投标经理 – K12企业(西海岸)
Bid Manager – K12 Corporate (West Coast)
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K12企业部的投标经理是美国食品公司K-12和合作客户的首要联系人,推动运营卓越、客户留存、盈利增长和长期合作关系。此职位需要与客户、供应商、供应链、财务、商品、运营和销售部门进行跨职能协作,以支持客户成功和公司目标。该经理会与客户合作,进行学年菜单规划和关键需求时期的预测,包括年末收尾、暑期供餐和开学订单。该职位的工作完全远程,位于美国西海岸(夏威夷除外)或美国领土。
职责
- 管理K-12和合作餐饮账户组合,推动客户留存、盈利增长、计划合规性和长期合作关系价值。
- 通过业务审查、亲自拜访、会议和系统跟进保持与客户的定期联系;根据需要出差以支持客户和业务需求。
- 作为客户、合作组织、供应商和内部美国食品团队之间的主要联络人,确保对齐、问责和执行。
- 制定账户策略,识别客户需求,拓展销售机会,支持新账户增长并加强客户渗透。
- 支持学年菜单规划和预测,包括关键需求时期,如年末收尾、暑期供餐计划和开学订单。
- 与供应链、运营和采购团队合作,管理客户预测、专有库存需求、交付要求、服务级别和产品可用性。
- 维护准确的账户资料,包括订单指南、账单、定价信息、预测、报告和合同相关文件。
- 监控产品组合、品牌目标、库存协议、产品引入、收货确认和客户特定的产品要求。
- 与客户沟通相互绩效、服务指标、缺货、市场趋势、新产品、计划和战略举措。
- 分析销售趋势、采购活动、定价计划、返利、投标要求、激励协议和合同合规性,以支持商业计划和财务表现。
- 合作
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The Bid Manager K12 Corporate as the primary contact for US Foods’ K-12 and cooperative customers, driving operational excellence, customer retention, profitable growth, and long-term partnerships. This role coordinates cross-functionally with customers, vendors, supply chain, finance, merchandising, operations, and sales to support customer success and company objectives. The manager partners with customers on school-year menu planning and forecasting for key demand periods, including year-end wind down, summer feeding, and opening orders.The work for the POSITION TITLE position is completely remote on the West Coast except Hawaii or United States Territories.
RESPONSIBILITIES
- Manage a portfolio of K-12 and cooperative foodservice accounts, driving customer retention, profitable growth, program compliance, and long-term partnership value.
- Maintain regular customer contact through business reviews, personal visits, meetings, and systematic follow-up; travel as needed to support customer and business requirements.
- Serve as the primary liaison between customers, cooperative organizations, vendors, and internal US Foods teams to ensure alignment, accountability, and execution.
- Develop account strategies that identify customer needs, expand sales opportunities, support new account growth, and strengthen customer penetration.
- Support school-year menu planning and forecasting, including key demand periods such as year-end wind down, summer feeding programs, and opening orders.
- Manage customer forecasts, proprietary inventory needs, delivery requirements, service levels, and product availability in partnership with supply chain, operations, and purchasing teams.
- Maintain accurate account profiles, including order guides, statements, pricing information, forecasts, reporting, and contract-related documentation.
- Monitor product mix, branded goals, stocking agreements, product introductions, receipt confirmation, and customer-specific product requirements.
- Communicate with customers regarding mutual performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives.
- Analyze sales trends, purchasing activity, pricing programs, rebates, bid requirements, incentive agreements, and contract compliance to support business planning and financial performance.
- Partner with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to resolve issues and ensure accounts remain within terms and service expectations.
- Represent US Foods at sales meetings, training sessions, food shows, conferences, and industry events; participate as needed as a subject matter expert on K-12 foodservice and procurement programs.
- Perform other duties as assigned by manager.
RELATIONSHIPS
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Internal: National Sales Directors, Customer Service Representatives, Area VP of National Sales, and National Sales management, Accounting, Purchasing, Operations
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External: Customers, partners closely with vendors, suppliers, and possibly 3rd party consultants
WORK ENVIRONMENT
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Remote Market Based: The associate in this role is expected to travel to multiple sites within their assigned Market as needed and therefore must be located within the assigned Market to perform assigned responsibilities.
MINIMUM QUALIFICATIONS
- 3 years of sales support, sales, customer service or business experience.
- Demonstrated track record of developing and maintaining customer relations.
- Experience in Contract Management.
- Experience using quantitative & qualitative research data.
- Excellent oral and written communication skills and customer service and presentation abilities.
- Demonstrated problem solving ability and negotiation skills.
- Ability to conduct analysis and fact-based decision making to assess contract compliance.
- Working knowledge in Microsoft Word, Outlook and Excel.
- Strong organization and time management.
EDUCATION
· High School diploma, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Bachelor’s degree in business or marketing.
- Working knowledge of US Foods' proprietary applications.
- Experience in foodservice industry or related.
- Experience managing or supporting contract-based K12 education customer segment.
- Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews.
- Experience influencing cross-functional stakeholders to support customer priorities and business outcomes.
This role may also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$71,000 - $100,000***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Originally posted on Himalayas