高级总监,销售与收入运营
Senior Director, Sales and Revenue Operations
Omada Health致力于改变慢性病的发展曲线。
职位概览:
Omada正在寻找一位高级销售与收入运营总监,以领导并进一步扩展公司这一关键职能。该职位专注于买家旅程的每个运营方面,通过设计、优化和推动GTM运营系统(例如数据/洞察、流程和技术)的性能。高级销售与收入运营总监将负责一个涵盖销售运营、客户成功运营和渠道运营的团队。这是在一家快速成长且高度成功的组织中具有重大影响的职位,提供巨大的职业发展空间。该职位向商业运营副总裁汇报。
您的影响:
- 战略领导:领导收入运营战略的制定与执行,以支持并优化所有面向客户的团队的表现,包括企业销售、客户成功、健康计划销售和合作伙伴关系。领导年度路线图规划和战略项目,以符合公司目标进行运营扩展。
- 销售团队与GTM优化:指导销售团队生产力的组织策略,包括配额管理、管道管理、流程优化以及销售薪酬计划的设计与管理。通过开发稳健的预测和管道管理方法来影响决策。
- 流程卓越:构建以增长为导向的流程改进路线图,通过系统和工具的增强提供数据驱动的洞察,以提升我们B2B2C客户旅程中的生产力指标。倡导持续改进和运营卓越的文化。
- 协作与影响力:在销售、客户成功、联盟和市场营销之间建立并维护有影响力的联系,确保战略执行的一致性。与高级管理层紧密合作,提升销售流程并促进新项目的顺利推出。
- 薪酬策略管理:与人力资源和财务部门协作,指导有效的销售薪酬策略,管理年度销售薪酬周期、薪酬委员会和治理工作。
- 跨职能整合:领导Omada的商业路线图规划。确保预测和预算工作与更广泛的公司流程和谐整合,推动全公司范围内的协同一致。
查看英文原文
Omada Health is on a mission to bend the curve of chronic disease.
Job overview:
Omada is looking for a Senior Director of Sales and Revenue Operations to lead and further scale this key function within our organization.This role focuses on every operational aspect of the buyer’s journey by designing, optimizing, and driving performance of the GTM operating system (e.g. data/insights, processes, and technology). The Senior Director of Sales and Revenue Operations oversees a team of operational talent spanning, Sales Operations, Customer Success Operations and channel operations. This is a high impact position in a fast-growing, highly successful organization that offers tremendous room for professional growth. The position reports to the VP of Commercial Operations.
Your Impact:
- Strategic Leadership: Lead the development and execution of Revenue Operations strategy to support and optimize the performance of all customer facing teams including, Employer Sales, Customer Success, Health Plan Sales, and Partnerships. Lead annual roadmap planning and strategic initiatives to scale operations in alignment with company objectives.
- Sales Force and GTM Optimization: Direct the organizational strategies for sales force productivity including quota management, pipeline management, process optimization, and the design and administration of sales compensation plans. Influence decision-making by developing robust forecasting and pipeline management methodologies.
- Process Excellence: Architect a growth-oriented roadmap for process improvement, with system and tool enhancements that provide data-driven insights to advance productivity metrics across our B2B2C customer journey. Champion a culture of continuous improvement and operational excellence.
- Collaboration and Influence: Build and maintain influential relationships across Sales, Customer Success, Alliances, and Marketing to ensure cohesive strategy execution. Partner closely with senior leadership to enhance sales processes and facilitate successful rollouts of new initiatives.
- Compensation Strategy Management: Guide effective sales compensation strategies in collaboration with People Operations and Finance, managing the annual sales compensation cycle, compensation committee and governance.
- Cross-functional Integration: Lead Omada’s Commercial roadmap planning planning. Ensure forecasting, and budgeting efforts are harmoniously integrated with broader company processes, driving alignment across departments.
- AI Transformation: Partner cross-functionally to support AI transformation across commercial operations.
- People Leadership: Lead, coach, and develop a Revenue Operations team and culture aligned with Omada values. Serve as a member of the Commercial Operations senior leadership team.
You will be successful in this role if you have:
- Bachelor’s degree in Business, Engineering, or related field required; Master of Business Administration (MBA) or equivalent preferred.
- 12-15 years of progressive experience in sales operations, revenue operations, or finance, with a focus on optimizing revenue generation activities, preferably in health tech.
- Expertise in sales forecasting, pipeline analysis, and delivering actionable reporting and analytics.
- Proficient in Salesforce products and various sales productivity tools; adept at leveraging technology to enhance sales force efficiency.
- Demonstrated leadership capabilities with a proven track record of building high-performing teams and establishing a culture of accountability and excellence.
- Superior communication and interpersonal skills, with the ability to engage and influence senior leadership and cross-functional teams.
- Strategic thinker with a strong ability to derive insights from diverse data sources and operational feedback to inform strategic decisions.
- Demonstrated ability to harness curiosity to identify and drive innovative solutions and strategic insights, proactively seeking out new opportunities and challenges to optimize revenue operations and achieve organizational goals.
- Experience preparing and scaling a company towards an IPO is a significant advantage.
- Hands-on management style, capable of navigating complex challenges and driving the organization towards achieving ambitious goals.
Bonus Points for:
- Experience working in a complex B2B2C GTM
- Customer-centric mindset with hands-on sales experience is a plus.
Benefits:
- Competitive salary with generous annual cash bonus
- Equity grants
- Employee stock purchasing plan (ESPP)
- Remote first work from home culture
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- ...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
- Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
- Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
- Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
- Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
- Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
- Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations.
Zone 1: $232,760 - $290,950
Zone 2: $222,640 - $278,300
Zone 3: $202,400 - $253,000
Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date.
*The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.
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