Medical Receptionist & Practice Admin - Athena Experience Required
我们正在寻找一个具有特殊经验的，自主虚拟医疗接待员和实践管理专家，以完全掌握在德克萨斯州专门从事妇女健康的单身现金支付医疗保健实践中的行政和前办公室运营。在这个高影响力的职位中，你将成为一名单独医生的主要操作背骨，负责管理大批量 Athena EHR 门户端通信，捕获患者支付和卡片文件，上传实验室结果，处理推和先行授权，并解决悬而未决的账单余额。理想的候选人是雅典 EHR 专业水平，拥有深入的妇女健康背景，并完全独立运作，以便提供商可以完全关注临床护理。工作环境和核心时间表 ·职位标题：虚拟医疗接待员和实践行政专家 ·实践类型：单独现金支付女性卫生实践 （德克萨斯州）·状态：全日制 （40小时/周）·计划：星期一~星期五 8:00 AM 晚上 5:00 CST （中央标准时间）·核心 EHR:雅典健康 （雅典 EHS）专业级别 - 非谈判) ·实践重点：现金支票/收费，妇女健康临床支持门户网站，每天排序任务前3个 · 患者门户网站和电子邮件通信管理：通过温暖，同情感和清晰的英语沟通来管理并响应大量的病人门户端消息，电子邮件和常规行政请求。· 阿提纳图表与临床管理工作：进行入诊/实验室结果的测试，将报告上传到患者图表中，处理先前授权和出发推，并保持完整的阿提纳 EHR 记录。· 支付，账单和收藏：管理现金支付卡程序，捕获和存储文件，后期支付，积极关注未偿还余额和帐户领取款项。主要责任 · 阿提娜 EHR 管理：· 现金支付：处理患者支付，管理卡上文件发票系统，发送余额表单和收集未偿还账户。·临床行政支持：准备并跟踪保险预先授权，协调出境专业推与临床文档，并在正确的病人的图中上传入场实验室结果。· 病人沟通：作为主管
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We are seeking an exceptionally experienced, autonomous Virtual Medical Receptionist & Practice Administrative Specialist to take full ownership of administrative and front-office operations for a solo cash-pay healthcare practice in Texas specializing in Women’s Health.
In this high-impact position, you will step in as the primary operational backbone for a solo physician—managing high-volume Athena EHR portal communications, capturing patient payments and cards-on-file, uploading lab results, processing referrals and prior authorizations, and resolving outstanding billing balances.
The ideal candidate is expert-level in Athena EHR, possesses a deep background in women's health, and operates with complete independence so the provider can focus entirely on clinical care.
Working Environment & Core Schedule
- Role Title: Virtual Medical Receptionist & Practice Administrative Specialist
- Practice Type: Solo Cash-Pay Women’s Health Practice (Texas)
- Status: Full-Time (40 Hours / Week)
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM CST (Central Standard Time)
- Core EHR:Athenahealth (Athena EHR)(Expert level - Non-negotiable)
- Practice Focus: Cash-pay payments/collections, women's health clinical support, patient portal triage
Top 3 Daily Tasks
- Patient Portal & Email Communication Management: Manage and respond to high-volume patient portal messages, emails, and routine administrative requests with warm, empathetic, and clear English communication.
- Athena Charting & Clinical Admin Work: Triage incoming diagnostic/lab results, upload reports into patient charts, process prior authorizations and outbound referrals, and maintain pristine Athena EHR records.
- Payments, Billing & Collections: Manage cash-pay checkout procedures, capture and store cards-on-file, post payments, and follow up proactively on outstanding balances and account receivables.
Core Responsibilities
- Athena EHR Management: Manage patient check-ins, chart updates, task queues, and clinical document uploads independently with minimal supervision.
- Cash-Pay Financial Management: Process patient payments, manage card-on-file billing systems, send balance statements, and collect outstanding accounts receivable.
- Clinical Administrative Support: Prepare and track insurance prior authorizations, coordinate outbound specialty referrals with clinical documentation, and upload incoming lab results into correct patient charts.
- Patient Communication: Serve as the practice’s primary administrative contact—handling patient inquiries, scheduling, and billing questions via Athena portal and email with strict HIPAA compliance.
- Executive Practice Support: Provide flexible, high-level administrative and executive support to assist the solo provider in streamlining practice operations.
Requirements
- Athena EHR Expertise (Non-Negotiable): Expert-level, hands-on experience in Athenahealth / Athena EHR capable of stepping in on Day 1 with zero system training required.
- Women’s Health Experience: Direct prior background supporting a U.S. Women’s Health, OB/GYN, or specialized female integrative health clinic.
- Cash-Pay & Billing Competency: Strong experience with patient payment collection, credit card processing systems, card-on-file management, and balance collections.
- Prior Auths & Referrals: Hands-on experience submitting prior authorizations and managing outbound medical referrals.
- English Fluency: Superior written and spoken English communication skills.
- Independent Ownership: Self-directed mindset with the confidence to manage daily administrative workflows for a solo practitioner independently.
- Remote Workspace: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset.
Ideal Candidate Profile
You are an elite Athena EHR power-user who knows the ins and outs of women’s health administration. You take complete ownership of patient communication and billing collections, lifting the entire administrative weight off a solo physician's shoulders from day one.
Originally posted on Himalayas