电子商务平台专员
E-Commerce Platform Specialist
我们美国合作伙伴正在寻找一位可靠且注重细节的电子商务平台专家，负责其电子商务平台组合的日常运营。理想的候选人将管理一个内部开发的自有品牌商店平台，以及用于复杂客户部署的第三方企业级电子商务平台。
此职位需要强大的技术执行能力、细致的关注力，以及与内部团队、销售部门和企业客户有效沟通的能力。你将大部分时间在平台上进行独立的构建、配置和故障排除。
这是一份全职工作，需在美国工作时间，并采用居家办公模式。
如果你具备合适的技能，这可能是你进入这个快速发展的组织的机会。
职责和义务
平台运营（70%）
- 在内部和外部电子商务平台上构建、配置并发布品牌客户商店。
- 独立处理HTML、CSS和基本JavaScript定制，无需升级到开发团队。
- 根据客户需求配置产品、分类、定价、访问规则、审批流程和结账设置。
- 管理与客户身份提供商的单点登录（SSO）集成，包括Azure AD。
- 维护并监控与仓库、履行和ERP系统的集成。
- 排查平台问题，定位根本原因，并高效解决或升级。
- 在使用内部平台代码库时，使用Git进行版本控制。
- 保持平台记录的更新，包括商店规格、配置决策和上线手册。
客户与销售支持（20%）
- 作为活跃商店客户的操作联系人，处理配置请求、资产更新和报告。
- 与销售团队合作，在向客户做出承诺前明确新商店的需求。
- 将客户需求转化为具体的平台配置，指出哪些是原生功能，哪些需要定制工作，哪些超出范围。
- 全程支持商店上线，涵盖需求收集、构建、测试和最终上线执行。
路线图与迁移（10%）
- 与技术主管和前端开发人员紧密合作，将客户和运营需求输入到内部平台路线图中。
- 规划并执行现有客户商店从旧平台（如Magento和Shopify）迁移到当前平台的工作。
查看英文原文
Our US Partner is seeking a reliable and detail-oriented E-Commerce Platform Specialist to own the day-to-day operation of their e-commerce platform portfolio. The ideal candidate will manage a proprietary branded store platform built in-house, as well as a third-party enterprise e-commerce platform used for complex client deployments.
This role requires strong technical execution, attention to detail, and the ability to communicate effectively with internal teams, sales departments, and enterprise clients. You will spend most of your time inside the platforms building, configuring, and troubleshooting configurations independently.
This is a full-time role, on a US shift and on a Work From Home set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES
Platform Operations (70%)
- Build, configure, and launch branded client stores on both internal and external e-commerce platforms.
- Handle HTML, CSS, and basic JavaScript customizations independently, without escalating to the development team.
- Configure products, categories, pricing, access rules, approval workflows, and checkout settings per client.
- Manage Single Sign-On (SSO) integrations with client identity providers, including Azure AD.
- Maintain and monitor integrations with warehouse, fulfillment, and ERP systems.
- Troubleshoot platform issues, isolate root causes, and resolve or escalate them efficiently.
- Use Git for version control when working on the internal platform codebase.
- Keep platform records current, including store specifications, configuration decisions, and onboarding runbooks.
Client and Sales Support (20%)
- Serve as the operational point of contact for active store clients, handling configuration requests, asset updates, and reporting.
- Work alongside the sales team to scope new store requirements before commitments are made to a client.
- Translate client briefs into concrete platform configurations, flagging what is native, what needs custom work, and what is out of scope.
- Support store launches end-to-end, covering requirements gathering, building, QA, and final go-live execution.
Roadmap and Migrations (10%)
- Feed the internal platform roadmap with client and operational requirements, working closely with the Head of Technology and front-end developers.
- Plan and execute migrations of existing client stores from legacy platforms like Magento and Shopify onto the current platform stack.
- Inventory existing store configurations, product catalogs, and integrations before initiating migrations.
- Manage content and data transfers, re-platforming workflows seamlessly where necessary.
QUALIFICATIONS
Required Experience & Technical Skills
- 3+ years of hands-on experience operating or building e-commerce stores across multiple platforms.
- Direct experience with Magento (Open Source or Commerce) and Shopify, including configuration, theming, product setup, and migrations.
- Proficiency in HTML, CSS, and basic JavaScript with the ability to make layout, styling, and functional changes independently.
- Comfortable utilizing Git for version control at a basic operational level.
- Proven experience configuring SSO integrations (Azure AD / SAML 2.0).
- Deep understanding of e-commerce platform architecture, including routing, templates, product catalogs, variants, and checkout flows.
- Ability to read and interpret code well enough to debug without always relying on a developer.
- Conceptual understanding of integrations (APIs, webhooks, and system connectivity) without needing to build them from scratch.
Professional & Behavioral Skills
- Strong operational instincts with a proactive, can-do attitude—you close loops, document actions, and do not need to be chased.
- Comfortable working directly and professionally with enterprise clients and sales teams.
- A "finisher" mindset: able to take a store brief and take it live without constant escalation, spotting platform gaps early.
- Commercial awareness to know when to push back on requirements that are structurally unfeasible.
- Ability to manage multiple priorities, deadlines, and configurations in a fast-paced environment.
Strongly Preferred
- Experience with company store or branded merchandise platforms (such as Liftoff Commerce, BrightStores, or similar).
- Familiarity with warehouse or fulfillment integrations (ShipStation, Extensiv, or similar).
- Exposure to NetSuite or another major ERP in an e-commerce context.
- Prior experience in the promotional products or branded merchandise industry.
Originally posted on Himalayas