高级产品经理,PolicyCenter
Senior Product Manager, PolicyCenter
职位描述
PolicyCenter 是 Guidewire InsuranceSuite 的三大核心应用之一,为全球许多大型财产和责任保险公司提供承保、定价和保单管理功能。作为 PolicyCenter 高级产品经理,您将加入 Policy 产品团队——与承保和计费主管、Policy 产品经理负责人以及专注于 AI/代理功能的高级产品经理合作——为财产和责任保险公司打造下一代保单管理解决方案。
此职位需要亲力亲为。您将对 PolicyCenter 的某一特定领域负责,从发现、优先级排序、规格制定、发布到采用,全程掌控。您将与保险公司进行实际交流,与工程和设计团队紧密合作,并推出影响数百万保单持有人报价、承保和管理方式的功能。
您将负责:
- 负责 PolicyCenter 的一个领域。对产品的一个明确部分(由 Policy 领导团队定义)进行端到端的产品管理——从客户发现到发布和采用。
- 运行发现-交付循环。与保险公司沟通,记录问题,编写规格文档,与工程和设计团队合作完成交付,并在发布后衡量结果。
- 为路线图做贡献。在 Policy 路线图过程中带来证据和清晰的观点;帮助团队做出更好的优先级决策,包括 AI/大语言模型功能如何有效提升承保和保单流程。
- 直接与保险公司互动。与我们的保险公司客户的承保、产品和 IT 领导建立信任关系;将所学转化为产品投资。
- 与工程团队合作。每天与工程师和架构师协作进行范围界定、顺序安排和权衡;培养技术素养,成为定价引擎、数据模型、集成和云交付决策方面的可信合作伙伴。
- 协调整个产品套件。与 BillingCenter、ClaimCenter、Guidewire Cloud 平台以及定价/承保集成的 PM 合作,确保您的领域符合更广泛的保险公司体验。
- 紧密关注实际客户。与现场和支持团队合作处理生产环境中出现的满意度问题,分析 incoming 的问题,并与工程团队共同确定正确的解决路径——修复、配置指导或新功能。
- 关注关键指标。为您的领域定义成功指标——报价到承保时间、直通处理、承保周期时间、续保率等。
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Summary
PolicyCenter is one of the three core applications of Guidewire InsuranceSuite, powering underwriting, rating, and policy administration for many of the world's largest property and casualty insurers. As Senior Product Manager for PolicyCenter, you'll join the Policy product team — partnering with the Head of Policy and Billing, the Product Management Lead for Policy, and a Principal PM focused on AI/agentic capabilities — to deliver the next generation of policy administration for P&C insurers.
This role is hands-on. You will own a defined area of PolicyCenter end-to-end: discovery, prioritization, specification, launch, and adoption. You'll spend real time with carriers, work shoulder-to-shoulder with engineering and design, and ship features that shape how insurers quote, underwrite, and manage policies for millions of policyholders.
What You'll Do
- Own an area of PolicyCenter. Take end-to-end product ownership of a defined slice of the product (scope shaped with the Policy leadership team) — from customer discovery through launch and adoption.
- Run the discovery–delivery loop. Talk to carriers, document problems, write specs, partner with engineering and design through delivery, and measure outcomes after launch.
- Contribute to the roadmap. Bring evidence and a clear point of view to the Policy roadmap process; help the team make better prioritization calls, including where AI/LLM capabilities can meaningfully advance underwriting and policy workflows.
- Engage directly with carriers. Build trusted relationships with underwriting, product, and IT leaders at our carrier customers; turn what you learn into product investments.
- Partner with engineering. Work daily with engineers and architects on scoping, sequencing, and trade-offs; develop the technical fluency to be a credible partner on rating engines, data model, integrations, and cloud delivery decisions.
- Coordinate across the suite. Work with PMs across BillingCenter, ClaimCenter, the Guidewire Cloud Platform, and rating/underwriting integrations to ensure your area fits the broader carrier experience.
- Stay close to live customers. Partner with field and support teams on satisfaction issues as they surface in production, triage what's coming in, and work with engineering on the right path forward — fix, configuration guidance or new feature.
- Measure what matters. Define success metrics for your area — quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, customer satisfaction — and use them to drive your next set of bets.
Job Description
What You'll Bring
Required
- 5–8 years of product management experience, including time on enterprise B2B SaaS products serving large customers.
- Direct experience with P&C insurance — ideally policy administration, underwriting, rating, forms, endorsements, renewals, or quoting.
- Track record of shipping meaningful features end-to-end — from problem discovery through adoption — not just managing a backlog.
- Solid technical fluency: can learn and become an expert in a complex policy administration application, can read API contracts, reason about data models and rating logic, and have substantive design conversations with senior engineers.
- Strong written and verbal communication; can translate fluidly between customer language, product spec, and engineering detail.
- Comfort working on a team alongside more senior PMs and a leadership team — collaborative by default, opinionated when it matters.
Strongly Preferred
- Familiarity with Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable core insurance platforms.
- Exposure to AI/ML or agentic features in a production product — even as a contributor rather than the lead.
Nice to Have
- Experience on a product going through cloud/SaaS migration with a large installed base of on-prem customers.
- Background working with underwriting, actuarial, or product management stakeholders at a carrier.
- Prior experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems.
How You Work
- You're customer-obsessed — you'd rather spend a day with an underwriting team than reviewing a slide.
- You operate well in a team — collaborative with peers, takes feedback seriously, gives credit generously.
- You're rigorous: clear written specs, communicating and discussing trade-offs, documented decisions with measurable outcomes.
- You view customer issues as valuable signals rather than distractions — leveraging them as direct insight into where product enhancements are needed.
- You're pragmatic about AI — interested in shipping useful agentic capabilities, skeptical of demos.
- You move with urgency without losing quality — bias toward shipping, learning, and iterating.
Why This Role
PolicyCenter sits at the moment where an insurer decides what risk to take on and at what price — the foundation every other part of the carrier's business is built on. This role offers the chance to do meaningful product work on a category-leading platform, learn alongside experienced product and engineering leaders, and grow your career on a problem space that genuinely matters to a multi-trillion-dollar industry.
Guidewire is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The US base salary range for this full-time position is $148,000 - $254,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to . If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Originally posted on Himalayas