ELD专员
ELD Specialist
我们正在寻找一位知识渊博且充满热情的ELD专家加入我们的团队。在这个关键岗位上，您将利用在电子日志设备（ELD）和FMCSA合规方面的专业知识，为驾驶员、调度员和车队管理提供支持。您将在确保公司运输运营安全、高效且符合规定方面发挥重要作用。
ELD支持与合规的主要职责
- 为ELD硬件、软件和连接问题提供一线技术支持和故障排除。
- 对驾驶员、调度员和团队成员进行ELD正确使用、工作时间（HOS）和电子日志维护最佳实践的培训。
- 监控ELD数据以确保合规，识别异常情况，并生成必要的报告用于安全审计和FMCSA要求。
- 与驾驶员和车队经理沟通，及时专业地解决ELD相关问题。
- 记录并上报重复性问题给ELD供应商或内部IT部门进行解决。
- 保持对联邦和州级ELD法规的最新了解，确保公司实践符合最新规定。
ELD专家的必备资格
- 在卡车运输、物流或交通运输行业，有1年以上ELD系统或相关技术的实际操作经验。
- 熟悉FMCSA的ELD法规和工作时间规则。
- 具备扎实的故障排除技能，能够指导终端用户完成ELD问题解决步骤。
- 具备出色的书面和口头沟通能力。
- 组织能力强，注重细节，以客户为中心提供支持。
- 能够在快节奏环境中处理多项任务并合理优先排序。
理想的技能和ELD技术经验
- 熟悉主要的ELD供应商和远程信息处理平台。
- 有准备与ELD使用相关的合规性和事件报告的经验。
- 具备双语或多语沟通能力者优先考虑。
- 有对成人学习者进行培训的经验者优先。
- 能够在混合办公、远程或现场的运输环境中工作的人员优先。
绩效期望与期望特质
- 为驾驶员和员工提供及时、友好且专业的ELD支持。
- 为ELD合规和报告流程的持续改进做出贡献。
- 在应对新技术或法规变化时表现出适应力和解决问题的能力。
- 在整个组织中倡导安全、可靠和合规性。
为什么加入我们
查看英文原文
We are searching for a knowledgeable and passionate ELD Specialist to join our team. In this essential role, you will use your expertise in Electronic Logging Devices (ELDs) and FMCSA compliance to support drivers, dispatchers, and fleet management. You’ll play a pivotal part in ensuring safe, efficient, and compliant transportation operations across our company.
Key Responsibilities for ELD Support and Compliance
- Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues.
- Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance.
- Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates.
- Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally.
- Document and escalate recurring issues to ELD vendors or internal IT for resolution.
- Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant.
Required Qualifications for an ELD Specialist
- 1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry.
- Solid understanding of FMCSA ELD regulations and Hours of Service rules.
- Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps.
- Excellent written and verbal communication skills.
- Organized and detail-oriented, with a customer-focused approach to support.
- Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
Preferred Skills and ELD Technology Experience
- Familiarity with major ELD vendors and telematics platforms
- Experience preparing compliance and incident reports related to ELD usage.
- Bi- or multilingual communication abilities are highly valued.
- Previous training experience with adult learners preferred.
- Comfortable working in hybrid, remote, or on-site transportation environments.
Performance Expectations and Desired Attributes
- Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff.
- Contribute to continuous process improvements for ELD compliance and reporting.
- Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes.
- Champion safety, reliability, and compliance across the organization.
Why Join Our ELD Compliance Team?
- Be a central part of a company committed to safety, innovation, and operational excellence.
- Competitive salary, PTO, and career advancement opportunities in the trucking industry.
- Supportive, team-oriented environment with ongoing ELD and compliance training.
- Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations.
If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!
Originally posted on Himalayas