交付主管
Head of Delivery
职能支持未标注地域
公司George Bernard Consulting
薪资未公开
工作地点Sri Lanka
地域资格未标注地域
时区要求日间重叠约 6 小时，基本正常作息
用工类型Full Time
发布时间12 天前
数据来源Himalayas
- 领导并监督多个跨全球客户的大型技术项目和数字化转型计划
- 负责项目组合的端到端交付，确保范围、时间表、质量和财务目标达成
- 作为全球客户的首要联系人，管理高级别沟通、升级和期望管理
- 推动项目组合层面的财务表现，包括收入、利润率、预测和成本控制
- 建立、跟踪并持续改进SLA、KPI和交付指标，以确保高绩效和客户满意度
- 领导治理论坛、指导委员会、项目评审和升级会议
- 与高管领导、项目团队和跨职能利益相关者紧密合作，实现可衡量的业务成果
- 识别、管理并缓解跨项目的交付风险、依赖关系和问题
- 搭建、指导和领导高绩效的交付和项目管理团队
- 培养问责文化、创新、运营卓越和以客户为中心的交付
- 确保所有项目中的一致交付标准、流程和最佳实践
- 支持战略规划、增长计划和客户扩展机会
要求
- 15–20年以上技术项目交付、项目组合管理或数字化转型领导岗位经验
- 具有为全球客户提供大型、复杂、多流项目的管理经验
- 对美国和欧洲市场有深入了解，有在分布式和跨文化团队中工作的经验
- 在高级和高管层面具有显著的干系人管理能力
- 具有项目和项目组合层面损益表、预测和预算管理的财务敏锐度
- 有在快节奏环境中领导、指导和扩大交付团队的经验
- 有定义和推动SLA、KPI、治理框架和交付指标的经验
- 出色的沟通、谈判和冲突解决能力
- 强大的解决问题和决策能力，以交付为导向
- 有在混合或全球交付模式中工作的经验
最初发布于喜马拉雅山
查看英文原文
- Lead and oversee multiple large-scale technical programs and digital transformation initiatives across global clients
- Own end-to-end delivery of the program portfolio, ensuring scope, timelines, quality, and financial targets are met
- Act as the primary point of contact for global clients, managing senior-level communication, escalations, and expectations
- Drive portfolio-level financial performance, including revenue, margin, forecasting, and cost control
- Establish, track, and continuously improve SLAs, KPIs, and delivery metrics to ensure high performance and customer satisfaction
- Lead governance forums, steering committees, program reviews, and escalation calls
- Collaborate closely with executive leadership, project teams, and cross-functional stakeholders to deliver measurable business outcomes
- Identify, manage, and mitigate delivery risks, dependencies, and issues across programs
- Build, mentor, and lead high-performing delivery and program management teams
- Foster a culture of accountability, innovation, operational excellence, and customer-centric delivery
- Ensure consistent delivery standards, processes, and best practices across all programs
- Support strategic planning, growth initiatives, and client expansion opportunities
Requirements
- 15–20+ years of experience in technical program delivery, portfolio management, or digital transformation leadership roles
- Proven experience managing large, complex, multi-stream programs for global clients
- Strong exposure to US and European markets, with experience working across distributed and cross-cultural teams
- Demonstrated expertise in stakeholder management at senior and executive levels
- Strong financial acumen with experience managing program and portfolio-level P&L, forecasting, and budgeting
- Proven ability to lead, mentor, and scale delivery teams in fast-paced environments
- Experience defining and driving SLAs, KPIs, governance frameworks, and delivery metrics
- Excellent communication, negotiation, and conflict resolution skills
- Strong problem-solving and decision-making abilities with a delivery-focused mindset
- Experience working in hybrid or global delivery models
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
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