so that all related information, Schedules and documentation is understood.
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
• Complete walk through of the site with the PM and go over all details of the installation.
• Verify working times and access to the workspace.
• Install all equipment per ASW documentation and standards.
• Perform minor DSP changes and load control code as necessary.
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
• Submit a Daily Mission report using the template in PlanGrid that includes photo documentation of work completed and issues.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in PlanGrid..
• Ensure that every wire has a label and it is marked according to the drawings.
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
• Work with the Field Engineer to perform and document system commissioning.
• Capture all redlines on PlanGrid drawings and submit all changes to engineering for as-built drawings.
Requirements
- Tools and testing equipment necessary to complete the mission.
- PlanGrid license
- Tablet with PlanGrid app and cellular or hotspot connectivity
- Excellent written and verbal communication skills
- Proven customer service experience
- IP networking knowledge
- AV system troubleshooting skills
- Setup and connection of VTC units (Cisco, Lifesize, Polycom, etc…)
- Setup and load code into Control Systems (Crestron, AMX, Extron, etc…)
- Setup and load code into DSP (BSS, Biamp, ClearOne, etc…)
- Install and configure Interactive displays (SMART, Planar, Newline, etc…)
- Wireless Microphone frequency coordination
- Video Wall setup and configuration
- Occasional after hours and/or travel may be required.
Benefits
- Performance bonus
- This is an independent contractor role and therefore is not eligible for ASW employee benefits.
Originally posted on Himalayas