AP - 内部销售代表 | 白班
AP - Inside Sales Representative | Dayshift
注意：此职位仅用于内部招聘池。提交申请不保证获得录用。您的信息将被保存在案，并在有合适机会时考虑。
职位名称：内部销售代表
汇报对象：首席营收官
工作地点：混合办公
用工类型：全职
主要职责
运营原则：内部销售代表需负责从需求提出到完成的销售支持活动。包括确认需求、获取供应商或分销商输入、准备报价、更新HubSpot、跟进下一步并及时在需要支持或批准时进行升级。
■ 为硬件、许可和专业服务准备准确且及时的客户报价。
■ 与客户经理合作处理交易销售活动，从初始请求到报价接受、订单处理、客户更新以及移交给交付、财务或运营部门。
■ 与供应商和分销商确认价格、可用性、交货时间、交易注册要求和商业条件。
■ 确保报价清晰、完整、具有商业合理性，并符合客户需求和Generation-e标准。
■ 从客户请求、报价活动、供应商促销和购买历史中识别简单的附加销售、续费和交叉销售机会，并与相关客户经理协调跟进。
■ 与专家联系以支持复杂报价和已批准的订单。
■ 及时且有条理地跟进未决报价、客户咨询、续费和已商定的下一步行动，让相关客户经理了解进展、障碍和所需行动。
■ 保持对供应商计划、促销、订购要求和产品信息的实用理解。
■ 与客户经理和首席营收官分享相关的客户反馈、竞争对手价格、供应商变更和市场观察。
■ 在需要时将价格、供应、商业或客户问题升级至相关客户经理或首席营收官。
■ 专业、及时地回应客户咨询，并明确下一步行动。
■ 支持投标和RFP响应，按要求收集产品、价格、供应商和解决方案信息。
■ 在CRM中维护准确的机会、报价、活动和客户信息。
■ 准确且一致地使用Generation-e的业务系统，包括HubSpot、Microsoft 365、Micro
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Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.
Role title: Inside Sales Representative
Reports to: Chief Revenue Officer
Location: Hybrid
Employment type: Full-time
Key Responsibilities
Operating principle: the Inside Sales Representative is expected to own assigned sales support activity from
request through to completion. This includes confirming the requirement, obtaining vendor or distributor
inputs, preparing the quote, updating HubSpot, following up next steps and escalating early where support or
approval is required.
■ Prepare accurate and timely customer quotes for hardware, licensing and professional services.
■ Work with Client Managers on transactional sales activity from initial request through to quote
acceptance, order processing, customer updates and handover to delivery, finance or operations.
■ Confirm pricing, availability, lead times, deal registration requirements and commercial conditions
with vendors and distributors.
■ Ensure quotes are clear, complete, commercially sound and aligned with customer requirements and
Generation-e standards.
■ Identify simple add-on, renewal and cross-sell opportunities from customer requests, quote activity,
vendor promotions and buying history, and coordinate follow-up with the relevant Client Manager.
■ Liaise with subject matter experts to support complex quotes and approved orders.
■ Follow up open quotes, customer enquiries, renewals and agreed next steps in a timely and
disciplined way, keeping the relevant Client Manager informed of progress, blockers and required
actions.
■ Maintain a practical understanding of vendor programs, promotions, ordering requirements and
product information.
■ Share relevant customer feedback, competitor pricing, vendor changes and market observations
with the Client Manager and Chief Revenue Officer.
■ Escalate pricing, supply, commercial or customer issues to the relevant Client Manager or Chief
Revenue Officer where required.
■ Respond to customer enquiries professionally, promptly and with clear next steps.
■ Support tender and RFP responses by gathering product, pricing, vendor and solution information as
requested.
■ Maintain accurate opportunity, quote, activity and customer information in the CRM.
■ Use Generation-e’s business systems accurately and consistently, including HubSpot, Microsoft 365,
Microsoft Teams, D-Tools, vendor portals and distributor portals.
Skills, Capabilities and Working Style
■ Strong attention to detail and the ability to prepare accurate commercial information.
■ Clear, confident written and verbal communication skills, with the ability to work professionally with
customers, vendors, distributors and internal teams.
■ Commercial awareness and an interest in technology sales.
■ Ability to manage multiple requests, deadlines and priorities without losing accuracy.
■ Ownership of assigned requests, with strong follow-through until actions are complete.
■ Ability to learn products, services, vendor programs and business systems quickly.
■ Comfort working in a fast-paced sales environment where priorities can change quickly.
Requirements
Experience and Qualifications
■ 1–2 years’ experience in inside sales, sales support, customer service, technology, distribution,
procurement, or a related commercial role.
■ Experience in technology and Microsoft solutions is desirable but not essential.
■ Experience using CRM, quoting, accounting, vendor, or distributor systems is desirable.
■ Formal qualifications are not essential. A relevant tertiary qualification is desirable, but practical
capability, customer focus, accuracy, commercial discipline and willingness to learn are more
important.
Benefits
- Competitive salary based on experience and skill set
- 100% remote role — work from home anywhere in the Philippines
- Paid local holidays aligned with the Australian business calendar
- Opportunities for training and professional growth
- Work directly with a supportive Australian team — no agency middleman
- Long-term engagement with a stable and growing business
Originally posted on Himalayas