Scheduling Coordinator
想象一下在美国最先进的医疗网络之一职业生涯。成为一个卓越的医疗保健体验的一部分。加入莱哈伊谷健康网 (Lehigh Valley Health Network) 的激励，热情团队，这是一个全国公认的前性组织，提供了大量做出伟大的工作机会.LVHN 被 U.S. News & World Report 连续23年排名为"最佳医院".我们是一个磁铁 (Tm) 医院，已经获得了五次美国护士资格中心在我们的莱哈伊山谷地区的护理优秀和患者质量成果的声誉荣誉。最后，莱谷医院 - 雪德克雷斯特，莱湾医院 - - 穆伦堡，莱河谷医院-哈兹尔顿和莱谷醫院 - - ಪೊ科诺每一个都在2020年获得了 Leapfrog 集团的医院安全级别上的"A"分数。这些认可突出 LVHN 对团队合作，同情和技术的承诺，并不屈不顾地关注提供最好的医疗保健每天。无论你正在考虑下一次职业举动还是第一次，你应该考虑莱河峡谷健康网络。总结 协调所有患者安排活动，包括多个医院，医生实践，外科医院部门，方法和设施的约会，程序和检查。促进员工，转诊来源和医生办公室之间的沟通有关与时间表有关的问题/问题。工作职责 ·收集临床信息，获得保险，并验证病人人口统计以确保选和诊断测试的适当安排。· 计划患者进行医生约会和诊断检查程序。· 教育患者，家庭和医生办事处关于部门协议，程序，保险，转诊和测试标准。·监督实践协议和部门程序，并提出建议进行改进。·利用计划软件和其他特定患者的软件应用来促进病人进入网络。· 作为员工，医生和转诊办公室的资源。·努力减少错误，通过良心缺陷和细节注意力尽量减少工作和缺陷。最低资格 · 高中文凭/GED · 6个月的医学办公室，呼叫中心或客户服务专注的工作经验或 · 在工作经验之所，完成副学士学位。
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Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.
Job Duties
· Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests.
- Schedules patients for physician appointments and diagnostic test procedures.
- Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.
- Monitors practice protocols and department procedures and makes recommendations for improvement.
- Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network.
- Serves as a resource for staff, physicians, and referring offices.
- Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.
Minimum Qualifications
· High School Diploma/GED
- 6 months medical office, call center or customer service oriented work experience or
- in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted.
- Ability to maintain strict level of confidentiality.
- Ability to work in a fast paced environment while handling multiple responsibilities.
- Detail-oriented with the ability to enter information accurately into electronic systems.
- Demonstrates ability to handle stressful situations.
- Proficient in Microsoft Office applications.
Preferred Qualifications
· Familiarization with EMR and scheduling systems such as EPIC, PHS etc.
- Bi-lingual English/Spanish.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day ShiftAddress:
1200 S Cedar Crest BlvdPrimary Location:
REMOTE IN PENNSYLVANIAPosition Type:
RemoteUnion:
Not ApplicableWork Schedule:
T-S 9:00-5:30Department:
1012-99108 LVPG-L Strategic OperationsOriginally posted on Himalayas