项目经理
Project Manager
KLDiscovery是一家领先的全球电子发现、信息治理和数据恢复服务提供商，现正寻求一名电子发现项目经理。
电子发现项目经理是客户从项目启动到收尾的主要联系人。他们负责确保项目以最佳标准执行，在相关时间范围内，以可接受的成本，并符合公司整体目标，同时满足客户的交付要求。他们负责设定并满足客户期望，并向项目的所有利益相关者——包括客户以及销售和运营团队——传达项目进展。
候选人必须自信、高度自我驱动，并能够与各种内部和外部人员有效沟通，这包括律师、企业高管客户、技术工程师和来自世界各地的诉讼支持人员。
远程办公，居家办公机会。
职责
在此职位上，电子发现项目经理将在客户服务经理的指导下执行以下任务。
- 成功管理多个同时进行的电子发现项目的端到端交付，监督从启动和规划到执行、审查和最终交付的所有阶段。
- 作为客户的首要联系人，确保项目按时、按范围、符合质量和合规标准交付。
- 作为客户和内部团队的可信顾问，提供有见地的指导，支持战略决策并加强长期关系。
- 运用扎实的电子发现技术和流程知识，结合良好的项目管理规范，实现高效、可辩护且以客户为中心的结果。
- 向KLDiscovery客户提供完整且及时的沟通，确保客户组织各级都能了解项目状态
- 为所有负责执行项目的KLDiscovery内部人员提供适当的工作指导
- 在KLDiscovery内部人员和客户之间担任联络人，以促进项目的成功完成
- 协调项目会议和KLDiscovery员工之间的内部沟通，确保项目正确且按时完成
- 执行所有适当的流程和程序，以确保正确的收入预测
查看英文原文
KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking an eDiscovery Project Manager.
The eDiscovery Project Manager is the primary point of contact for our clients from project initiation through closeout. They are responsible for ensuring that projects are carried out to the best possible standards, within relevant timelines, at an acceptable cost and in line with overall company objectives, while meeting client requirements for deliverables. They are responsible for setting and meeting client expectations and communicating project progress to all the stakeholders in the project – the client, as well as the sales and operations teams.
Candidates must be confident, highly self-motivated, and able to communicate effectively with a diverse set of parties, both internal and external, this will include lawyers, C-Level corporate clients, technical engineers, and litigation support staff from around the world.
Remote, work from home opportunity.
Responsibilities
In this capacity, the eDiscovery Project Manager will perform the following tasks, under the direction of the Client Services Manager.
- Successfully manage the end-to-end delivery of multiple concurrent eDiscovery projects, overseeing all phases from initiation and planning through execution, review, and final delivery.
- Act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and to quality and compliance standards.
- Acts as a trusted advisor to clients and internal teams, providing informed guidance that supports strategic decision making and strengthens long-term relationships.
- Apply strong technical and procedural knowledge of eDiscovery alongside sound project management discipline to achieve efficient, defensible, and client-focused outcomes.
- Provide complete and timely communications to KLDiscovery clients ensuring that at all levels of the client organization, the project status is understood
- Provide appropriate work directions to all internal KLDiscovery personnel assigned to execute the project
- Act as a liaison between internal KLDiscovery personnel and KLDiscovery’s clients to facilitate successful project completion
- Facilitate project meetings and internal communication between KLDiscovery staff to ensure projects are completed correctly and on time
- Carry out all appropriate processes and procedures to ensure correct forecasting of revenue and invoicing of client projects
- Work with sales to help plan projects and ensure they are scoped in a cost-effective manner
- Provide project-specific reporting as required by the client and internal stakeholders
- Develop relationships with appropriate client representatives
- Work well under pressure with a small, diverse, and dedicated team of professionals
Qualifications
- 1 – 3 years eDiscovery project management, in a fast paced, client-facing role.
- Proven ability to successfully lead multiple concurrent eDiscovery projects from win to completion in a fast-paced environment.
- Ability to build long-term trust with clients through delivery excellence and exceptional interpersonal skills.
- Deep understanding of the Electronic Discovery Reference Model stages.
- Proficient understanding of data management, analytics, processing and hosting, as it relates to eDiscovery project management and best practice.
- Knowledge of data privacy laws, FRCP, GDPR, and other compliance frameworks.
- Hands-on expertise in eDiscovery tools and platforms.
- Works effectively with multidisciplinary teams, encouraging open communication and solution-focused conflict resolution.
- Strong ability to work autonomously; identifies and presents solutions; confident decision-making ability
- Strong attention to detail
- Technical aptitude and financial appreciation
- University degree or equivalent qualification preferred
- RCA (Relativity Certified Administrator) certification is a plus
- After-hours and weekend work required
- Regional travel may be required, in line with business needs
Driving Career Growth, Benefit Excellence: The KLD Advantage
At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.
- Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
- Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs
- A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
- A surrounding team of mission-driven individuals who genuinely love what they do
Originally posted on Himalayas