服务专员
Services Specialist
Syndigo确保优质产品被选中。无论消费者、搜索引擎、电商平台还是AI助手，所有商业决策都基于产品数据，我们的软件使这些数据完整且可信，并在行业内最大的双边商业网络中流通：15,000多个品牌和3,500多个零售商。AutoZone、Colgate-Palmolive、Dole International、Unilever和Walgreens等公司信任Syndigo，让他们的产品被选中。了解更多信息，请访问[www.syndigo.com](https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.syndigo.com%2F&data=05%7C02%7CBrianna.Sprutta%40syndigo.com%7Cb92e522c65a84b3d2ca808df090f6260%7Cf97df943e0064ddb89ab7c266ca1e0bd%7C0%7C0%7C639239633817574419%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ygxbt7gDOgqiIyaC4QfJm2kukJkN9xSURHy78IEaEOQ%3D&reserved=0)。
****此职位仅对位于波兰的候选人开放****
**服务专家**是一个注重细节、以运营为主的角色，负责在GDSN数据池中捕获、维护和验证产品主数据。该职位支持大量数据维护和客户请求，确保数据准确性和正确计费，并与内部系统和流程紧密协作处理结构化的行政任务。
**我们每天一起取得胜利的方式**
- 负责在GDSN中准确且一致地录入和维护产品数据，遵循既定规则和标准。
- 处理GDSN数据池内定义客户组合的大量结构化客户订单。
- 每日通过电子邮件和偶尔电话进行常规的德语客户沟通，重点是数据更新和澄清。
- 确保根据既定定价结构正确计费所提供的服务。
- 在CRM系统中保持客户主数据的高质量标准。
- 参与既定的运营项目，并逐步建立对GDSN和内部数据维护要求的深入专业知识。
- 执行一般的行政和商务任务。
**如果你符合以下条件，我们应该聊聊**
- 1年以上数据录入、数据运营、主数据维护或后台行政经验。有GDSN经验者优先，但非必需。
- 德语：必须具备完全的专业能力。所有客户沟通、系统和文档均为德语。
查看英文原文
Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at [www.syndigo.com](https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.syndigo.com%2F&data=05%7C02%7CBrianna.Sprutta%40syndigo.com%7Cb92e522c65a84b3d2ca808df090f6260%7Cf97df943e0064ddb89ab7c266ca1e0bd%7C0%7C0%7C639239633817574419%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ygxbt7gDOgqiIyaC4QfJm2kukJkN9xSURHy78IEaEOQ%3D&reserved=0).
****This is a remote role for candidates located in Poland only****
The **Services Specialist** is a detail-focused, operational role responsible for capturing, maintaining, and validatingproduct master data within the GDSN data pool. This position supports high volumedata maintenance and customer requests, ensures data accuracy and correct billing, and handles structured administrative tasks in close coordination with internal systems and processes.
**HOW WE’LL BE WINNING TOGETHER DAY TO DAY**
- Responsible for accurate and consistent product data entry and maintenance within the GDSN, following defined rules and standards.
- Handling high volumes of structured customer orders for a defined customer portfolio within the GDSN data pool.
- Managing individual customer communication in German via email and occasional calls, focused on data updates and clarifications.
- Ensuring correct billing of services provided according to the defined pricing structures.
- Maintaining high data quality standards for customer master data in CRM systems like Salesforce.
- Contributing to defined operational projects and gradually building deep expertise in GDSN and internal data maintenance requirements.
- Performing general administrative and commercial tasks.
**WE SHOULD TALK IF THIS SOUNDS LIKE YOU**
- 1+ years of experience in data entry, data operations, master data maintenance, or back-office administration. GDSN experience is a plus but not required.
- German language: Full professional proficiency is non‑negotiable. All customer communication, systems, and documentation are in German.
- Completed a commercial or administrative apprenticeship/degree, or career change with relevant operational experience.
- Ability to learn complex systems and apply rules consistently.
- Comfort working with structured systems and rule-based processes.
- Prior experience in customer-facing administration or operational roles.
We offer a competitive, globally aligned benefits package designed to support your wellbeing, growth, and work-life balance. This includes generous paid time off, health coverage, and retirement plans tailored to local markets, along with learning opportunities through tuition reimbursement. Employees also benefit from programs like donation matching, volunteer time off, referral bonuses, and flexible perks such as Flex Fridays—helping you thrive both at work and beyond.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.
Budgeted Salary Range:
68 001,13 zł—72 001,13 zł PLN
### **Diversity, Equity & Inclusion**
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
**GDPR/CCPA**
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
**Syndigo Job Applicant Privacy Notice**
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our [Job Applicant Privacy Notice](https://syndigo.com/legal/job-applicant-privacy-notice/).