高级销售发展代表支持专员
Senior SDR Enablement Specialist
Elastic,搜索人工智能公司,让每个人都能实时利用所有数据找到他们需要的答案——释放企业和个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用,将搜索的精准性和人工智能的智能结合,使每个人都能加速实现关键成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的完整搜索、安全和可观测性解决方案帮助组织实现人工智能的承诺。
**职位职责**
该职位将为我们的国际(EMEA 和 APJ)销售发展团队设计学习路径。你的任务简单但至关重要:缩短新员工的上岗时间并提升现有 SDR 的技能。你将扩展已建立的项目,这些项目已经提升了 SDR 团队的绩效水平,并将其推向新的高度。标准化 SDR 推荐节奏,通过高影响力的入职培训和“持续入职”计划推动准备就绪。
**你将负责的工作**
- 提供一流的入职体验,让新 SDR 从“第 1 天”到“首次会议预约成功”快速且自信地完成。
- 组织互动研讨会并创建吸引人的培训材料和资源。
- 开发以管道生成技能为重点的针对性培训,重点包括区域规划、潜在客户开发、信息传递和工具采用。组织持续的学习会,确保 SDR 了解行业最佳实践并实现持续成长。
- 分析绩效指标,找出需要改进的领域。使用绩效数据评估培训项目的有效性,提供见解和建议以提高 SDR 的生产力。
- 建立明确的 SDR 认证标准和相关资源,帮助 SDR 有效准备认证。
- 与销售领导密切合作,确保培训项目与销售目标一致。组织联合会议,识别技能差距并有效解决培训需求。
- 整理所有 SDR 资产和学习内容,确保它们易于访问且保持最新。
- 基于能力的培训:通过持续的“持续入职”和正式认证,提升 SDR 技能,确保他们在管道生成、信息传递和 MEDDPICC 资格方面的熟练度。
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
**What is The Role**
This role will architect the learning journey for our International (EMEA & APJ) Sales Development organization. Your mission is simple but critical: shorten ramp time for new hires and enhance the skills of existing SDRs. You will expand on established programs that have transformed performance levels for the SDR organization & take them to the next level. Standardize the SDR Enablement Rhythm and drive readiness through high-impact onboarding, "ever-boarding," programs.
**What You Will Be Doing**
- Deliver a best-in-class onboarding experience that takes new SDRs from "Day 1" to "First Meeting Booked" with speed and confidence.
- Facilitate interactive workshops and create engaging training materials and resources.
- Develop targeted training that focuses on pipeline generation skills with a heavy focus on territory planning, prospecting, messaging and tool adoption. Facilitate ongoing learning sessions to keep SDRs updated on industry best practices and ensure their continuous growth.
- Analyze performance metrics to pinpoint areas needing improvement. Evaluate training programs' effectiveness using performance data. Offer insights and recommendations to boost SDR productivity.
- Establish clear certification criteria and standards for SDRs and resources to assist SDRs in preparing for their certifications effectively.
- Collaborate closely with Sales Leadership to ensure training programs align with sales goals. Facilitate joint sessions to identify skill gaps and address training needs effectively.
- Organize all SDR assets & learning to ensure they are easily accessible and up-to-date.
- Competency-Based Training: Transform SDR skills through continuous "ever-boarding" and formal certifications that ensure proficiency in pipeline generation skills, messaging, and MEDDPICC qualification.
- Gather continuous feedback to improve enablement strategies. Regularly evaluate and refine the onboarding and ever-boarding programs.
- Measure training content consumption and sentiment.
- Maintain reporting on enablement effectiveness and impact on SDR ramp and conversion metrics.
**What You Bring**
- 3+ years with sales development or related roles
- A successful track record in prospecting or full-cycle sales. You understand the grit and strategy required to build a pipeline from scratch using the modern sales stack including AI-driven sales tools, Salesforce, Outreach, ZoomInfo, Lusha, Sumble, Seismic, and LinkedIn Sales Navigator.
- A passion for mentoring and developing others, with a talent for identifying skill gaps and deploying the right remediation to close them.
- Prior experience has equipped you with the ability to train via story telling and use excellent interactive, facilitation and presentation skills, with the ability to simplify complex concepts.
- Ability to analyze sales performance metrics and data
- Proven track record of shortening onboarding ramp time and enhancing sales skills for SaaS sales teams.
- Experience in designing and implementing effective training programs
- Ability ability to operate multiple global programs contiguously while keeping leadership informed of status, progress, & impact.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.
The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.
The typical starting salary range for this role is:
€61.600—€97.500 EUR
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
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