助理总监,肿瘤学现场报销
Associate Director, Oncology Field Reimbursement
关于艾伯维
艾伯维的使命是发现并提供创新药物和解决方案,以解决当前严重的健康问题,并应对未来的医疗挑战。我们致力于在多个关键治疗领域产生显著影响,包括免疫学、肿瘤学和神经科学,并涵盖我们Allergan Aesthetics产品组合中的产品和服务。有关艾伯维的更多信息,请访问我们的网站 www.abbvie.com。关注我们在 LinkedIn、Facebook、Instagram、X 和 YouTube 上的账号。
此职位为现场工作,候选人应居住在主要城市的合理距离范围内。将根据经验水平进行相应级别的招聘。
候选人可居住的城市包括:
· 伊利诺伊州芝加哥
· 德克萨斯州达拉斯
职位说明:
肿瘤学现场报销主管领导一个区域现场报销经理(FRM)团队,在整个肿瘤学产品组合中提供合规的准入、报销和可负担性支持。该职位负责建立、招聘、入职、指导和发展一个高绩效的FRM团队,能够执行当前的产品组合,同时为未来的上市需求做好准备。该角色将产品组合准入策略转化为有纪律的现场执行,并与患者服务、市场准入、销售、品牌、培训、分析、运营、法律、监管、合规、中心及供应商合作伙伴跨部门合作。
职责
· 领导、指导、发展并管理一个区域肿瘤学FRM团队。
· 建立、招聘并入职一个具备明确角色期望、区域准备度、发展计划,并具有问责制、团队合作、合规、客户导向和高绩效文化的产品组合准备团队。
· 设定并强化对现场执行、客户互动、账户优先级、业务规划、绩效管理和批准资源合规使用的期望。
· 通过现场出差、同行考察、团队会议、业务评审和个性化发展计划指导FRM。
· 确保FRM向适当的HCP办公室员工和账户利益相关者提供关于覆盖范围、编码、计费、报销、福利验证、事先授权、申诉、保险公司要求、产品采购、专科药房/分销和可负担性支持的教育。
· 将肿瘤学产品组合策略、产品线优先事项、保险公司动态、患者支持目标和多发性骨髓瘤上市准备情况转化为区域执行计划。
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About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.
Candidates may live in the following cities:
· Chicago, IL
· Dallas, TX
Purpose Statement:
The Associate Director, Oncology Field Reimbursement leads a regional team of Field Reimbursement Managers (FRMs) providing compliant access, reimbursement, and affordability support across the oncology portfolio. This leader is accountable for building, hiring, onboarding, coaching, and developing a high-performing FRM team that can execute across today’s portfolio while scaling for future launch needs. The role translates portfolio access strategy into disciplined field execution and partners cross-functionally with Patient Services, Market Access, Sales, Brand, Training, Analytics, Operations, Legal, Regulatory, Compliance, hub, and vendor partners.
Responsibilities
· Lead, coach, develop, and manage a regional Oncology FRM team.
· Build, hire, and onboard a portfolio-ready team with clear role expectations, territory readiness, development plans, and a culture of accountability, teamwork, compliance, customer focus, and high performance.
· Set and reinforce expectations for field execution, customer engagement, account prioritization, business planning, performance management, and compliant use of approved resources.
· Coach FRMs through field travel, ride-alongs, team meetings, business reviews, and individualized development plans.
· Ensure FRMs educate appropriate HCP office staff and account stakeholders on coverage, coding, billing, reimbursement, benefit verification, prior authorization, appeals, payer requirements, product acquisition, specialty pharmacy/distribution, and affordability support.
· Translate oncology portfolio strategy, franchise priorities, payer dynamics, patient support objectives, and multiple myeloma launch readiness into regional execution plans.
· Partner cross-functionally to define training, tools, workflows, dashboards, account education priorities, and feedback loops for portfolio and launch readiness.
· Monitor team activity, capacity, account coverage, quality, compliance, and performance through analytics, reporting tools, field insights, and business reviews.
· Engage key oncology and hematology accounts, when appropriate, to understand access barriers and support resolution of complex reimbursement or affordability challenges.
· Capture and escalate field insights related to payer policies, coverage barriers, prior authorization trends, site-of-care issues, coding/billing challenges, specialty distribution dynamics, customer education needs, and portfolio or launch risks.
· Contribute to the evolution of the Oncology FRM operating model, including recommendations for structure, workload balance, engagement cadence, performance measures, and field capability development.
· Ensure all activities comply with AbbVie policies, applicable laws and regulations, compliance requirements, and approved materials and processes.
Portfolio, Launch, and Team-Building Focus
· Build a portfolio-ready team with the capabilities and customer focus needed to support current oncology brands and future launch demands.
· Accelerate onboarding for new FRMs across role readiness, technical knowledge, territory understanding, portfolio fluency, and compliance expectations.
· Integrate current and new FRMs into one cohesive team with shared standards, trust, teamwork, and ownership of portfolio and launch outcomes.
· Establish field execution expectations across steady-state portfolio support, pre-launch readiness, launch, and post-launch execution.
· Use field insights to inform portfolio planning, multiple myeloma launch readiness, training, operational readiness, customer support needs, and continuous improvement.
Education
· Bachelor’s degree required; degree in health sciences, pharmacy, business, healthcare administration, or related field preferred. Advanced degree preferred.
Experience
· Minimum of 5 years of experience in field reimbursement, market access, managed care, payer support, patient services, oncology field support, specialty pharmacy/distribution, hub services, or a related healthcare role.
· Minimum of 3 years of experience leading, coaching, developing, or managing field-based teams preferred.
· Oncology and/or hematology-oncology experience strongly preferred, including experience with physician-administered therapies, buy-and-bill products, medical benefit reimbursement, specialty distribution/pharmacy, or complex access models.
· Launch, indication expansion, territory buildout, or organizational scaling experience strongly preferred.
· Demonstrated understanding of coverage, coding, billing, reimbursement, benefit verification, prior authorization, appeals, claims submission, payer policy, affordability support, and patient support program operations.
· Ability to lead through ambiguity, build team capability, manage change, and deliver results in a matrixed, regulated environment.
Skills and Abilities
· Strong people leadership, coaching, talent development, and performance management skills.
· Ability to build and scale teams during growth, change, portfolio expansion, or launch readiness.
· Strong understanding of oncology access and reimbursement dynamics, including payer policy, coding, claims submission, prior authorization and appeals, product acquisition, specialty pharmacy/distribution, and white-bagging.
· Ability to translate portfolio and launch strategy into clear field execution priorities and measurable action plans.
· Strong business planning, account prioritization, analytical, problem-solving, communication, presentation, collaboration, and stakeholder management skills.
· Ability to use data, insights, and field feedback to monitor performance, identify gaps, and drive continuous improvement.
· High level of integrity, judgment, professionalism, emotional intelligence, and compliance orientation.
· Ability to manage multiple priorities across a complex oncology portfolio and travel extensively within the assigned geography.
· Leading and coaching high-performing teams; building culture, trust, and accountability; portfolio and launch readiness leadership; strategic field execution; customer-focused access support; oncology reimbursement acumen; cross-functional collaboration; data-driven performance management; talent development; compliance leadership; business acumen; high-impact communication; continuous improvement.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
· The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
· We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
· This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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