家庭与汽车保险顾问
Home & Auto Insurance Advisor
职位概述
我们正在致力于革新保险行业,使其更简单、更易获取,并以客户为中心。保险行业是一个价值1万亿美元的市场,但一直未受到数字化革命的影响,PolicyMe 将改变这一现状。作为一家以远程办公为优先的多伦多初创公司,我们有远大的抱负,正在寻找一位家庭与汽车保险顾问,帮助我们打造加拿大乃至全球的保险未来。
作为家庭与汽车保险顾问,你将站在最前线,帮助客户保护他们的房屋和车辆,同时提供现代化的数字优先体验。你将专注于销售执行——处理来电线索、促成交易,并提供清晰、诚实的建议,从而与客户建立长期信任。你还将与其他团队成员合作,优化我们的销售流程,分享客户对话中的见解,并为 PolicyMe 的财险业务持续增长做出贡献。
汇报对象:家庭与汽车保险高级经理
你将负责的工作
前6个月
- 使用 PolicyMe 的数字平台和你的产品专业知识,向潜在客户介绍家庭与汽车保险选项,用清晰、诚实的语言解释保障内容,让他们在前进时感到自信。
- 管理高数量的家庭与汽车保险线索,高效地将它们推进销售漏斗,并通过电话、短信和电子邮件将合格机会转化为已签约保单。
- 使用 HubSpot 跟踪每一次接触点——通话、邮件、跟进和交易阶段,确保你的线索池始终保持干净、最新,并易于预测。
- 根据客户需求,采用以客户为中心的咨询方式,平衡保障、价格和资格,推荐合适的保障方案。
- 在 HubSpot 中建立并优化销售脚本、谈话要点、异议处理、工作流程和跟进序列,以提高联系率、预约到场率和成交率。
- 直接与工程和产品团队合作,优化客户数字体验,并传达我们的产品表现情况。
- 通过每次互动,树立 PolicyMe 服务财险客户的基调和标准,提供高能量、高转化率,但始终诚实且以客户为中心的体验。
- 确保所有建议和客户互动完全符合 RIBO 要求、保险公司指南和内部政策。
6–12 个月及以后
- 成为一名业绩突出的家庭与汽车保险顾问,持续提升自己的专业能力,推动业务发展。
查看英文原文
Overview of the role
We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Home & Auto Insurance Advisor to help us build the future of insurance in Canada and beyond.
As a Home & Auto Insurance Advisor, you’ll be on the front lines helping customers protect their homes and vehicles while delivering a modern, digital-first experience. You’ll focus on sales execution - handling inbound leads, closing business, and providing clear, honest advice that builds long-term trust with our customers. You’ll also collaborate with the rest of the team to refine our sales processes, share insights from customer conversations, and contribute to the continued growth of PolicyMe’s P&C business.
Reports To: Associate Director, Home & Auto
What you'll be doing
First 6 months
- Educate prospective customers on Home & Auto insurance options using PolicyMe’s digital platform and your product expertise, breaking down coverage in clear, honest terms so they feel confident moving forward.
- Manage a high-volume, inbound pipeline of Home & Auto leads, moving them efficiently through the sales funnel and converting qualified opportunities into closed policies via phone, SMS, and email.
- Use HubSpot to track every touchpoint - calls, emails, follow-ups, and deal stages - so your pipeline is always clean, up to date, and easy to forecast from.
- Recommend the right coverage based on customer needs using a consultative, customer‑first approach that balances protection, price, and eligibility.
- Build and refine sales scripts, talk tracks, objection‑handling, workflows, and follow‑up sequences in HubSpot to improve contact rates, appointment show rates, and close rates.
- Work directly with engineering and product to refine client digital experiences and communicate how our products are performing.
- Set the tone and standards for how PolicyMe serves P&C customers by delivering a high‑energy, high‑conversion, but always honest and customer‑centric experience on every interaction.
- Ensure all recommendations and customer interactions are fully compliant with RIBO requirements, carrier guidelines, and internal policies.
6–12 months and beyond
- Establish yourself as a top‑performing Home & Auto advisor, consistently hitting and exceeding monthly sales and activity targets (contact rate, talk time, conversions etc).
- Continuously optimize your own sales process by testing new hooks, discovery questions, and follow‑up cadences - and feeding winning approaches back into team playbooks.
- Contribute to a scalable, repeatable sales playbook for Home & Auto by logging accurate data in HubSpot, surfacing common objections, and helping refine qualification criteria and next‑best actions.
- Help position PolicyMe as Canada’s go‑to digital‑first distributor of personal insurance by delivering an experience that feels modern, simple, and genuinely sales‑driven in the best sense: efficient, helpful, and outcome‑oriented.
What we are looking for
- A licensed P&C advisor in Ontario (RIBO Level 1 or higher).
- 3+ years of experience selling personal lines (Home & Auto), ideally in a high‑volume, phone‑based or digital sales environment.
- A builder mentality - entrepreneurial and adaptable - with a track record of not just working a process but improving it (scripts, sequences, qualification, and follow‑up).
- A proven track record of exceeding sales targets in a consultative sales environment, with comfort owning a full inbound pipeline from first contact to close.
- Strong pipeline management and organization skills: you’re comfortable juggling a large volume of leads while maintaining tight follow‑up discipline and clean CRM hygiene.
- Strong communication skills and a consultative sales style - you can manage objections, explain complex coverage concepts clearly, and make clients feel heard while still driving to a decision.
- High empathy and discretion, especially when discussing personal and financial details, paired with a clear sense of urgency and ownership over your numbers.
- Comfort with CRM and workflow tools (HubSpot preferred) and a willingness to lean into data, playbooks, and feedback to continuously improve performance.
- High ethical standards and a commitment to compliance, confidentiality, and always putting the customer’s best interests first - even while you’re chasing ambitious sales goals.
- Experience at a digital‑first distributor is an asset.
Why join us:
- Generous PTO - 20 vacation days
- A comprehensive benefits plan with premiums paid in full by PolicyMe
- Investment in your professional development, including an L&D budget, AI tooling budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
- An extremely high performing, low-ego, remote-first team that is truly disrupting an old industry
- Option to work from home or our Toronto-based office (bonus: we cover the costs to bring all our employees in-person twice a year for experiential socials!)
- Access to stock options based on performance
- Compensation: The total target cash compensation for this role with OTE is $80,000–$90,000 CAD, based on experience. We’ll walk through the details together during the interview.
Compensation
Additional Information
About PolicyMe:
At PolicyMe, we are Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families from coast to coast. Our product suite includes Life Insurance, Critical Illness Insurance, and Health & Dental Insurance, all tailored to Canadians' evolving needs. We also offer B2B2C solutions, partnering with organizations to provide seamless digital insurance options. Founded by a team of insurance experts and technology entrepreneurs, PolicyMe is committed to making insurance simpler and more accessible. Since our launch in 2018, we have grown exponentially, selling over $10 billion in insurance coverage to Canadians.
We are proud of the team we’ve built and are excited for those that are yet to join us. We operate with a remote-first culture, attracting top talent from across Canada. If you’re looking for a fast-paced, collaborative environment, working alongside incredibly ambitious yet humble humans, we may be the right place for you! To learn more, visit www.policyme.com.
Additional Notes:
- Job Vacancy: This role reflects growth in our team and expanded operational scope. We’re hiring to support increasing demand and continue delivering an exceptional customer experience.
- Commitment to Equal Opportunity: PolicyMe is an equal opportunity employer. We welcome applicants of all backgrounds and provide fair consideration regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
- Accessibility Statement: We are committed to providing an accessible hiring experience. If you require accommodations during the application process, please indicate this in the “Additional Information” section of your application.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.