定制招聘协调员（会西班牙语）- 欧洲工作时间
Custom Recruitment Coordinator (Spanish Speaking) - EU hours
关于M3：一家日本全球领先的医疗行业创新技术和研究解决方案提供商。M3集团在美国、亚洲和欧洲运营，通过其医生网站（包括mdlinx.com、m3.com、research.m3.com、Doctors.net.uk、medigate.net和medlive.cn）在全球拥有超过580万名医生会员。M3 Inc. 是在东京证券交易所上市的公司（jp:2413，日经225指数），并在美国、英国、日本、韩国和中国等主要市场设有子公司，2020年位列福布斯全球2000强。M3集团为医疗和生命科学行业提供服务。除了市场调研，这些服务还包括医学教育、合规药品推广、临床开发、职位招聘和诊所预约服务。M3在日本、英国、法国、德国、巴西、瑞典、中国、美国和韩国以及印度设有办公室。
关于业务单元：
M3 EU 为欧洲大型制药客户提供市场调研和医疗技术服务。该职位隶属于M3 EU中央服务部门，负责M3全球可持续性合规计划的全流程管理——涵盖EcoVadis绩效、碳排放和报告、供应商和采购尽职调查，以及M3各业务单元的可持续性治理和政策，确保我们在主服务协议（MSA）谈判、合同续签和客户问卷中获得认可。
岗位使命：
定制招聘协调员负责根据分配的定性和定量项目制定并实施定制招聘计划，执行相关定制招聘任务，确保在预算和时间范围内成功交付。定制招聘助理与其他项目相关方沟通，以增加内部完成数量并确保小组增长。
核心职责和任务：
包括但不限于以下内容：
· 对定量和定性研究的定制招聘策略有深入理解；与项目相关方合作，充分利用现有选项以实现最佳结果。
· 协调最多25个正在进行的项目的定制招聘工作，以保持对定量和定性研究市场调研招聘的知识和经验。
· 展示对定制招聘流程的全面掌握，能够独立处理复杂问题并提出改进建议。
· 与内部团队和外部供应商紧密合作，确保招聘流程高效、准确，并符合所有相关法规和标准。
· 定期监控和评估招聘效果，提供数据支持以优化招聘策略。
· 维护和更新招聘数据库，确保信息准确、完整和及时。
查看英文原文
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
About the Business Unit:
M3 EU delivers market research and healthcare technology services to large pharmaceutical clients across Europe. Based within M3 EU Central Services, this role owns M3's global sustainability compliance programme end to end - spanning EcoVadis performance, carbon and emissions reporting, supplier and procurement due diligence, and sustainability governance and policy across M3's business units - ensuring our credentials and supporting documentation stand up to scrutiny during Master Services Agreement (MSA) negotiations, contract renewals and client questionnaires.
Role Mission:
The Custom Recruitment Coordinator is responsible for creating and implementing a Custom Recruitment plan on allocated Qualitative and Quantitative projects and executing the related Custom Recruitment tasks, ensuring their successful delivery within the provided budget and timelines. The Custom Recruitment Assistant liaises with other stakeholders of projects to increase number of internal completes delivered and ensure panel growth.
Essential Duties and Responsibilities:
Including, but not limited to the following:
· Have an excellent understanding of Custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results.
· Coordinate Custom recruitment efforts for up to 25 live projects to maintain the knowledge and experience on market research recruitment for quantitative and qualitative studies.
· Demonstrate complete confidence on using all recruitment platforms and tools, including but not limited to proprietary systems for managing market research recruitment, external and internal bulk email/SMS platforms, survey systems (limited), social media, and various other marketing and multi-media platforms.
· Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.
· Create a custom recruiting strategy on projects assigned, initiate and/or execute tasks as outlined, monitoring progress, and adjusting recruiting strategy to ensure the maximum internal sample is achieved to meet client needs and maintain profit targets.
· Recommend alternative internal sampling strategies to maximize internal completes.
· Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreed in regular intervals.
· Ensure Custom Recruitment actions are completed in line with required timelines for all assigned projects.
· Proactively seek alternative Custom Recruitment strategies and provide ideas to improve response rate and reduce costs in each project.
· Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel.
· Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon desk research.
· Provide constructive feedback to the line manager and assist in bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality.
Education and Training Required:
· Bachelor’s degree or equivalent preferred
· Relevant coursework in market research or healthcare preferred, but not required.
Minimum Experience:
· 0 – 1 year of market research experience
Knowledge, Skill, Ability:
· Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
· Fluent in Spanish and English
· Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
· Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
· Interest / natural curiosity or previous experience /exposure within the healthcare space
· Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
· Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
· Self-motivated and able to (re)prioritize tasks throughout the workday
· Exceptional time management, organizational skills, attention to detail and ability to multitask
Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.
Additional Information
*Working hours: EU time zone
Please submit your CV in English
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