政策打字员
Policy Typist
中央标题部门
职位描述：
Old Republic Title 帮助美国人保护他们的产权，在他们最大的投资之一中提供安心。
我们正在招聘一名政策录入员加入我们的团队。该职位的合格候选人能够审查、计费并最终确定贷款人、业主及其他类型的最终产权政策。除了是一名优秀的打字员外，你还应具备产权行业的相关经验和知识。这不是一个初级职位，但需要有产权政策的经验。
这是一个远程职位，但必须拥有在肯塔基州、俄亥俄州、西弗吉尼亚州和密歇根州的政策录入经验
主要职责和责任：
- 审查由收尾小组/代理提供的收尾文件和承诺，确保其完整性和准确性。
- 录入和/或审核部门内提供的所有产品（各种类型的最终政策、替换政策和服务政策）。
- 能够管理任务队列，并确保政策在客户服务水平协议内交付给客户。
- 监控文件是否包含完整的抵押权清除包，识别缺失的项目。
- 在签发政策前监控资金到账情况。
- 及时处理通过直接电子邮件或组管理电子邮件箱提出的内部客户咨询，无需协助。
- 及时解决有问题的文件，或上报给相应的经理或风险管理部门。
- 能够理解并运行各种报告以保持订单流程顺畅，并清除过期的未完成订单。
- 保持一致的生产目标，或超越该职位设定的最低生产目标。
- 以礼貌和专业的方式与同事、管理层、客户和其他人员沟通。
- 必须为人随和、积极，并作为公司的专业代表。
- 需要定期且稳定的出勤。
- 能接受监督。
- 能够培养、发展和维护专业且协作的工作关系。必须能够与他人相处融洽，例如同龄人、主管、外部客户和供应商。
- 能够通过电子邮件、电话和当面有效且专业地与各级管理层、员工和客户互动。
- 能够根据主管的要求和批准进行加班。
- 完成主管指派的其他工作。
所需知识/技能/经验：
- 必须拥有在肯塔基州、俄亥俄州、西弗吉尼亚州和密歇根州的政策录入经验
查看英文原文
CENTRAL TITLE DIVISIONJob Description:
Old Republic Title helps Americans protect their property rights while providing peace of mind for one of the largest investments they’ll make.
We are adding a Policy Typist to our team. The successful candidate for this position is capable of reviewing, billing and finalizing lender, owner and other types of final title policies. In addition to being an outstanding keyboarding professional, you will have had exposure and knowledge in the title industry. This is not an entry-level position but does require experience in title policies.
This is a remote position but MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Review closing documents and commitments provided by closing group/agents for completeness and accuracy.
- Type and/or review all products offered within the department (various types of final policies, replacement policies and servicing policies).
- Ability to manage work queues and keep policies delivered to customers within client service level agreements.
- Monitor files for completeness of lien clearance package, recognizing missing items.
- Monitor files for receipt of funds prior to issuing policy.
- Handle general internal customer inquiries without assistance in a timely manner as presented through direct email or group managed email box.
- Resolve problem files in a timely manner or elevate to appropriate manager or risk management.
- Ability to understand and run various reports for clients to keep flow of orders moving and removing aged open orders.
- Consistently meet and/or exceed minimum production goals set for the position.
- Communicate with coworkers, management, clients and others in a courteous and professional manner.
- Must be personable, positive and a professional representative of the Company.
- Regular consistent attendance is required.
- Ability to accept supervision.
- Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
- Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
- Ability to work overtime as requested and approved by supervisor.
- Perform other duties as assigned by supervisor.
KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:
- MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize and handle multiple projects.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office Suite and Outlook.
- Strong working knowledge of title information, easements, leases, legal descriptions, vesting issues, legal terminology and documents.
#Li-KT1
Benefits may include:
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
- Paid Disability benefits
- Paid time off programs
- 11 Company paid holidays per year
- Flexible spending account
- Health savings account (available to High Deductible Health Plan participants only)
- Employee Assistance Program
- Educational Assistance Program
- Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
- Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
- Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer
Originally posted on Himalayas