高级技术产品经理 - 客户门户/移动应用
Technical Product Manager Sr - Customer Portal/Mobile App
概述
加入一个备受认可的团队，我们的成就和文化屡获殊荣，包括最近获得的《福布斯》2026年“美国最佳中型企业雇主”奖项！
该职位将负责Mercury保单持有人在网页和移动端的客户门户体验。
职位摘要：
该职位的主要职责是通过定义和交付下一代保险服务来管理指定领域的产品路线图。不仅会开发创新的产品解决方案，还会执行战略市场进入计划，并建立关键的业务关系以抓住市场机会。该职位的职责包括管理产品路线图、指导初级产品经理、培养供应商关系以及促进跨领域协作。该职位还涉及确保产品方向与组织目标无缝对齐。
地区薪资信息
招聘过程中可能需要现场面试
该职位各州的具体薪资范围如下：
$101,167 至 $204,439（CA、NJ、NY、WA、HI、AK、MD、CT、RI、MA）
$91,970 至 $185,853（NV、OR、AZ、CO、WY、TX、ND、MN、MO、IL、WI、FL、GA、MI、OH、VA、PA、DE、VT、NH、ME）
$82,773 至 $167,268（UT、ID、MT、NM、SD、NE、KS、OK、IA、AR、LA、MS、AL、TN、KY、IN、SC、NC、WV）
在CA：典型招聘范围为 $137,522.70 至 $191,003.75
该职位的预期基本薪资将根据多种因素而有所不同，包括相关经验、技能和工作地点。
职责
核心工作职责：
- 与领导层和内部合作伙伴建立对产品愿景和策略的支持。
- 在高级管理层和利益相关者的输入下，制定并负责产品的技术路线图。
- 有效管理产品待办事项列表，优先处理并权衡客户体验、性能和运营负载或竞争功能之间的取舍。
- 与工程、UX、运营、业务发展、第三方供应商和其他跨职能团队合作，推动决策和产品发布。
- 定期向利益相关者和客户更新路线图和产品状态。
- 利用数据、可用性研究、调研和市场分析来指导产品策略。
- 建立并跟踪产品成功的关键指标。
- 为产品规格和架构开发清晰的业务需求和用户故事。
- 与工程团队高效协作
查看英文原文
Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
This role will lead our customer portal experience for Mercury policyholders on both web and mobile platforms.
Position Summary:
This role's main responsibility will be to manage the product roadmap for identified areas by defining and delivering the next generation of insurance services. Will not only develop innovative product solutions but also execute strategic go-to-market plans and cultivate essential business relationships to seize market opportunities. Responsibilities for this role encompass managing the product roadmap, providing mentorship to junior product managers, nurturing vendor relationships, and fostering cross-domain collaboration. The role also entails ensuring that product direction aligns seamlessly with organizational objectives.
Geo-Salary Information
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
$101,167 to $204,439 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$91,970 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$82,773 to $167,268 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
In CA: Typical hiring range is $137,522.70 to $191,003.75
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions:
- Create buy-in for the product vision and strategy with leadership and internal partners.
- Shape and own the product tech roadmap with input from senior leadership and stakeholders.
- Efficiently manage the product backlog by prioritizing and making trade-offs between customer experience, performance, and operational load or competing features.
- Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams.
- Regularly update stakeholders and customers on the roadmap and product status.
- Utilize data, usability studies, research, and market analysis to inform product strategies.
- Establish and track key metrics for product success.
- Develop clear business requirements and user stories for product specifications and architecture.
- Work efficiently with engineering team to deliver key product features and manage delivery risks.
Qualifications
Education:
· Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management.
Experience:
- 5+ years product management and/or product design
- 5+ years managing complex initiatives from initiation to completion using product management processes and best practices.
- Experience in defining and implementing product metrics to track performance and success.
- Experience handling all stages of product delivery.
- Experience contributing to tech discussions and product strategy.
- Experience managing technical products or online services.
- Experience representing various customers and stakeholders during planning.
Preferred:
- 5+ years Mobile/Web experience with UX flow definition.
- Property and Casualty Insurance experience preferred.
Skills & Abilities:
- Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring.
- Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence.
- Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance.
- Ability to navigate through ambiguity and drive strategic direction.
- Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development.
- Comfort operating at different vertical levels at the organization including individual contributors to senior executives.
- Able to develop and present complex problems in a straightforward way
- Exceptional verbal, oral, and written communication skills.
About the Company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here:
Perks and Benefits
We offer many great benefits, including:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range
USD $101,167.00 - USD $204,439.00 /Yr.Originally posted on Himalayas