应用AI架构经理（印度）
Manager, Applied AI Architect (India)
关于团队
Applied AI 架构团队与组织合作，将 OpenAI 最强大的模型转化为有意义的现实影响。我们与各行业的客户合作，识别 AI 可以创造价值的领域，设计安全且可扩展的解决方案，并帮助这些解决方案从早期探索进入持续的生产采用。该团队汇聚了技术战略、客户合作和实际部署的专业知识，与销售、产品、工程、研究和专业交付团队紧密协作。
关于职位
作为 Applied AI 架构经理，您将领导一支由高级技术领导者组成的团队，负责 OpenAI 最大和最复杂客户的的技术战略、客户旅程和生产价值路径。您的团队将作为“业务的 CTO”，与客户高管和技术团队合作，从售前发现和方案评估到部署、采用和可衡量的业务影响。
您将制定 Applied AI 架构团队在 ChatGPT Enterprise、OpenAI API、Codex 和其他代理型 AI 解决方案上拥有技术账户计划的运营模式。在与销售领导和客户经理密切合作的情况下，您将帮助优先处理客户组合，分配技术资源，并确保业务目标转化为聚焦的用例、可信的架构、可操作的采用路线图以及持久的客户价值和增长。
您将对团队的技术成果负责，同时培养团队成员，并引入部署、实施、赋能、安全、产品、研究和合作伙伴方面的合适专家。您将作为关键项目的执行技术赞助人，在 OpenAI 内部担任客户的重要声音，并作为能够自信地在区域战略、高管决策、架构深度和实际指导之间切换的跨职能领导者。
该职位位于班加罗尔。
在此职位上，您将：
- 招聘、指导和发展一支高绩效的 Applied AI 架构团队，营造技术卓越、良好判断力、持续学习、问责制和强大客户管理的环境。
- 定义并不断优化 Applied AI 架构团队的战略和运营模式，将公司优先事项与战略客户不断变化的需求以及区域市场推广保持一致。
- 与销售领导合作
查看英文原文
ABOUT THE TEAM
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
ABOUT THE ROLE
As the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.
This role is based in Bangalore.
IN THIS ROLE, YOU WILL:
- Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
- Define and continuously refine the strategy and operating model for Applied AI Architecture teams, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
- Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
- Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
- Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
- Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
- Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
- Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
- Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
- Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
- Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
- Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
- Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
- Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
- Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
- Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
- Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
- Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
- Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
- Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
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