社区经理
Community Manager
关于Zabota：
Zabota是一家排名靠前的全球招聘公司，2025年被Clutch评为Top HR招聘公司。我们专注于帮助高增长的美国品牌打造精英级的远程优先团队。我们的使命明确：将来自拉美、欧洲及其他地区的世界级人才与世界上最具雄心的公司连接起来。
关于我们的客户：
我们的客户是一家快速发展的电商教育公司，帮助企业家启动、测试并扩大按需打印品牌。他们运营一个拥有1000多名成员的付费在线社区，卖家在这里获得指导、资源和支持，以建立成功的电商业务。
他们正在寻找一名社区经理，负责日常社区体验，并帮助创建一个高度参与、有价值且有吸引力的环境。
关于该职位：
作为社区经理，你将负责付费社区内的日常互动。你的目标是确保成员在建立品牌的过程中感到被支持、被激励并充满信心——同时让管理层能够专注于更高层次的公司增长。
你将负责在社区内保持高度存在感，创造对话，回答问题，引导成员获取资源，并帮助他们采取正确的下一步行动。
这不是一个只负责审核或转接问题的角色。理想的候选人应具备足够的电商知识，能够理解成员的挑战并提供有用的指导，而无需将所有问题都上报给管理层。
职责：
- 管理付费Skool社区内的日常互动。
- 创建帖子，回复评论，保持对话活跃。
- 回答成员问题，提供有用指导。
- 鼓励成员，庆祝他们的成功，维护积极的社区文化。
- 引导成员获取相关资源、培训和下一步行动。
- 与社区成员建立关系，了解他们的挑战。
- 识别遇到困难的成员并主动提供支持。
- 防止社区内的负面情绪和不参与现象。
- 组织讨论，可能协助或主持社区会议。
- 向管理层分享成员反馈、趋势和见解。
- 协助改进社区流程和互动策略。
要求：
- 有管理在线社区、会员或付费群组的经验。
- 熟悉Skool、Mighty Networks、Facebook Groups或其他类似社区工具。
- 具备良好的写作能力。
查看英文原文
About Zabota:
Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.
About Our Client:
Our client is a fast-growing e-commerce education company helping entrepreneurs launch, test, and scale print-on-demand brands. They operate a paid online community with 1,000+ members where sellers receive guidance, resources, and support to build successful e-commerce businesses.
They are looking for a Community Manager to take ownership of the daily community experience and help create a highly engaged, valuable environment for members.
About the role:
As the Community Manager, you will own the day-to-day engagement inside the paid community. Your goal will be to ensure members feel supported, motivated, and confident as they build their brands — while allowing leadership to focus on higher-level company growth.
You will be responsible for being highly present inside the community, creating conversations, answering questions, guiding members toward resources, and helping them take the right next steps.
This is not a role for someone who only moderates or redirects questions. The ideal candidate will have enough e-commerce knowledge to understand member challenges and provide helpful guidance without escalating everything back to leadership.
Responsibilities:
- Manage daily engagement inside the paid Skool community.
- Create posts, respond to comments, and keep conversations active.
- Answer member questions and provide helpful guidance.
- Encourage members, celebrate wins, and maintain a positive community culture.
- Guide members toward relevant resources, trainings, and next steps.
- Build relationships with community members and understand their challenges.
- Identify struggling members and proactively support them.
- Help prevent negativity and disengagement inside the community.
- Facilitate discussions and potentially support or run community calls.
- Share member feedback, trends, and insights with leadership.
- Help improve community processes and engagement strategies.
Qualifications:
- Previous experience managing online communities, memberships, or paid groups.
- Hands-on experience with platforms like Skool, Mighty Networks, Facebook Groups, or similar community tools.
- Strong written and verbal English communication skills.
- Experience in e-commerce, online businesses, or building digital brands.
- Ability to understand and support members working on their own e-commerce businesses.
- Experience in info products, coaching, courses, or creator communities is a plus.
- Energetic, positive personality with a natural ability to engage people.
- Comfortable being highly active and present inside a community every day.
- Strong ownership mindset with the ability to work independently.
- Proactive problem solver who looks for ways to improve the member experience.
Offer Details:
- Working hours: Remote, aligned with CT/ET time zones
- Contract type: Full-time, Independent contractor
- Location: LATAM
- Salary: $2,500–$3,300 USD/month.
Hiring Steps:
- Initial Zabota Screening
- Client Interview
- Practical Task or Second Stage Interview
- Offer
Originally posted on Himalayas