人事安全专员
Personnel Security Assistant
职位简介
职位简介
Aptive 正在寻找一名人员安全助理，以支持新员工和当前在联邦合同工作的员工的人员安全许可流程需求。
在此职位中，您将与各种团队成员合作，确保新入职和现有员工能够获得必要的安全许可。您将指导员工完成我们联邦客户的各项安全流程，包括为他们提供清晰的指示、回答问题、请求修改和更正、协调在线培训要求，并通过安全流程跟踪和报告他们的进展。您还将向我们的联邦客户提交完整且无错误的安全许可文件包，并支持员工的安全离职流程，这将包括收集 PIV 证件或 CAC 证件等职责。
要在这个职位上取得成功，需要高度关注细节以及能够有效传达复杂且有时令人困惑的信息。该职位是希望在企业运营、人员安全和/或人力资源领域发展职业生涯的优秀入门岗位。
主要职责
- 识别并跟踪各种安全处理要求。
- 沟通和协调许可要求。
- 对文档进行质量保证/质量控制，确保准确性和完整性；根据需要请求修改和更正；将文档提交给适当的政府联系人。
- 跟踪并报告从入职到离职的多阶段许可进度。
最低要求
- 0-2 年客户服务或相关领域的相关工作经验。
- 高中毕业文凭/GED。
- 能够获得并保持公共信任许可。
- 能够自我管理并在远程/居家办公环境中工作。
- 高度关注细节和组织能力，能够在快节奏的环境中同时处理多项任务。
- 出色的书面和口头沟通、倾听、解决问题、人际交往和关系建立技能。
期望资格
- 在客户服务、帮助台、呼叫中心、销售、行政助理、办公室管理、人力资源、人员安全、合同、业务运营或相关领域有经验。
- 在内阁级联邦机构处理安全许可的经验，最好是退伍军人事务部。
- 熟悉政府安全许可和安全要求。
- 在指定领域内能够独立运用技术和专业判断。
查看英文原文
Job Summary
Job Summary
Aptive is seeking a Personnel Security Assistant to support personnel security clearance processing requirements for new hires and current employees working on Federal contracts.
In this position, you’ll work with a variety of team members to ensure incoming and existing employees are able to obtain necessary security clearances. You will guide employees through various security processes for our Federal clients, including providing them with clear instructions, answering questions, requesting edits and corrections, coordinating online training requirements and tracking and reporting their progress through the security process. You’ll also deliver complete and error-free security clearance packages to our Federal clients and support employee security offboarding, which will include responsibilities such as collecting PIV badges or CACs.
To be successful in this position, a high attention to detail and a knack for communicating complicated and occasionally confusing information will be key. This position is an excellent entry point for someone interested in a career in corporate operations, personnel security and/or human resources.
Primary Responsibilities
- Identify and track various security processing requirements.
- Communicate and coordinate clearance requirements.
- QA/QC documents for accuracy and completion; request edits and corrections as required; submit documents to the appropriate Government point of contact.
- Track and report multi-stage clearance progress from entry to exit.
Minimum Qualifications
- 0-2 years work experience in a customer service or related role.
- HS diploma/GED
- Ability to obtain and maintain a public trust clearance.
- Ability to self-manage and work remote/telework.
- Strong attention to detail and organization with the ability to multi-task in a fast-paced environment.
- Excellent written and verbal communication, listening, problem-solving, interpersonal and relationship-building skills.
Desired Qualifications
- Experience in customer service, help desk, call center, sales, executive assistance, office management, human resources, personnel security, contracts, business operations, or related.
- Experience processing security clearances for Cabinet-level federal agencies, ideally the Department of Veterans Affairs.
- Working knowledge of Government clearance and security requirements.
- Ability to exercise independent technical and professional judgment in the assigned area.
- Proficiency or ability to quickly learn workforce management platforms, tracking systems, and tools such as Jira.
- Commitment to quality, continuous improvement, and adherence to established SOPs and QA checkpoints.
- Strong team player who takes ownership of the quality of services and work products.
- Flexible and able to quickly adapt to a dynamic and evolving operating environment.
About Aptive
About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
Originally posted on Himalayas