UX & Product Consutlant
这是一个远程位置。我们的客户正在寻找一个经验丰富的 UX & Product Consultant,帮助我们将数字产品提升到下一层次，因为它们在 SWANA 地区，欧洲和美国范围内扩大规模。这不仅仅是 UI 设计角色。我们正在寻找能够通过用户和企业眼睛看整个产品的人从发现事件并探索体验，购买门票，收取它，然后再来接下来的。你将与客户产品，技术，商务，营销和设计团队密切合作以识别摩擦，发现机会，提高转换和保留，以及 通过网络服务，我们将提供更多的信息，帮助你更好地了解和理解 Tzkrti 的下一代。包括我们的即将到来的用户移动应用程序。关于客户：我们的客户是一个在线票行平台，旨在为整个 SWANA 地区，美国和欧洲的阿拉伯语社区和观众服务。他们与组织者，节日，场馆和艺术家合作，以使发现和访问活动变得更加容易，透明，并与我们服务的社区更连接。我们处于令人兴奋的增长阶段，扩展到新市场，发展我们的平台，建立了我们的下一代用户体验。· 进行客户网站的全面用户体验和产品审计，确定摩擦点，可用性问题以及改善机会。· 从事件发现到购买门票，访问和活动后经历的整个客户旅程进行地图和分析。· 对用户进行研究，面试，可用性的测试和行为分析，以了解用户需要什么以及为什么他们表现的方式。·提高导航，事件发现，支付，转换和保留。·识别增强产品市场适应性并创造对观众和组织者来说可衡量的价值的产品机会。·帮助我们将产品适应不同市场，文化和用户行为随着我们的国际扩张。· 将见解转化为明确的用户流动，线程框架，产品要求和可操作建议。·与我们的 UI/UX 设计师和开发人员密切合作以确保想法有效地转换成产品。· 根据用户影响，业务目标和增长潜力来定义 UX 优先事项。· 贡献未来客户端移动应用程序的 UX 战略和产品发展。· 建立可扩展的 UX 原则，过程和最佳实践，因为我们的产品和团队不断增长 Requirem
查看英文原文
This is a remote position.
The opportunity
Our client is looking for an experienced UX & Product Consultant to help us take our digital
products to the next level as they scale across the SWANA region, Europe, and the US.
This is not simply a UI design role. We’re looking for someone who can look at the entire
product through the eyes of the user and the business — from discovering an event and
exploring the experience, to purchasing a ticket, receiving it, and coming back for the next
one.
You’ll work closely with the client product, technology, business, marketing, and design
teams to identify friction, uncover opportunities, improve conversion and retention, and
shape the next generation of Tzkrti — including our upcoming user mobile app.
About the client
Our client is an online ticketing platform built to serve Arabic-speaking communities and audiences across the SWANA region, the US, and Europe.
They work with organizers, festivals, venues, and artists to make discovering and accessing events easier, more transparent, and more connected to the communities we serve.
We’re at an exciting stage of growth — expanding into new markets, evolving our platform, and building our next-generation user experience.
What you will do
· Conduct a comprehensive UX and product audit of client website, identifying friction points, usability issues, and opportunities for improvement.
- Map and analyze the full customer journey, from event discovery to ticket purchase, access, and post-event experience.
- Conduct user research, interviews, usability testing, and behavioral analysis to understand what users need and why they behave the way they do.
- Improve navigation, event discovery, checkout, conversion, and retention.
- Identify product opportunities that strengthen product-market fit and create measurable value for both audiences and organizers.
- Help us adapt the product to different markets, cultures, and user behaviors as we expand internationally.
- Translate insights into clear user flows, wireframes, product requirements, and actionable recommendations.
- Work closely with our UI/UX designers and developers to ensure ideas are effectively translated into the product.
- Help define UX priorities based on user impact, business objectives, and growth potential.
- Contribute to the UX strategy and product development of the upcoming client mobile app.
- Establish scalable UX principles, processes, and best practices as our product and team grow
Requirements
We’re looking for someone who combines strategic thinking, strong UX expertise, product intuition, and a genuine curiosity about how people use digital products.
You have:
- Strong experience in UX strategy, user research, and digital product development.
- Experience designing or improving consumer-facing digital products and complex user journeys.
- A strong understanding of user behavior, conversion optimization, and product growth.
- The ability to connect user needs with business and growth objectives.
- Experience working with product, design, and development teams.
- Experience taking products through growth, product-market fit, or international expansion.
- Strong analytical, communication, and problem-solving skills.
- Experience with ticketing, events, marketplaces, e-commerce, travel, entertainment, SaaS, or high-growth startups is a strong advantage.
- Experience designing for RTL and LTR environments is a plus.
- The ability to work independently, challenge assumptions, and turn ambiguity into clear, actionable solutions
Originally posted on Himalayas