Windows桌面迁移工程师
Windows Desktop Migration Engineer
职位概述
我们正在寻找一位拥有5至8年总体经验的技术工程师,其中至少3年有Windows桌面迁移经验(包括规划、切换、验证和迁移后问题解决)。作为迁移工程师,您将每天与分配的用户组合作,确保其业务关键应用在新的Azure托管桌面中正常运行。您将全程排查问题,与合作伙伴团队协调修复,并与不同角色的用户(如交易、工程、运营、高级管理层)进行清晰沟通。
主要职责
▪ 按照标准流程执行用户迁移,跟踪进度和结果
▪ 验证桌面端用户功能(如M365套件、全公司通用应用(如数字助手工具)、来自内部应用商店的业务应用、网页应用和业务工具)
▪ 在迁移前后执行应用测试、缺陷复现和回归检查
▪ 排查并解决Windows、应用和桌面环境配置中的问题。问题将由帮助台团队分配
▪ 编写清晰的用户更新和技术说明;管理预期并推动问题关闭
▪ 对您的工作量进行结构化报告(状态、风险、阻塞项)
必备技能
▪ 熟悉Windows桌面环境和应用行为
▪ 精通云应用连接(Azure优先)和访问管理,包括核心网络概念和操作排错
▪ 具备Python或Java编程能力,用于自动化和诊断
▪ 强大的调试和问题定位能力(日志、配置、复现步骤)
▪ 强大的应用测试知识(测试设计、验证、回归思维)
▪ 优秀的书面和口头沟通能力,包括向非技术人员解释技术问题
▪ 强大的个人项目管理能力(遵循流程、管理您的任务队列、准确报告)
加分技能
▪ 了解AI辅助排错或自动化概念
▪ 有应用开发经验(构建、支持或现代化应用)
▪ 工作风格
▪ 高强度、面向用户的执行,有明确的每日成果
▪ 在标准化模型内独立工作,必要时能正确升级问题
▪ 能够与工程和运维团队协作
远程
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Role summary
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of
Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a
Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical
applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end,
coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading,
engineering, operations, senior management).
Key responsibilities
▪ Execute user migrations following the factory playbook, tracking progress and outcomes
▪ Validate end-user functionality on desktops (e.g. M365 Suite, Firmwide common applications (e.g.,
digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
▪ Perform application testing, defect reproduction, and regression checks before and after migration
▪ Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration.
Issues will be routed by the helpdesk team.
▪ Write clear user updates and technical notes; manage expectations and drive closure
▪ Provide structured reporting on your assigned workload (status, risks, blockers)
Must-have skills
▪ Strong familiarity with Windows desktop environments and application behavior
▪ Proficiency in cloud application connectivity (Azure preferred) and access management, including core
networking concepts and operational troubleshooting
▪ Python or Java coding proficiency for automation and diagnostics
▪ Strong debugging and problem isolation skills (logs, configs, repro steps)
▪ Strong application testing knowledge (test design, validation, regression mindset)
▪ Excellent written and verbal communication, including explaining technical issues to non-technical audiences
▪ Strong personal project management skills (follow process, manage your queue, accurate reporting)
Good-to-have skills
▪ Knowledge of AI-assisted troubleshooting or automation concepts
▪ Prior application development experience (building, supporting, or modernizing apps)
▪ Engagement style
▪ High-volume, user-facing execution with clear daily outcomes
▪ Works independently within a standardized model, escalating appropriately when needed
▪ Comfortable partnering across engineering and operations teams
Remote
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Originally posted on Himalayas