高级销售工程师 - 大客户(中部)
Senior Sales Engineer - Majors (Central)
作为企业销售工程师,你将与销售团队合作,帮助客户理解Datadog的价值以及它如何解决他们最重要的技术和业务挑战。你将主导技术评估,提供有说服力的演示,并引导客户完成从发现到成功采用的整个过程。
你将作为值得信赖的顾问,连接业务目标与技术解决方案,在赢得新业务和扩展现有客户方面发挥关键作用。
在Datadog,我们重视办公室文化——它建立的关系和协作,以及带来的创造力。我们采用混合办公模式,确保Datadogs能够创造最适合自己的工作与生活平衡。
你将负责:
- 与客户经理合作,主导并塑造从潜在客户到成交的各个机会中的技术策略
- 主导客户发现,挖掘技术挑战、业务目标和成功标准,然后将这些需求转化为定制的Datadog解决方案
- 提供引人入胜的产品演示、技术演讲和研讨会,将平台功能与客户成果联系起来
- 全程管理技术评估(POVs):确定用例和需求,定义成功标准,制定包含明确时间线的项目计划,并确保所有参与者遵守流程
- 在客户账户中识别并培养技术拥护者,使他们能够倡导Datadog的采用并推动内部共识
- 积极参与结构化的产品和工程现场反馈会议,作为客户的的技术声音,帮助塑造产品方向
- 通过确保活动、交易进展和客户互动在相关系统中准确且及时地记录,保持运营卓越
- 与产品、支持和市场团队跨职能合作,以满足客户需求并解决技术障碍
你具备:
- 在销售工程、解决方案工程或企业环境中的技术客户面向角色中5年以上经验
- 擅长在多利益相关者环境中导航,并根据技术、业务和高管受众调整沟通方式
- 熟悉公有云(AWS、Azure、GCP)、Kubernetes、APM/追踪、安全、开发者体验和可观测性
- 出色的沟通能力,能够解释复杂的技术概念
查看英文原文
As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.
This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.
What You’ll Do:
- Own the technical strategy across your accounts as a peer to the Account Executive - a standing weekly 1:1 with each AE you support, and a standing weekly account team call with the full ecosystem where you carry POV status, technical blockers, and the explanation behind any usage movement.
- Own the technical explanation behind consumption movement in your accounts. Work with the CSM and TAM to separate legitimate growth from misconfiguration, make sure legitimate growth gets quantified before renewal, and flag forward-looking usage the customer has signalled rather than explaining it backwards a month later.
- Lead discovery in every meeting, not only in discovery meetings - including meetings where you were invited to present. Leave each meeting knowing something about their business you did not know going in.
- Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
- Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
- Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle and beyond
- Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
- Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
- Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region
Who You Are:
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at influencing and adapting communication across technical, business, and executive audiences
- Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- Experience displacing or consolidating away from an entrenched incumbent inside an account where that incumbent has internal advocates
- A consultative, outcome - oriented approach to problem-solving and customer engagement
- Demonstrated depth over breadth. You have worked a very small number of very large organisations over long horizons, and can describe how your understanding of one account compounded across quarters.
- Experience mentoring peers or contributing to team enablement initiatives
- Demonstrated capability of utilizing AI tooling and scaling it
- Growth mindset of embracing change and being curious
- Willingness to travel as needed to support customer engagements
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$149,000—$198,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.