Functional Consultant
职能顾问的角色：你将直接与客户合作，了解他们的业务流程，咨询行业最佳实践，并提供支持他们运营和战略目标的技术解决方案。这个角色位于专业服务环境中，适合喜欢与客户进行合作，解决复杂的商业挑战，推动成功软件实施的人。你将作为整个实现生命周期中的可信顾问，紧密地与利益相关者合作，收集要求，设计解决方案，促进研讨会，培训和支持成功项目成果。这是一个经验丰富的顾问，拥有房地产技术，物业管理系统或租管理解决方案的资格，希望在全球组织中进一步发展他们的咨询职业生涯。你会做什么 · 与客户合作了解商业目标，流程和运营挑战。· 方便与企业利益相关者进行研讨会和要求收集会议。· 对差距分析并将业务需求转化为解决方案设计。· 建议客户关于财产和租管理最佳实践。· 配置软件解决方案以符合客户需求和业务过程。·支持软件实施的所有阶段，包括配置，测试，培训，部署和后续活动。· 开发面向客户的文档，培训材料和流程指南。· 在远程和亲自进行参与式培训会议。· 与项目团队合作管理项目活动，风险和时间表。·在整个项目交付过程中与客户和利益相关者建立强大，可信的关系。· 在快速咨询环境内开展多个客户接触工作。我们正在寻找什么 · 经验在职业顾问，实施顾问，解决方案顾问或类似面向客户的咨询角色。· 实现，配置或支持商业软件解决方案的经验。· 对房地产，物业管理，租管理或居住者/投资者的业务流程的强大知识。· 在专业服务或咨询环境中工作经验，具有直接客户参与责任。· 证明收集要求，促进研讨会和翻译能力。
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About the Role
As a Functional Consultant, you will work directly with clients to understand their business processes, advise on industry best practices, and deliver technology solutions that support their operational and strategic goals. This role sits within a professional services environment and is ideal for someone who enjoys partnering with customers, solving complex business challenges, and driving successful software implementations.
You will act as a trusted advisor throughout the implementation lifecycle, working closely with stakeholders to gather requirements, design solutions, facilitate workshops, deliver training, and support successful project outcomes.
This is an excellent opportunity for an experienced consultant with a background in real estate technology, property management systems, or lease administration solutions who is looking to further develop their consulting career within a global organization.
What You'll Do
- Partner with clients to understand business objectives, processes, and operational challenges.
- Facilitate workshops and requirements-gathering sessions with business stakeholders.
- Conduct gap analysis and translate business requirements into solution designs.
- Advise clients on property and lease management best practices.
- Configure software solutions to align with client requirements and business processes.
- Support all phases of software implementation, including configuration, testing, training, deployment, and post-go-live activities.
- Develop client-facing documentation, training materials, and process guides.
- Deliver engaging remote and in-person training sessions.
- Manage project activities, risks, and timelines in collaboration with project teams.
- Build strong, trusted relationships with clients and stakeholders throughout project delivery.
- Work across multiple client engagements within a fast-paced consulting environment.
What We're Looking For
- Previous experience in a Functional Consultant, Implementation Consultant, Solutions Consultant, or similar client-facing consulting role.
- Experience implementing, configuring, or supporting business software solutions.
- Strong knowledge of real estate, property management, lease administration, or occupier/investor business processes.
- Experience working within a professional services or consulting environment with direct client engagement responsibilities.
- Proven ability to gather requirements, facilitate workshops, and translate business needs into practical solutions.
- Strong stakeholder management and relationship-building skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities while delivering a high standard of client service.
- Strong analytical and problem-solving skills.
- Confidence delivering user training and client presentations.
Preferred Experience
- Experience with property management, lease administration, or real estate technology platforms.
- Experience leading or supporting software implementation projects.
- Degree in Business, Finance, Accounting, Information Technology, Mathematics, or a related field.
- Understanding of software implementation methodologies and project delivery frameworks.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Originally posted on Himalayas