Senior Account Manager, North America
描述 Appcharge 是应用程序发布商的领先直接到消费者平台。我们帮助出版商直接向用户销售数字商品绕过传统的应用商店佣金并拥有完整的支付和商业体验。结果：高利率，更好的灵活性和与最终用户之间的更直接关系。由主要投资者和运营商支持，我们在过去一年增长了14倍，现在每年处理超过10亿美元。我们正在建立基础设施让现代应用企业重新控制货币化规模。作为高级账户经理，你将扮演决定性角色塑造客户如何体验 Appcharge. 除了管理账户外，你将担任战略合作伙伴和可信的顾问，负责建立基于主动沟通，信誉和一致价值交付的深厚，持久关系。你的成功不仅会由保留和增长决定，而且还会被客户信任，参与度质量和你在整个投资组合中建立的合作伙伴关系的强大程度所定义。责任 ·与关键客户组合拥有并发展高信心关系，成为 Appcharge 内部的主要战略合作伙伴及倡导者。· 建立结构化，主动的沟通节奏 （QBR,战略评价，执行排列）以确保客户组织各级透明度，一致性和信心。·通过深入了解每个客户业务模式，货币化的策略和成功指标来建立信誉，将自己定位为可靠的顾问而不是供应商联系人。·通过制定与客户目标相匹配的量身计划并不断增强 ROI 来推动产品采用和长期价值。·识别和导航利益相关者动态，建立决策者和影响者的多线关系以加强账户弹力。· 作为客户内部的声音，与产品，工程和支持团队密切合作，提供无，高质量的体验。·积极地应对风险，管理期望并以清晰度，拥有力和强有力的沟通纪律解决挑战。·不断确定通过将 Appcharge 的能力与不断变化的客户需求结合起来扩大伙伴关系的机会。要求 · 5年以上面向客户 B2B 角色经验，在内账户管理方面取得了良好的记录。
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Description
Appcharge is a leading direct-to-consumer platform for app publishers.
We help publishers sell digital goods directly to their users – bypassing traditional app store commissions and owning the full payment and commerce experience.
The result: higher margins, better flexibility, and a more direct relationship with end users.Backed by $89M from leading investors and operators, we’ve grown 14x in the past year and now process over a billion dollars annually.
We’re building the infrastructure that lets modern app businesses take back control of monetization – at scale.
As a Senior Account Manager, you will play a critical role in shaping how our clients experience Appcharge. Beyond managing accounts, you will act as a strategic partner and trusted advisor, responsible for building deep, durable relationships grounded in proactive communication, credibility, and consistent value delivery.
Your success will be defined not just by retention and growth, but by the strength of client trust, quality of engagement, and depth of partnership you establish across your portfolio.
Responsibilities
- Own and develop high-trust relationships with a portfolio of key clients, becoming their primary strategic partner and advocate within Appcharge.
- Establish structured, proactive communication rhythms (QBRs, strategic reviews, executive alignment) to ensure transparency, alignment, and confidence at all levels of the client organization.
- Build credibility through deep understanding of each client’s business model, monetization strategy, and success metrics, positioning yourself as a trusted advisor rather than a vendor contact.
- Drive product adoption and long-term value by developing tailored success plans aligned to client goals and continuously reinforcing ROI.
- Identify and navigate stakeholder dynamics, building multi-threaded relationships across decision-makers and influencers to strengthen account resilience.
- Act as the voice of the client internally, collaborating closely with product, engineering, and support teams to deliver a seamless, high-quality experience.
- Proactively surface risks, manage expectations, and resolve challenges with clarity, ownership, and strong communication discipline.
- Continuously identify opportunities to expand partnerships by aligning Appcharge capabilities with evolving client needs.
Requirements
- 5+ years of experience in a client-facing B2B role, with a strong track record in account management within gaming or mobile.
- Demonstrated ability to build and sustain trusted client relationships, particularly with senior stakeholders.
- Exceptional communication skills - structured, proactive, and precise - with the ability to influence and align both internally and externally.
- Strong commercial acumen and a data-driven approach to demonstrating value and guiding client decisions.
- Experience managing complex accounts with multiple stakeholders and competing priorities.
- High ownership mindset, with the ability to independently manage accounts across the full lifecycle (onboarding → growth → renewal).
- Fluency in English, North America-based
Originally posted on Himalayas