开关设备报价 - 远程
Switchgear Quotations - Remote
齿轮专家
全职 | 远程办公
作为齿轮专家,你将提供无差错的客户服务,持续改进、稳定增长和盈利销售。项目专家应始终是团队合作者,具备轻松友好的态度,积极的性格,欣赏同事的优点,包容同事的缺点,重视共享的荣誉与责任,同时支持团队目标和预算。我们希望你喜欢每天的工作,喜欢你的同事,保持每天的动力。
主要职责与任务
- 与关键客户建立并维护关系
- 在需要时支持经理
- 在需要时支持分支机构运营
- 根据机会与外部销售人员合作
- 根据机会与制造商销售人员合作
- 审核计划、规格、补充文件、客户RFQ并准备负责的报价和报价单
- 完成干净且盈利的订单
- 协助同事了解产品和市场知识
- 跟踪行业趋势和产品信息
知识、技能和/或能力
- 在客户要求的日期或之前提供所有CRFQ的报价
- 在JobTrack中为所有项目条目提供准确的价格
- 审核制造商/供应商的物料清单准确性以及条款和条件
- 当选择不报价CRFQ时,向客户和OS提供NoBid
- 使用JobTrack QMS报告每季度跟进项目
- 当提供反馈时,在JobTrack中关闭丢失的项目
- 一旦从客户处获得PO,使用GearPM创建GOT
- 在移交订单时向GearPM提供Turnover表
- 审核制造商/供应商的提交包的准确性和完整性
- 与PM合作,将完整、有组织的提交包交付给客户
- 与PM一起审核退回的提交包,并根据需要进行适当修改
- 在项目的J#中创建变更订单报价单
- 当感到压力过大或无法及时响应时主动联系
- 在四小时内回复/确认电子邮件
- 在四小时内回复/确认语音邮件
- 使用电子邮件自动回复提醒
- 将休假时间添加到团队Google日历
- 设置更新的语音邮件消息,说明休假时间
- 向经理表达或突出显示所有问题或障碍
- 对问题承担责任,并努力达成全面、可接受的解决方案。即使情况很糟糕也不要隐瞒。
- 拥抱变化并建议更好的操作方法,质疑我们为什么这样做。
- 不参与公司活动
查看英文原文
Gear Specialist
Full-time | Remote
As a Gear Specialist you will provide world class customer service with zero mistakes, constant improvement, steady growth and profitable sales. Project Specialists should always be team players, possessing a light & friendly attitude, positive disposition, appreciative mindset of co-workers strengths, forgiving of co-worker weaknesses, value of shared credit and losses while supporting the team goal/budget. We wish you to enjoy your daily job, enjoy your co-workers, stay motivated daily.
Primary Duties & Responsibilities
- Develop & Maintain relationships with key customers
- Support Manager when needed
- Support branch operations as needed
- Partner with outside sales people as opportunities warrant
- Partner with manufacturer sales people as opportunities warrant
- Review plans, specs, addendums, customer RFQ and prepare responsible bids & quotes
- Close clean & profitable orders
- Assist co-workers with product and market knowledge
- Stay Current with industry trends and products
Knowledge, Skills and/or Abilities
- Provide quote to all CRFQ on or before date requested
- Provide accurate pricing for all line items in JobTrack
- Review manufacturer/vendor bills of material for accuracy as well as terms and conditions
- Provide NoBid to customer and OS when choosing to no quote a CRFQ
- Use JobTrack QMS report to follow up on projects quarterly
- Close a lost job in JobTrack with feedback when provided
- Utilize GearPM to create GOT once PO is obtained from customer
- Provide Turnover sheet to GearPM when turning over an order
- Review manufacturer/vendor submittal package for accuracy and thoroughness
- Work with PM to deliver a complete, organized submittal package to the customer
- Review returned submittal with PM and make appropriate changes as necessary
- Create change order quotes within the J# of the project in JobTrack
- Reach out when overwhelmed or unable to respond in a timely manner
- Answer/acknowledge email within four hours
- Answer/acknowledge voice mail in four hours
- Use email out of office reminder
- Add time off to team Google Calendar
- Set updated voicemail message stating time off
- Express or highlight all concerns or obstacles to manager
- Take ownership of problems and work toward full, agreeable resolution. Don’t hide even when it’s terrible.
- Embrace change and suggest better methods of operation, question why we do things.
- Do not participate in company gossip or idle chatter
- Always support the gear team and the company, don’t speak disparaging about either
- Show respect to all employees regardless of age, intelligence, gender or race
- Build relationships with customers and vendors that lead to profitable orders
- Contribution to team Hit Rate and profitability (volume, margin, breakage/losses)
- Seek & Offer Customer Feedback
- Seek & Offer Coworker Feedback
- Seek & Offer Vendor Feedback
- Participate in Training, suggest and line up team lunch & learns.
- Work with new employees to on-board, train & integrate into the team.
- Keep good notes and documentation in regards to bids, buys, and orders
- Keep up to date and utilize the Google Vendor Sheet
Software
SE Advantage, MySE, JobTrack, Adobe/Bluebeam, Microsoft Word & Excel, Google Mail, Google Drive, Google Docs, Google Sheets, Google Calendar, Order Entry, Colonial Info System, Zoom Phone, MyAsco, Littelfuse, Mersen EP, Mersen Fuse-Ion
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree Preferred in Business or similar major
- Ability to work overtime as necessary
- Strong problem solving skills
Please note that the assessments that will be sent to you are a mandatory part of the application process along with your resume. Please refer to the email you receive in reply to complete the OAD & Wonderlic assessments.
Who is Colonial Electric? We are Colonial Electric Supply, the #1 supplier of commercial electrical and lighting components in the tri-state area. That means we keep the lights on, the electricity flowing, and the factories bright and humming.
Our Team- At 500 strong and growing, our team is the fastest and smartest in the lighting and electrical supply business, with the most contracts because we love to win! If you’ve read this far, we’re betting you like to win too.
A Delightfully Simple Work Culture- You’ll enjoy Colonial Electric because our workspaces and people form a family culture—very different from the corporate world.We are always looking to promote from within and due to our dedicated training team, many have been promoted within the first year!
Work-Life Balance: We are privately-owned and led by men and women of strong character. That means we value the health and happiness of the people who work with us. We’ve made work-life balance a point of pride for 90 years. Back in 1925, we called it “respect.” Everyone who joins Colonial Electric is a respected member of our team.
Check Out our Benefits
- Medical Insurance
- Dental Benefits
- Vision Benefits
- For every $1.00 saved, Colonial will match it by 25% up to 6% of your annual salary
- Life Insurance & AD&D Insurance At Zero Cost- Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost. We pay 100% of your Reliance Standard policy and, in the event of injury or death, your beneficiaries receive insurance payouts immediately.
Colonial offers many additional benefits for employees and their families! Feel free to inquire about our complete benefits guide during the interview process.
Originally posted on Himalayas