Salesforce管理员
Salesforce Administrator
在DraftKings，人工智能正成为我们现在和未来的重要组成部分，推动着当前工作的完成，指导更明智的决策，并激发大胆的想法。它正在改变我们提升客户体验、优化运营和开拓新可能的方式。我们的团队充满创新精神，积极拥抱新兴技术。我们不等待未来到来，而是一步一个脚印地塑造未来。对于那些将人工智能视为进步驱动力的人，一起来共建未来吧。
王冠属于你
作为Salesforce管理员，你将支持帮助我们VIP团队为客户带来卓越体验的技术。你将配置和增强Salesforce，将业务需求转化为可扩展的解决方案，并确保我们的VIP接待员和球员发展团队拥有成功所需的资料和工具。与分析、数据工程和其他相关方跨职能合作，你将结合实际的Salesforce专业知识，以主动的态度解决问题并持续改进。
你将负责
- 配置、维护和增强Salesforce功能、自动化流程、报告、仪表盘、用户访问等。
- 与VIP相关方合作，收集需求，并将业务需求转化为可扩展的Salesforce解决方案。
- 解决用户问题，并为不同Salesforce熟练程度的相关方提供日常支持。
- 与Salesforce开发、分析和数据工程团队协作，进行集成、新数据点和复杂技术解决方案。
- 使用SQL和Snowflake查询和验证数据，同时在Salesforce中保持数据的准确性和完整性。
- 测试和发布系统增强功能，同时识别改进工具、流程和用户采用率的机会。
你将带来的能力
- 至少2年Salesforce管理、销售运营或相关领域的实际经验。
- 持有有效的Salesforce管理员认证。
- 熟练掌握Salesforce Flow Builder、报表、仪表盘、用户管理及数据管理。
- 熟悉SQL，有使用Snowflake或类似云数据平台的经验，同时精通Excel和Google Sheets。
- 了解Apex和Salesforce开发概念，知道何时需要与开发人员合作。
- 具备出色的沟通能力、相关方管理能力和分析性问题解决能力，有主动学习和改进的意愿。
查看英文原文
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Salesforce Administrator, you’ll support the technology that helps our VIP teams deliver exceptional experiences to our customers. You’ll configure and enhance Salesforce, translate business needs into scalable solutions, and ensure our VIP Hosts and Player Development teams have the data and tools they need to succeed. Working cross-functionally with Analytics, Data Engineering, and other stakeholders, you’ll combine hands-on Salesforce expertise with a proactive approach to problem-solving and continuous improvement.
What you’ll do
- Configure, maintain, and enhance Salesforce functionality, automated flows, reporting, dashboards, user access, and more.
- Partner with VIP stakeholders to gather requirements and translate business needs into scalable Salesforce solutions.
- Troubleshoot user issues and provide day-to-day support to stakeholders with varying levels of Salesforce proficiency.
- Collaborate with Salesforce Development, Analytics, and Data Engineering on integrations, new data points, and complex technical solutions.
- Use SQL and Snowflake to query and validate data while maintaining accuracy and integrity across Salesforce.
- Test and launch system enhancements while identifying opportunities to improve tools, processes, and user adoption.
What you’ll bring
- At least 2 years of hands-on Salesforce administration, sales operations, or related experience.
- An active Salesforce Administrator certification.
- Strong proficiency with Salesforce Flow Builder, reports, dashboards, user administration, and data management.
- Working knowledge of SQL and experience using Snowflake or a comparable cloud data platform, along with proficiency in Excel and Google Sheets.
- Familiarity with Apex and Salesforce development concepts, including when to partner with a developer.
- Excellent communication, stakeholder-management, and analytical problem-solving skills, with a proactive desire to learn and improve.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 70,500.00 USD - 88,100.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Originally posted on Himalayas