内容评估助理
Contents Evaluator Associate
加入Sedgwick,你将参与真正有意义的事业。我们的33,000名同事每天为全球面临意外的人们提供帮助。我们邀请你与我们共同成长,体验我们的关怀文化,并享受工作与生活的平衡。在这里,你所能实现的没有界限。
Newsweek 将 Sedgwick 评为美国最佳工作场所全国顶级公司
被认证为最佳工作场所®
财富最佳金融服务与保险工作场所
内容评估专员
主要职责:评估内容清单并协助个人财产索赔的研究。
核心职责和任务
- 按照重置成本和实际现金价值(ACV)评估住宅和商业内容清单。
- 完成清单以准备报告,包括:准备附件、准备信件,并为报告目的做详细记录。
- 根据内容理赔员的要求,协助使用替换服务。
- 审核和处理替换收据。
- 根据保单提供的保障,对索赔应用限制和/或排除条款。
- 跟踪时间并记录每日现场活动的文件笔记。
其他职责和任务
- 执行分配的其他任务。
- 支持组织的质量计划。
资格要求
教育与许可
需要高中文凭或同等学历(GED)。持有居民保险理赔员执照(火灾及其他危险)优先。
经验
需要一年客户服务经验或同等教育和经验组合。具有会计和保险背景者优先。
技能与知识
- 口头和书面沟通能力
- 熟悉电脑操作,包括Microsoft Office产品
- 良好的综合决策能力
- 能够阅读和理解保单语言
- 能够独立工作并在团队环境中工作
- 能够达到或超越绩效胜任力
工作环境
在适用且适当的情况下,将考虑合理的便利措施。
心理:清晰和概念性思维能力;优秀的判断力和谨慎性;能够处理工作压力;能够同时处理多项优先任务;能够按时完成任务
身体:计算机键盘输入,按需出差
听觉/视觉:听力、视力和说话能力
注意:需要信用安全审查,通过信用背景调查确认。
查看英文原文
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Contents Evaluator Associate
PRIMARY PURPOSE: To evaluate content inventories and assist in the research of personal property claims.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Evaluates residential and commercial contents inventories on both a Replacement Cost and Actual Cash Value (ACV) basis.
- Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
- Facilitates use of replacement services as requested by the Contents Adjuster.
- Reviews and processes replacement receipts.
- Applies limitations and/or exclusions on claims based on coverage afforded by the policy.
- Tracks time and logs file notes of daily field activity.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required. Resident Insurance Adjuster License (Fire and Other Hazards) preferred.
Experience
One (1) year customer service experience or equivalent combination of education and experience required. Accounting and insurance background are preferred
Skills & Knowledge
- Oral and written communication skills
- PC literate, including Microsoft Office products
- Good comprehensive decision making skills
- Ability to read and comprehend policy language
- Ability to work independently and in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($19 - $20 USD hourly). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas