UX Research
关于我们，Draftea 是墨西哥创业公司，正在彻底改变现金游戏的世界。由运动迷为此创造，我们得到了像塞奎亚，卡泽克和布尔这样的世界级投资者的支持。我们的目标很简单：让球迷享受他们的激情的一种新方式。我们希望所有运动爱好者都觉得每场比赛都是世界杯决赛，每个胜利也是庆祝的原因。我们想使我们的玩家更接近他们的偶像和团队并使他们参与到田野体验的情绪中。我们的文化 我们建立一个以用户娱乐为导向的产品，这就是我们推广的工作环境，我们在工作中努力但同时有趣，每个人都与同样激励和高绩效的同事一起工作。我们相信灵活的安排，专注于实现结果，所以我们寻找对产品，角色和挑战充满热情的人。我们是一个"远程第一"公司。尽管我们的办公室位于墨西哥城，但我们的团队来自多个国家，包括秘鲁，哥伦比亚，智利，乌拉圭，阿根廷，多米尼加共和国和美国。我们正在寻找一个半高级 UX 研究人员，以在墨西哥 (Draftea) 和巴西 (Pitaco) 及未来市场的体育投注产品中拥有研究举措。随着我们增长，这个人将是发现新商业机会的关键。你会直接与产品，增长，营销和收入团队合作，确保每个战略决定都得到了真正的用户证据的支持。我们需要能够进入任何一项计划所需的研究阶段的人：领导一个战略性端到端的研究，跨职能合作以嵌入早期决策中的研究或加强运营背骨 过程，工具，知识管理 使实践可以跨市场扩展。责任 ·设计和执行质量研究 （面试，民族学研究，可用性测试）. ·设计和分析数量的研究 （调查，行为分析）. ·确定采用障碍和产品市场适应信号。·与产品，增长，营销，交易和 CX 合作伙伴在推出之前验证假设，将研究作为早期输入而不是晚期验证步骤。· 将复杂的发现转化为明确可操作的建议。· 在你的 UX 研究同行内部密切合作，以保持不同市场中的方法，发现和优先事项一致。· C
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About Us
Draftea is the Mexican technology startup revolutionizing the world of real money gaming. Created by and for sports fans, we are backed by world-class investors like Sequoia, Kaszek, and Bullpen. Our purpose is simple: to give fans a new way to enjoy their passion. We want all sports lovers to feel as if every game were a World Cup final and every victory a reason to celebrate. We want to bring our players closer to their idols and teams and make them participants in the emotions experienced on the field.
Our Culture
We build a product oriented toward user entertainment, which is why we promote a work environment where we work hard but have fun at the same time, and where everyone works with equally motivated, high-performing colleagues. We believe in flexible scheduling focused on achieving results, so we look for individuals passionate about the product, the role, and the challenge.
We are a "remote-first" company. Although we have an office in Mexico City, our team works from various countries, including Peru, Colombia, Chile, Uruguay, Argentina, the Dominican Republic, and the United States.
Position Overview
We're looking for a Semi-Senior UX Researcher to own research initiatives across our sports betting products in Mexico (Draftea) and Brazil (Pitaco) — and future markets as we grow
This person will be key to discover new business opportunities. You will work directly with the Product, Growth, Marketing, and Revenue teams to ensure every strategic decision is supported by real user evidence.
We need someone who can flex into whatever phase of research a given initiative needs: leading a study strategically end-to-end, partnering cross-functionally to embed research earlier in decision-making, or strengthening the operational backbone — process, tooling, knowledge management — that lets the practice scale across markets.
Responsabilities
- Design and execute qualitative research (interviews, ethnographic studies, usability testing).
- Design and analyze quantitative studies (surveys, behavioral analysis).
- Identify adoption barriers and signals of product-market fit.
- Partner with Product, Growth, Marketing, Trading, and CX to validate hypotheses before launches, bringing research in as an early input rather than a late validation step.
- Translate complex findings into clear and actionable recommendations.
- Collaborate closely within your UX Research peers to keep methodology, findings, and priorities aligned across markets.
- Contribute to Research Ops: strengthening processes, tooling, and the shared knowledge base so findings and learnings are accessible and reusable across markets.
- Build a structured repository of insights and consequent action-items.
- Accompany experiments and measure post-launch impact.
Requirements
- 1-3 years of experience in UX Research or Consumer Insights.
- Experience working on B2C digital products.
- Experience executing end-to-end research (design, execution, analysis, communication).
- Strong analytical capacity and structured thinking.
- Excellent written and verbal communication skills.
- Experience working with cross-functional teams.
- Intermediate/Advanced English and Spanish; Portuguese is a plus.
Originally posted on Himalayas