解决方案分析师
Solutions Analyst
关于Introhive
Introhive是一个由人工智能驱动的关系智能平台，帮助公司打破数据孤岛，解锁可操作的关系洞察，从而推动协作和增长。
自2012年推出以来，我们实现了显著增长，但我们的使命始终如一：改变企业管理和利用关系的方式，以释放价值、加速增长并让客户感到满意。
Introhive是增长最快的B2B关系智能平台之一。我们被G2评为销售智能和数据质量管理软件领域的行业领导者，连续三年荣获德勤Fast 50奖中的“十大最快成长科技公司”，并获得了2020年MarTech突破奖的“最佳CRM创新”奖项。
包括KPMG、Freshfields、CBRE和德勤在内的行业领先品牌都信任Introhive，目前我们在90多个国家支持超过25万名用户。
职位概要
作为Introhive的解决方案分析师，你将在支持我们的市场进入团队中发挥基础作用，与我们的解决方案咨询、销售和客户成功团队紧密合作，帮助为客户提供出色的成果和潜在客户。
这是一个适合具备强大技术能力、好奇心以及对人工智能和新兴技术感兴趣的人士的职位。成功的候选人将深入掌握产品知识，深入了解客户的需求，并有机会随着时间推移成长为面向客户的解决方案顾问。
地点
接受大伦敦地区候选人的申请。
你将负责的工作
- 构建和维护演示资源 —— 创建、配置并保持我们解决方案咨询和销售团队使用的演示环境和资源的最新状态。
- 支持RFP和提案流程 —— 协助收集、解读并清晰表达技术、安全和隐私细节，以回应潜在客户和客户的需求。
- 管理知识库 —— 负责内部知识资源的组织和持续维护，确保内容准确、易于访问且更新及时。
- 成为Introhive平台的高级用户 —— 深入了解我们的产品如何运作，如何与其他系统集成，以及我们的客户正在解决哪些问题。
- 带来新的技术视角 —— 主动提出基于人工智能、自动化、新兴工具和行业趋势的想法，以识别创新机会。
- 在GTM团队内协作 ——
查看英文原文
About Introhive
Introhive is an AI-powered Relationship Intelligence platform that helps firms break down data silos and unlock actionable relationship insights that drive collaboration and growth.
Since launching in 2012, we’ve grown significantly, but our mission remains the same: to transform how companies manage, nurture, and leverage relationships to unlock value, accelerate growth, and delight customers.
Introhive is one of the fastest-growing B2B relationship intelligence platforms. We’re recognized as a category leader in sales intelligence and data quality management software by G2, named a Top 10 Fastest Growing Technology Company in Deloitte’s Fast 50 Awards three years running, and awarded the 2020 MarTech Breakthrough Award for Best CRM Innovation.
Trusted by industry-leading brands including KPMG, Freshfields, CBRE, and Deloitte, Introhive supports more than 250,000 users across 90+ countries.
Job Summary
As a Solutions Analyst at Introhive, you will play a foundational role in supporting our go-to-market team, working closely with our Solutions Consulting, Sales, and Customer Success functions to help deliver outstanding outcomes for customers and prospects.
This is a role designed for someone with strong technical aptitude, curiosity, and an interest in AI and emerging technologies. The successful candidate will develop deep product knowledge, gain a strong understanding of our customers’ needs, and have the opportunity to grow into a customer-facing Solutions Consultant position over time.
Location
Open to candidates in the Greater London Area.
What You'll Do
- Build and maintain demo assets — Create, configure, and keep current the demo environments and assets for our Solutions Consulting and Sales teams.
- Support RFP and proposal processes — Assist in sourcing, interpreting, and articulating technical, security, and privacy details in response to prospect and client requests.
- Manage knowledge bases — Own the organisation and ongoing maintenance of internal knowledge resources, ensuring content is accurate, accessible, and up to date.
- Become an Introhive platform power user — Develop a thorough understanding of how our product works, how it integrates with other systems, and what problems our customers are trying to solve.
- Contribute new technology perspectives — Actively bring ideas grounded in AI, automation, emerging tools, and industry trends to identify opportunities for innovation.
- Collaborate across GTM and Product teams — Partner with Sales, Customer Success, Solutions Consulting and Product teams to support the full customer and prospect lifecycle.
- Shadow senior Solutions Consultants — Develop technical, business, and customer-facing skills.
- Travel — Attend company events and visit clients as needed.
What You'll Bring
- CRM familiarity — Exposure to or hands-on experience with CRM platforms such as Salesforce or Microsoft Dynamics, and an understanding of how they integrate with third-party tools.
- API and integration awareness — A working understanding of APIs, data flows, and how modern SaaS applications connect and communicate.
- AI and automation fluency — You are comfortable with AI and automation tools and actively follow what is emerging.
- Security and privacy fundamentals — A foundational understanding of information security concepts, data privacy requirements, and compliance frameworks.
- Reporting tools — Experience with or exposure to tools such as Tableau or Power BI is a strong asset.
- Strong communication skills — Strong written and verbal communication skills, with an interest in growing presentation and client-facing capabilities over time.
- Collaborative and team-oriented — A collaborative, team-oriented approach, with comfort operating in a support and execution capacity while contributing meaningfully to shared goals.
- Highly organized — Strong organisational skills and the ability to manage multiple priorities simultaneously.
- A continuous learner — An openness to mentorship, feedback, and continuous development.
Experience
- 1-3 years of relevant professional experience (technical, pre-sales, consulting, or SaaS-adjacent roles).
- Prior experience or exposure to B2B SaaS environments is an asset.
Why Introhive?
At Introhive, we believe people do their best work when they feel trusted, empowered, and supported. That’s why we value outcomes over hours, curiosity over perfection, and collaboration over ego. You'll have room to grow, tools to succeed, and a team that’s got your back.