技术产品经理
Technical Product Manager
公司简介
被《PC Magazine》评为排名第一的EHR，WRS Health为客户提供全面集成的基于云的电子病历（EMR）和诊所管理解决方案。我们通过持续改进我们的产品和服务，包括电子病历、诊所管理、营销、患者协调和账单，为医生提供解决方案。
职位目的与职责
技术产品经理（TPO）在业务目标和技术执行之间起到桥梁作用，确保产品开发符合战略目标和技术标准。作为客户的首要倡导者，TPO与UI/UX架构师、开发人员和利益相关者紧密合作，交付高质量、价值驱动的产品发布。
此职位负责引导产品生命周期从概念到发布，并持续关注用户需求，同时保持技术完整性。作为关键领导者，TPO对产品的成功及与业务和用户期望的持续一致负最终责任。在医疗保健或医疗保健软件领域的经验被视为优势。
主要职责
产品管理与敏捷领导
- 作为主要联系人处理重大系统问题和产品相关咨询。
- 收集并记录客户和内部利益相关者的需求。
- 管理并优先排序产品待办事项，确保开发就绪。
- 领导敏捷会议，包括冲刺计划、冲刺评审和其他团队会议。
- 与开发人员和QA密切合作，确保产品质量、准确实现和顺利发布。
- 向内部团队和客户传达新功能的价值。
- 监督和指导产品负责人团队，包括目标设定、项目分配和绩效评估。
- 维护内部工具，如开发人员的请假和任务跟踪器。
法规合规
· 处理系统认证流程（例如，ONC、Surescripts、MDToolbox/DEA）。
- 确保持续符合医疗保健法规和行业标准。
手动测试团队监督
- 管理手动测试团队的结构和生产力。
- 将测试时间表与产品发布计划对齐。
- 提供定期绩效反馈。
临床服务（MIPS）监督
- 按照财务和战略目标指导MIPS服务。
- 确保法规合规并管理升级。
- 与Reg-ent和管理层协调，交付成果。
查看英文原文
Company Overview
Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.
Job Purpose and Role
The Technical Product Owner (TPO) acts as the bridge between business objectives and technical execution, ensuring that products are developed in alignment with strategic goals and technical standards. As the primary advocate for the customer, the TPO works closely with UI/UX architects, developers, and stakeholders to deliver high-quality, value-driven product releases.
This role is responsible for guiding the product lifecycle from concept to launch and beyond, ensuring that user needs are met while maintaining technical integrity. As a key leader, the TPO is ultimately accountable for the product’s success and continuous alignment with both business and user expectations. Prior experience in healthcare or healthcare-focused software is considered an advantage.
Key Responsibilities
Product Ownership & Agile Leadership
- Act as the primary contact for major system issues and product-related inquiries.
- Gather and document requirements from clients and internal stakeholders.
- Manage and prioritize the product backlog, ensuring readiness for development.
- Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings.
- Collaborat closely with developers and QA to ensure product quality, accurate implementation, and smooth releases.
- Communicate the value of new features to internal teams and clients.
- Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations.
- Maintain internal tools such as developer PTO and assignment trackers.
Regulatory Compliance
· Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA).
- Ensure ongoing compliance with healthcare regulations and industry standards.
Manual Testing Team Oversight
- Managed structure and productivity of the manual testing team.
- Aligned testing timelines with product delivery schedules.
- Provided regular performance feedback.
Clinical Services (MIPS) Oversight
- Directed MIPS Services in line with financial and strategic objectives.
- Ensured regulatory compliance and managed escalations.
- Coordinated with Reg-ent and leadership, delivered financial reporting, and trained new staff on MIPS-related tasks.
Qualifications
- Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies.
- Experience in the healthcare or health technology industry related to medical practices
- Demonstrated ability to manage conflicting priorities, distinguish between critical roadblocks and distractions, and make sound decisions under pressure.
- Strong data-driven mindset with experience leveraging analytics to inform product decisions.
- Proactive and self-motivated, with the judgment to know when to seek guidance.
- Extensive experience gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs.
- Exceptional communication skills, with the ability to influence and build consensus across diverse teams and stakeholders.
- Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle.
- Track record of successful technology product design, implementation, and delivery.
- Advanced analytical, problem-solving, and critical thinking abilities.
- Demonstrated leadership experience, including team management and mentoring.
- Proficiency with Jira and cloud-based architectures.
This is an Independent Contractor position.
Job Type: Full-time Remote
Hours: 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department.
Originally posted on Himalayas