Regional Director of Operations (Hospitality)
这是一个远程职位。我们正在寻找一个经验丰富,以结果为导向的区域运营总监来监督不断增长的 Choice 品牌酒店组合,包括 EverhomeSuites®,Cambria®和其他现行和未来品牌在该组合中。这个战略领导角色负责推动运营卓越性,最大化利能力,保持品牌遵守,并在多个酒店地点发展高绩效团队。地区运营总局长是总经理和领导团队的主要合作伙伴,确保房地产始终提供出色的客户体验,同时实现所有者和公司的性能目标。在 ARK 酒店,我们坚持一个人优先的文化,关系比业务更重要,故意的文化强化了绩效。我们的使命是提高对酒店运营,财务表现,收入管理,客户满意度和团队发展的认识。通过结合经过验证的系统,人才发展和根植于真正的联系和拥有结果的文化,我们培养了一个团队成员能够成长并提供卓越成果的环境。地点:远程+在美国内旅行优先:中部或东部时区旅游要求:到分配的房地产进行广泛的旅行 (50-75%+).候选人在主要商业机场的合理通勤距离内居住以支持整个投资组合中的频繁出行。责任 ·为多个选择品牌酒店提供运营领导力和战略监督。·与总经理合作,推动收入增长,利能力,客户满意度和市场绩效。·确保符合所有品牌标准,公司政策,特许经营权要求和监管指南的遵守。·进行常规房地产访问,运营审计和业绩审查以确定改善机会。·分析财务报表,劳动报告,运营费用以及关键性能指标来最大化利能力。·制定并执行提高客户体验,效率和整体房地产业绩的运营策略。
查看英文原文
This is a remote position.
We'relooking for an experienced and results-drivenRegional Director of Operationsto oversee a growing portfolio of Choice-branded hotels, includingEverhomeSuites®, Cambria®, and other current and future brands within the portfolio.
This strategic leadership roleis responsible fordriving operational excellence, maximizing profitability,maintainingbrand compliance, and developing high-performing teams across multiple hotel locations. The Regional Director of Operations serves as a key partner to General Managers and leadership teams, ensuring properties consistently deliver exceptional guest experiences while achieving owner and company performanceobjectives.
This position requires a highly visible leader who thrives in a fast-paced hospitality environment, is comfortable with extensive travel, andpossessesa strong understanding of hotel operations, financial performance, revenue management, guest satisfaction, and team development.
At ARK Hospitality, we uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission, to raise the bar on what Relationships, Reputation, and Returns mean in hospitality, drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, we foster an environment where team members are empowered to grow and deliver exceptional outcomes.
Location:Remote + Travel within the United States
Preferred:Central or Eastern Time Zone
Travel Requirement:Extensive travel (50-75%+) to assigned properties. Candidates shouldresidewithin a reasonable commuting distance of a major commercial airport to support frequent travel throughout the portfolio.
Responsibilities
- Provide operational leadership and strategic oversight for multiple Choice-branded hotels within the assigned portfolio.
- Partner with General Managers to drive revenue growth, profitability, guest satisfaction, and market performance.
- Ensure compliance with all brand standards, company policies, franchise requirements, and regulatory guidelines.
- Conduct routine property visits, operational audits, and performance reviews toidentifyopportunities for improvement.
- Analyze financial statements, labor reports, operating expenses, and key performance indicators to maximize profitability.
- Develop and execute operational strategies that improve guest experience, efficiency, and overall property performance.
- Recruit, coach, mentor, and develop General Managers and property leadership teams.
- Support new hotel openings, transitions, acquisitions, renovations, and brand conversions as needed.
- Partner with sales, revenue management, and marketing teams to maximize occupancy, ADR, RevPAR, and overall market share.
- Lead accountability initiatives and performance management processes for assigned properties.
- Foster a culture focused on hospitality, employee engagement, operational excellence, and owner results.
- Maintain regular communication with executive leadershipregardingproperty performance, challenges, opportunities, and strategic initiatives.
Requirements
- Minimum 5 years of multi-property hotel operations leadership experience.
- Prior experience as a Regional Director of Operations, Area Director, Multi-Unit General Manager, or similar hospitality leadership role strongly preferred.
- Experience with Choice Hotels brands is highly preferred. Experience withEverhomeSuites®, Cambria®, Comfort, Quality, Sleep Inn,MainStay,WoodSpringSuites, or similar select-service and extended-stay brands is a plus.
- Demonstrated success leading multiple hotel properties and achieving financial and operationalobjectives.
- Strong knowledge of hotel operations, including Front Office, Housekeeping, Maintenance, Revenue Management, Food & Beverage (where applicable), and Guest Services.
- Proven experience with budgeting, forecasting, P&L management, labor controls, and financial performance analysis.
- Strong leadership, coaching, and talent development capabilities.
- Excellent communication, presentation, and relationship-building skills.
- Proficiencywith hotel Property Management Systems (PMS), Microsoft Office Suite, and hospitality reporting platforms.
- Bachelor's Degree in Hospitality Management, Business Administration, or related field preferred; equivalent experience will also be considered.
- Ability and willingness to travel extensively, including overnight travel.
- Mustresidewithin a reasonable distance of a major commercial airport to support frequent travel requirements.
- Preferred residence in the Central or Eastern United States, though qualified candidates nationwide will be considered.
Benefits
ARK Hospitality offers a comprehensive benefits package for full-time team members, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) with Company Match
- Professional Development Opportunities
- Internal Growth & Advancement Opportunities
- Employee Hotel Discounts
About ARK Hospitality
Focused on what matters: Relationships, Reputation, and Returns
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fueloptimaloutcomes.
We believe great hospitality starts with great people. Through accountability, operational excellence, and a commitment to developing leaders, we create environments where both our team members and our hotel owners can thrive.
Join ARK Hospitality and help shape the future of a growing portfolio of Choice-branded hotels across the country.
Originally posted on Himalayas