北美社区经理 - FTC 6个月
Community Manager (North America) - FTC 6 Months
关于角色 本职位的目的是为我们 WARDOGS 标题打造，发展和吸引整个北美热情游戏社区。作为社区经理，你将负责规划和提供加强玩家关系，建立宣传活动以及为我们的游戏持续成功提供宝贵观众见解的社区活动和运动。要求 主要任务和责任 · 为关键的 Team17产品制定和管理社区战略 · 收集和向内部生产团队及外部开发伙伴提供重要社区反，帮助在整个活动中确定重点领域以提高参与度，保留率和扩大吸引力。· 与内部开发，营销和销售团队以及外部合作伙伴密切合作，协调社区领导的项目并确保期限得到满足。·与外部合作伙伴作为联系人，确保建立和维持强大的关系。·规划和管理一个培养和增长 Team17社区的内容日程表。·日常社交媒体和论坛管理，作为 Team17 代表我们的产品以及玩家的首个接触点 ·按照社区活动计划组织并主持直播流程 ·在我们社区内和网络中担任我们的游戏大使，迅速深入了解所有 Team17 产品 ·管理多个社区跨越一个精彩的系列标题和类型关键技能，知识和经验至关重要 ·强有力的理解和体验 Team17 游戏及其观众 ·对电子游戏的不热情，他们的发展，具有专业认识当前的电子游戏行业 · 社区经验，开发创造性和有意义的竞选策略 · 实践直播制作和演示 · 追踪，测量和汇集社区情绪报告的能力，以帮助识别活动中关键因素 帮助确保运动提供最佳结果，并确定未来的主要学习。· 创建吸引人的社交媒体内容 · 使用照片和视频编辑软件 （例如 Adobe Photoshop 和 Adobe Premiere Pro）的知识 · 优秀的沟通技能，能够与各种利益相关者建立有效合作关系 · 经验丰富
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About the role
The purpose of this role is to build, grow and engage passionate gaming communities across North America for our WARDOGS title. As a Community Manager you will be responsible for planning and delivering community activity and campaigns that strengthen player relationships, build advocacy and provide valuable audience insight to support the ongoing success of our games.
Requirements
Main duties & responsibilities
- Develop and manage community strategy for key Team17 products
- Collect and present important community feedback to our internal production team and external developer partners throughout campaigns and help identify key areas of focus to improve engagement, retention and widen appeal
- Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
- Act as a liaison with external partners, ensuring strong relationships are built and maintained
- Planning and managing a schedule of content that nurtures and grows Team17’s community across our owned channels
- Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for our players
- Organise and host livestreams in line with community campaign plans
- Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17 products
- Manage multiple communities across an eclectic range of titles & genres
Key skills, knowledge & experience
Essential
- A strong understanding and experience of Team17 games and their audiences
- An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
- Previous experience as a Community Manager, developing inventive and meaningful campaign strategies
- Experience of livestream production and presentation
- An ability to track, measure and collate community sentiment reports to help recognise key factors in a campaign – helping ensure campaigns deliver the best results possible, and to identify key learnings for the future.
- Experience creating engaging social media content
- Working knowledge of photo and video editing software (e.g. Adobe Photoshop and Adobe Premiere Pro)
- Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders
- Experience in building & managing communities on Discord
- The ability to clearly convey information to players across different social media platforms
- Knowledge & understanding of creating content across TikTok, Twitter, Facebook and YouTube – including the ability to adapt to key trends.
Originally posted on Himalayas