付费社交客户协调员
Account Coordinator, Paid Social
WHY DEPT®?
我们内心充满探索精神。这意味着我们始终向前看，思考明天能创造什么今天还不存在的东西。我们生来就是数字原生，是一家新型代理机构，在技术和营销方面拥有深厚的专业技能。这就是为什么我们雇佣那些充满好奇心、自我驱动、才华横溢且不断创新的人。
我们的文化足够大，可以应对各种挑战，又足够小，可以真正关心每个人。也就是说，尽管我们在20多个国家都有员工，我们足够强大，能够为你提供最好的工具、全球机会和帮助你成长的福利。同时，我们以小团队的方式投入于你、你的成长、你的团队，并给予你解决客户问题的自主权，无论你身处世界何处。
关于你
作为Account Coordinator, Paid Social，你的主要职责是为你的客户团队提供关键的生产支持。日常职责包括但不限于数据分析和格式化绩效报告，执行账户任务和优化，构建活动和广告，以及参与并记录内部同步会议、客户会议和演示。Paid Social Account Coordinator将负责2-4个渠道（Meta、Snapchat、TikTok、Reddit、Pinterest），并在学习DEPT的付费社交营销最佳实践的同时，获得必要的基础技能，以进入更高级的角色，拓展知识的广度和深度。
虽然DEPT®是一家以远程办公为主的公司，但此职位要求候选人位于山地时区或太平洋时区。
职位职责
- 学习DEPT付费社交营销方法的基础知识。
- 通过展示对排序、数据透视表、条件格式和VLOOKUP的熟练掌握，提升你在Excel中的技术技能。
- 通过Meta、Snapchat、TikTok、Reddit、Pinterest广告管理平台执行任务。
- 上传和编辑活动、定向方法、广告、关键词、投放位置、否定词和其他标准账户管理任务。
- 识别性能趋势，理解指标，并撰写包含清晰解释和洞察力的报告。
- 理解出价方法和出价调整背后的策略。
- 更新、监控并向整个团队传达预算进度表现，同时标记任何超出/低于KPI的区域。
- 在客户电话中成功阐述渠道表现。
查看英文原文
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE:
As an Account Coordinator, Paid Social, your primary function will be to provide essential production support for your account team. Day-to-day responsibilities include, but are not limited to, building and launching paid social campaigns, implementing account tasks and optimizations, trafficking creative assets, running and formatting performance reports, and supporting ongoing testing initiatives. You will also participate in internal syncs, client meetings, and presentations, taking detailed notes and assisting with follow-ups.
WHAT YOU’LL DO:
- Implementing Paid Social campaigns by assembling plans and objectives, creating schedules, organizing, reporting data, and tracking progress
- Collecting, analyzing, and processing large amounts of data
- Managing your workflow to ensure timely delivery on projects
- Crafting clear and compelling internal and external communications
- Working collaboratively and cross-functionally across internal channels to meet the needs of the team and clients
- Maintaining a working knowledge of Paid Social channels such as Meta Ads, TikTok, LinkedIn, Pinterest, Reddit and Snap
- Preparing weekly/monthly reports and making recommendations for optimization
WHAT YOU BRING:
- A minimum of 6 months’ paid social experience (Facebook ads a must, TikTok and Snapchat a bonus) and be comfortable with topics such as budgeting, bidding, and testing methodology
- Desire to quickly learn and master social channels
- Proven prior work experience in a production-oriented or similar role
- Strong analytical and reporting skills and be proficient in Excel; you already know vlookup, pivot tables, concatenating, text to columns, and love working with numbers
- High level of independence, curiosity and desire to grow your responsibilities and skill set
WHAT DO WE OFFER?
- Healthcare, Dental, and Vision coverage
- 401K plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
US Remote Range
$47,900—$60,000 USD