账款回收专员
Accounts Recovery Specialist
职位描述
关于公司：
拥有二十多年的专业经验，Fortray 在 IT 招聘、培训和服务领域表现出色。作为 IT 招聘人员，我们连接顶尖人才与数字技术领域的全球机会，为不同行业、职位、薪资和地点提供合同、临时和正式的职位安排。我们的专业团队确保您的招聘或求职过程受益于经验丰富的专家，他们深入了解您的领域。Fortray 还是一个全球在线训练营，帮助职业转型者在短短四周内获得关键的数字技能，打开高薪科技职业的大门。
我们严谨的课程涵盖网络安全、云计算、数据分析、编程、项目管理、DevOps、AI/ML 等内容。实践性学习和行业专家的指导使我们的毕业生就业率达到 95%。每周超过 1000 节直播课程、真实项目和丰富资源，使 Fortray 与众不同。我们的导师计划、灵活的时间安排和一对一的职业辅导将引导您走向成功。加入 1000 多名满意毕业生，通过 Fortray 开启他们的科技职业生涯。
此外，作为托管服务提供商（MSP），我们提供全球托管 IT 服务，包括网络安全、云解决方案和 IT 咨询，针对各种规模的企业，强调以用户为中心，从咨询到持续支持，确保无缝的技术运营。
职位目的 – 概述
职位名称：账款回收专员
工作地点：远程
工作时间：
• 周一至周五：上午 9 点至下午 6 点 BST & 周六上午 10 点至下午 5 点
核心职责：
- 应收账款管理：
- 监控客户账户以确保及时付款。
- 维护所有应收账款账户的准确和最新记录。
- 债务催收：
- 通过电话、邮件和信函追讨未结清款项。
- 如有需要，与客户协商还款计划。
- 跟进逾期账户以减少应收账款天数。
- 信用风险评估：
- 使用财务数据、信用报告和其他来源评估潜在客户的信用状况。
- 根据公司政策批准或拒绝信用申请。
- 报告：
- 编制应收账款、未结清债务和现金流预测的定期报告。
- 向管理层汇报有问题的账户或高风险客户。
- 账户对账：
- 调查并解决客户账户中的差异或争议。
- 与销售和客户服务团队合作以澄清
查看英文原文
Job Description
About Us:
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers gain vital digital skills in just four weeks, opening doors to lucrative tech careers.
Our rigorous curriculum covers cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your success. Join 1,000+ satisfied graduates on their journey to tech careers through Fortray.
Additionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy, tailored to businesses of all sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations.
Purpose of the Job – Overview
Job Title: Accounts Recover Specialist
Location: Remote
Timings:
• Monday to Friday: 9 AM to 6 PM BST & Saturday 10AM to 5PM
Core Responsibilities:
- Managing Debtors:
- Monitor customer accounts to ensure timely payments.
- Maintain accurate and up-to-date records of all debtor accounts.
- Debt Collection:
- Chase outstanding payments through calls, emails, and letters.
- Negotiate repayment plans with clients, if necessary.
- Follow up on overdue accounts to reduce debtor days.
- Credit Risk Assessment:
- Assess the creditworthiness of potential customers using financial data, credit reports, and other sources.
- Approve or reject credit applications based on company policies.
- Reporting:
- Prepare regular reports on accounts receivable, outstanding debts, and cash flow forecasts.
- Provide updates to management on problematic accounts or high-risk customers.
- Account Reconciliation:
- Investigate and resolve discrepancies or disputes in customer accounts.
- Work with the sales and customer service teams to clarify any billing issues.
- Compliance and Documentation:
- Ensure compliance with company credit policies and UK financial regulations.
- Maintain proper documentation of credit agreements and correspondence with customers.
- Customer Relations:
- Build strong relationships with clients to ensure smooth payment processes.
- Provide exceptional customer service while managing delicate financial discussions.
- Legal Action Support:
- Liaise with legal teams to initiate legal proceedings against non-paying clients when necessary.
- Support the preparation of evidence and documentation for court cases, if required.
- Process Improvement:
- Recommend improvements to the credit control process to minimize risk and enhance efficiency.
- Keep updated on market trends and industry practices to adapt strategies.
Specific Knowledge, Skills or Abilities Required:
• Minimum with a degree in Accounts & Finance.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organizational skills.
Person Specification
- Proven experience in accounts receivable, debt recovery, or financial administration.
- Strong communication and negotiation skills.
- Ability to work with financial systems and maintain accurate records.
- High level of attention to detail and organizational skills.
- Ability to work independently and within a team.
Desirable Criteria
- Previous experience in a multinational or B2B environment.
- Knowledge of UK financial regulations related to credit control.
- Proficiency in MS Excel or financial reporting tools.
Originally posted on Himalayas