Bilingual (French) Automotive Maintenance Coordinator - Remote
总体来看，我们继续建立我们的团队以支持我们成为世界最好的和最可靠的移动公司的愿景，企业机组管理 (Enterprise Fleet Management),一个企业机械业务线很高兴宣布开设远程双语 （法语）维护协调员！维护协调者将主要负责向车队管理小组，客户和供应商提供与规定的维护和磨损物品有关的汽车技术支持和建议。本职位审查根据制造商要求进行修理订单并协商适当的服务间隔，流体和定价，然后批准。这是一个全职100%远程工作机会，为居住在加拿大多伦多的居民开放。该职位的日程安排是周一至星期五8-5 EST,并且根据经验起薪范围为56,300美元 - 60,300美元 CAD/年。公司概述企业舰队管理是一家私营的，服务完整的船队管理业务，用于中型机队的公司，政府机构和组织。全国拥有50多个完全员工办公室，我们的专家团队可以组装一个定制或全面服务的车队管理计划，适合每个业务。由于北美车队拥有8万辆汽车，并且增长率为5%,企业机组管理的机会巨大。我们的业务继续勃发展，我们仍然致力于对人员投资和发展。我们每次在任何情况下都会做正确的事情。不仅是这对业务很好 （如我们全球增长和成功所看到）,而且对于员工也是很好。责任责任责任包括：·通过电话和电子邮件提交的订单及时响应，以高效和友好的方式提供 · 审查建议，以确保适当的服务按制造商间隔时间和建议服务的合适定价进行；· 在根据我们的运营程序创建和发行购买订单时，谈判定价，评估并应用合适的保证申请；· 联系客户提供建议，解释拟议的维修程序并获得批准；· 向内部业务合作伙伴提出有关维修建议和成本的建议。· 为客户找到和建议合适的服务地点。
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Overview
As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a remote Bilingual (French) Maintenance Coordinator!
The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval.
This is a full-time 100% remote work opportunity open to residents living in Toronto, Canada.
The schedule for this position is Monday-Friday 8-5 EST and has a starting pay range of $56,300 - $60,300 CAD/year based on experience.
Company Overview
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 800,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
Responsibilities
Responsibilities include:
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Make recommendations to internal business partners regarding repair recommendations and cost
- Locate and suggest proper service locations for clients
Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum Qualifications Include:
- Must be 18 years of age or older
- Must currently live in Toronto, Canada
- Must be fluent in both written and spoken English and French
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred
- 310S Class Certificate in Ontario, preferred
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
- Executing
- Customer Service
- Detail-Oriented
- Analyzing
- Communication
- Flexibility
Work from Home (WFH) Requirements:
- Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
- High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as
Posted Salary Range
USD $56300.00 - $60300.00 / YearOriginally posted on Himalayas