销售工程师
Sales Engineer
我们核心的价值观
在Ecotrak，我们真心希望让那些维护设施正常运行的人生活得更轻松。这就是为什么，通过我们的SaaS产品，我们试图改变维修和维护的方式——通过更自动化的设备追踪、主动的洞察力以及保修执行。
我们是一支相信建立牢固关系，并与客户一起把事情做好的团队——面向设施负责人、服务商以及所有致力于保持运营顺畅和稳定的人员。
正如我们这里常说的，我们关心使用我们技术的人，就像我们关心打造技术一样。
如果你准备加入一个努力工作、脚踏实地的人群，想要迅速改善一个行业，你就会在这里找到归属感。
你将负责的工作
- 协助制定销售策略 – 与领导层和产品团队直接合作，定义我们的市场进入策略、定价策略和竞争定位。你的见解将影响产品路线图、功能优先级和长期客户参与计划。
- 成为客户的科技代言人 – 将复杂的客户需求转化为可操作的产品改进。你将帮助制定我们的价值主张，并确保产品持续进化以赢得市场。
- 设计可重复的流程 – 培训销售团队，帮助他们快速向潜在客户展示产品，从而缩短销售周期并提供卓越的产品体验。
- 展示创新 – 寻找新的工具和方法，即使没有正式演示，也能让潜在客户接近产品。
- 塑造文化 – 作为创始成员，你将为销售、产品和工程之间的协作设定基调，并在招聘和指导未来团队成员方面发挥关键作用。
- 实战执行 – 领导技术演示和概念验证，同时也要卷起袖子，迭代信息传递内容，构建赋能材料，并分析性能指标。
你将完成的工作
- 精通我们的产品，并在设施管理及相关软件方面发展深厚的专业知识。
- 设计并交付定制化演示，突出价值并解决客户痛点。
- 构建演示脚本、策略和操作手册，以扩展销售工程职能。
- 与销售团队合作撰写提案、文档和技术解决方案。
- 支持销售对话，回答技术问题和异议。
- 在产品和销售之间起到桥梁作用，传达客户反馈以影响产品路线图。
查看英文原文
Who We Are at Our Core
At Ecotrak, we truly care about making life easier for the people who keep facilities running. That’s why, through our SaaS product, we’re trying to change the way repair & maintenance is done – with more automated equipment tracking, proactive insights, and warranty execution.
We’re a team that believes in building strong relationships and getting things done right with our customers—facilities leaders, service providers, and everyone dedicated to keeping operations smooth and steady.
As we say around here, we care for the people using our technology just as much as we care about making it.
If you’re ready to join a crew of hard-working, down-to-earth people trying to rapidly change an industry for the better, you’ll fit right in.
What You’ll Own
- Help Build the Sales Strategy – Partner directly with leadership and product teams to define our go-to-market approach, pricing strategy, and competitive positioning. Your insights will inform product roadmaps, feature prioritization, and long-term customer engagement plans.
- Be the Customer’s Technical Voice – Translate complex customer needs into actionable product improvements. You’ll help craft our value proposition and ensure the product evolves to win in the market.
- Design Repeatable Processes – Train the sales team and help them run quick demos with prospects to help shorten sales cycles and deliver exceptional product experiences.
- Demo Innovation – Find new tools and methods to get prospects close to the product even without formal demos.
- Shape the Culture – As a founding hire, you’ll set the tone for collaboration between sales, product, and engineering, and play a key role in recruiting and mentoring future team members.
- Hands-On Execution – Lead technical presentations and proofs-of-concept, but also roll up your sleeves to iterate on messaging, build enablement materials, and analyze performance metrics.
What You’ll Get Done
- Master our product and develop deep expertise in facility management and related software.
- Design and deliver tailored demos that highlight value and address customer pain points.
- Build demo scripts, strategy, and playbooks to scale the Sales Engineering function.
- Partner with the sales team on proposals, documentation, and technical solutioning.
- Support sales conversations by addressing technical questions and objections.
- Act as a bridge between product and sales, relaying customer feedback to inform roadmap.
What You’ll Bring to the Crew
- 3+ years in a Sales Engineer or technical sales role (founding SE/startup experience is a big plus).
- Industry experience in facility management software, enterprise restaurant technology, or other complex SaaS solutions.
- Proven ability to translate product into value, shaping not just demos but go-to-market strategy.
- Experience building value-based demo strategies, scripts, and large-scale presentations.
- Strong technical aptitude; quick to learn, explain, and position complex SaaS solutions.
- Excellent communication and presentation skills; able to translate technical → non-technical.
Who You’ll Work With
You’ll report to the VP of Sales, partner closely with Account Executives, Product Managers, and Customer Success. As a founding Sales Engineer on the team, you’ll also work directly with leadership to shape our SE playbook and help define how we go to market.
Why You’ll Love Working With Us
- Competitive salary and performance-based incentives
- Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
- Unlimited PTO and 12 paid holidays
- Tuition reimbursement, team-building events, and company swag
- A collaborative, innovative team where you’ll have the chance to build from the ground up
Salary: 120k - 140k base with an OTE of 150k - 170k with commissions
As part of our commitment to compliance with federal regulations, Ecotrak uses E-Verify to verify the employment eligibility of all employees.
Originally posted on Himalayas