Cruise Director
巡航总监是游客部门的领导者，管理各种团队成员，通过使用人格，才华和语言能力来影响客人的满意度，从小到大社交活动以及主舞台上进行交流和娱乐。与酒店总监和机上司务负责创建，开发，实施和监督船上的所有客户活动和娱乐活动。必须能够纳入公司政策，同时鼓励并模拟该部门中的团队合作和协调精神。巡航总裁还必须协助促进所有收入领域。为了不断超越客人的期望，并提供最高水平的产品和服务，根据需要可以分配额外的职责和责任.ESENTIAL FUNCTIONS · 游轮总监是船上娱乐/巡航计划部门的分支负责人。所有在游轮节目，制作/剧院，音乐家和嘉宾娱乐师部门的工作人员直接通过管理员和监督者向他 / 她报告。· 他 / 她直接负责所有的娱乐，娱乐和社会活动的规划和安排。他 / 她建立和维护了船上的社交环境标准。· 巡航总监，他与酒店总监直接合作，负责与其它部门主管协调他的部门的所有职能。· 巡洋总监的责任是通过广告，自由风格日报和电视节目帮助推广和营销所有机上收入领域，遵循品牌和公司指导方针。· 他/她有责任确保每个员工有效地履行其具体责任，以反映公司的完整性和指示的方式。· 巡航总监的责任是，在作为仪式主管身份有效地执行活动，并不断培训他的员工提高他们的舞台工作和社会能力。· 在助理巡航总裁的协助下，巡航总长负责控制，监督和根据自己的预算证明所有参赛作品。· 巡游总监负责向所有人员/娱乐家提供有关他们整体的工作表现的反，以促进气氛的方式。
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This is a remote position.
The Cruise Director is the leader of the Entertainment Department, managing diverse team members, impacting guest satisfaction using personality, talent, and language ability to communicate and entertain, from small to large social events and on the main stage.
Working with the Hotel Director and the onboard division heads, the Cruise Director is responsible for creating, developing, implementing, and supervising all guest activities and entertainment onboard the ship. Must be able to incorporate company policies while encouraging and modelling a spirit of teamwork and harmony in the division. The cruise Director must also assist in promoting all revenue areas.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
ESSENTIAL FUNCTIONS
· The Cruise Director is the division head for the Entertainment/Cruise Programs Department onboard the ship. All staff members in the Cruise Programs, Production/Theatre, Musicians and Guest Entertainer divisions report directly and through Managers and Supervisors to him/her.
- He/she is directly responsible for the programming and scheduling of all the entertainment, recreational and social activities. He/she establishes and maintains the standard of the social environment onboard.
- The Cruise Director, who works directly with the Hotel Director, handles coordinating all functions of his/her division with the other division heads.
- It is the responsibility of the Cruise Director to help promote and market all onboard revenue areas through announcements, the Freestyle Daily and TV programming, following brand and company guidelines.
- It is his/her responsibility to ensure that each member on his/her staff effectively executes their specific responsibilities in a manner that portrays the integrity and directives of the company.
- It is the responsibility of the Cruise Director to perform in the capacity of master of ceremonies effectively, and to continually train his/her staff to improve their stage work and social capabilities.
- It is the responsibility of the Cruise Director to control, monitor and justify all entries against his/her budget, with the assistance of the Assistant Cruise Director.
- The Cruise Director is responsible for providing feedback to all staff members/entertainers in terms of their overall job performance in a manner that promotes an atmosphere of teamwork and working toward the common goal of guest satisfaction.
- The Cruise Director is responsible for the overall quality of “onboard” TV programming.
- The Cruise Director must serve as an effective liaison between shore side operations and the shipboard personnel.
- He/she must be able to support and promote company policies and procedures while communicating the needs and concerns of his/her shipboard staff.
- It is the responsibility of the Cruise Director to be accessible and approachable to the guests. He/she must be capable of being a patient listener while making the guests feel at home.
- Problem solving and conflict resolution fall under the direct responsibility of the Cruise Director following shipboard guidelines and under the direction of Senior Management.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
Requirements
- Minimum of five to seven years previous shipboard management or supervisory experience including social, recreational and entertainment activities is required.Stage experience and “stage presence” a must.
- Intermediate verbal and writing skills in at least one other language such as German, Spanish, French or Italian is preferred.Extrovert, quick and critical thinker, witty, personable, and articulate.
- Must be service oriented.
- Passionate about hospitality and customer service driven.
- Must have a professional appearance and good hygiene.
- Respect for all co-workers and guests.
- Pride in your work by creating positive energy, excitement and fun.
- Able to work 7 days a week.
- Demonstrate positive behaviour; smiling, being polite and courteous
- Able to develop a camaraderie with team members
- Ability to live in close quarters, share limited space with other cabin-mates
- Must be able to plan, program and implement new entertainment activities.
- One year experience in budget planning and accounting procedures is required.
- Advanced level English verbal and writing skills, including the proper use of English grammar is required.
- Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, PowerPoint, Outlook).
Originally posted on Himalayas