Court Reporting Support Specialist
我们的40年历史建立在经验丰富的律师和专业的法院记者，他们热衷于改变法律流程。我们不是一个闪电技术创业公司，而是将时间荣誉的法律经验与创新技术结合在一起，以重新定义提交文件的方式。我们的团队包括法律专家，产品所有者，工程师，客户成功领先人员和安全专家，他们都无地合作确保每个提交文件都是成功的。加入我们，成为一个社区的一部分，丰富的经验会遇到前进思维的创新的，你的才能帮助让每个人都更好地获得法律途径。职位标题法院报告支持专家位置远程工作类型 全日制工作总结提供证词捕获部门内的报告服务的运营支持。该角色协助协调和执行陈述和听证，实时支持报告资源，并帮助确保服务质量，准确性和及时解决问题。与操作经理和跨功能团队密切合作以保持流的服务交付。责任/责任 ·支持每天的报告运作以确保提交和听证会的成功执行 · 实时支持报告资源，包括解决基本问题和在需要的时候升级的问题；•监控积极的工作并帮助识别潜在的风险或服务中断；•与内部团队协调，包括规划，生产和客户支持，以解决运营问题的问题；•协助跟踪和记录事件，包括收集细节和维护记录；•支持集成流程，并在必要时提供指导对报告资源；·保持和更新内部文档，SOP 和运营资源；·明确和专业地沟通与报告资源和内部团队。· 确保遵守运营流程和服务期望 · 在就业过程中访问或处理的所有公司，客户和商业信息的严格保密性。[SL1][SL2][SL3][SL4] ·执行其他任务根据所指定的职责。要求技能/能力 ·强有力的组织技能和管理多项任务的能力 ·解决问题技巧和遵循结构化的进程的能力 ·明确和专业的书面和口头沟通
查看英文原文
About Remote Legal
At Remote Legal, our 40-year legacy is built on the expertise of seasoned attorneys and dedicated court reporters who are passionate about transforming the legal process. We're not a flash-in-the-pan tech startup—instead, we blend time-honored legal experience with innovative technology to redefine how depositions are conducted. Our team spans legal professionals, product owners, engineers, client-success leads, and security specialists, all collaborating seamlessly to ensure every deposition is a success. Join us, and become part of a community where rich experience meets forward-thinking innovation, and where your talents help make the legal journey better for everyone.
Job Title
Court Reporting Support Specialist
Location
Remote
Job Type
Full time
Job Summary
Provides operational support for reporting services within the Testimony Capture department. This role assists in the coordination and execution of depositions and hearings, supports reporting resources in real time, and helps ensure service quality, accuracy, and timely issue-resolution. Works closely with the Operations Manager and cross-functional teams to maintain smooth service delivery.
Duties/Responsibilities
- Supports day-to-day reporting operations to ensure successful execution of depositions and hearings
- Assists with real-time support for reporting resources, including troubleshooting basic issues and escalating when needed
- Monitors active jobs and helps identify potential risks or service disruptions
- Coordinates with internal teams, including Scheduling, Production, and Customer Support, to resolve operational issues
- Assists in tracking and documenting incidents, including gathering details and maintaining records
- Supports onboarding processes and provides guidance to reporting resources as needed
- Maintains and updates internal documentation, SOPs, and operational resources
- Communicates clearly and professionally with reporting resources and internal teams
- Helps ensure adherence to operational processes and service expectations
- Maintains strict confidentiality of all company, client, and business information accessed or handled in the course of employment. [SL1][SL2][SL3][SL4]
·Performs other duties as assigned.
Required Skills/Abilities
- Strong organizational skills and ability to manage multiple tasks
- Problem-solving skills and ability to follow structured processes
- Clear and professional written and verbal communication
- Ability to work in a fast-paced, time-sensitive environment
·Attention to detail and accuracy
- Ability to escalate issues appropriately and in a timely manner
- Familiarity with court reporting, legal workflows, or service-based operations
Education and Experience
- Bachelor’s degree or equivalent combination of education and relevant experience
- 2–5 years of professional experience, including:
- Experience in operations support, coordination, or service delivery
- Experience in legal, court reporting, or related environments
- Active Remote Online Notary (RON) certification, or ability to obtain within a specified timeframe
- Active notary commission in the state(s) where work is performed
- AAERT CER or CDR certification required[SL5]
- Experience working in a fast-paced, service-based environment
Work Environment
- This position is primarily remote; however, limited travel may be required periodically for training, meetings, or other business-related purposes.
- The remote position is performed from a home office or approved remote work location.
- All work is conducted through secure, company-approved technology platforms via computer, phone, and video conferencing platforms.
- Reliable high-speed internet access and a private, secure workspace are required.
Physical Requirements
- Ability to work for extended periods at a computer workstation in a remote, home-based environment.
- Ability to perform repetitive motions, including frequent typing, keyboarding, and use of a mouse or other input devices.
- Ability to view computer screens, read digital documents, and analyze information for prolonged periods.
- Some evening or weekend work may be required depending on client needs or emergency situations.
Why This Role Matters:
The in-deposition experience is where everything comes together – clients, attorneys and court reporters depend on it running flawlessly. In this role, you’ll be on the front lines helping the court reporters provide the white-glove service Remote Legal is known for, ensuring every proceeding stays on track and meets our high professional standards.
What We Offer:
·Great working environment
·Competitive Pay
·Healthcare
·401K
·PTO
Originally posted on Himalayas