有市场营销经验的执行助理
Executive Assistant with Marketing Experience
我们正在寻找一位高度组织化且注重细节的行政助理，具备市场营销经验，以提供卓越的行政和营销支持。理想的候选人能够在高效管理日常运营的同时，利用其市场营销专业知识提升品牌曝光度和客户参与度。该职位需要出色的时间管理能力、沟通技巧以及在快节奏环境中同时处理多项任务的能力。
主要职责
行政支持：
- 管理并维护贷款专员（LO）的日程安排，包括设置、安排和跟进与客户、房地产经纪人和其他相关方的会议。
- 通过添加、分类和手动输入潜在客户、房地产经纪人联系人和其他商业关系来组织和更新LO的客户关系管理系统（CRM）。
- 维护和更新潜在客户联系跟踪列表，确保数据准确并及时跟进。
- 处理电子邮件通信，优先处理任务，并确保及时回复查询。
- 跟踪、请求并回应客户评价，以维护良好的在线声誉。
市场营销与社交媒体管理：
- 管理社交媒体账户，包括内容创作、广告设计和用户互动，以促进参与度并保持强大的在线存在感。
- 在各种在线营销渠道上制定和执行广告活动，以提升品牌知名度并获取潜在客户。
- 使用Salesforce中的账户参与功能创建营销活动，跟踪客户参与情况，并衡量活动效果。
- 协助制作具有视觉吸引力且有说服力的营销材料内容，包括社交媒体、电子邮件营销和其他数字平台。
客户关系与潜在客户管理：
- 建立并维护与潜在客户、客户和推荐合作伙伴的良好关系，确保及时跟进和持续沟通。
- 通过个性化推广和沟通协助潜在客户培育和后续跟进。
技能、知识和专长
- 市场营销、工商管理、传播学或相关领域的学士学位（优先，但非必需）。
- 作为行政助理的丰富经验，具备市场营销、社交媒体管理和/或CRM管理背景。
- 熟练使用CRM系统（有Salesforce和账户参与经验者优先）。
- 对社交媒体平台有深入了解，并有创建吸引人的内容的经验。
查看英文原文
We are seeking a highly organized and detail-oriented Executive Assistant with Marketing Experience to provide top-notch administrative and marketing support. The ideal candidate will manage daily operations efficiently while also leveraging their marketing expertise to enhance brand visibility and customer engagement. This role requires excellent time management, communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Administrative Support:
- Manage and maintain the Loan Officer’s (LO) calendar, including setting, scheduling, and following up on appointments with clients, realtors, and other stakeholders.
- Organize and update the LO’s Customer Relationship Management (CRM) system by adding, categorizing, and manually entering leads, realtor contacts, and other business relationships.
- Maintain and update the Lead Contact Tracker List, ensuring accurate data and timely follow-ups.
- Handle email correspondence, prioritize tasks, and ensure timely responses to inquiries.
- Track, request, and respond to customer reviews to maintain a positive online reputation.
Marketing and Social Media Management:
- Manage social media accounts, including content creation, ad design, and consumer interaction to promote engagement and maintain a strong online presence.
- Develop and execute ad campaigns across various online marketing channels to enhance brand awareness and generate leads.
- Use Account Engagement in Salesforce to create marketing campaigns, track customer engagement, and measure campaign performance.
- Assist in the creation of visually appealing and compelling content for marketing materials, including social media, email campaigns, and other digital platforms.
Customer Relationship and Lead Management:
- Develop and maintain strong relationships with leads, clients, and referral partners to ensure timely follow-up and consistent communication.
- Assist with lead nurturing and follow-up through personalized outreach and communication.
Skills, Knowledge and Expertise
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (preferred but not required).
- Proven experience as an Executive Assistant with a background in marketing, social media management, and/or CRM management.
- Proficiency in CRM systems (experience with Salesforce and Account Engagement is a plus).
- Strong knowledge of social media platforms and experience creating engaging content and ad campaigns.
- Familiarity with online marketing strategies, including ad creation and campaign management.
- Exceptional organizational and time-management skills, with the ability to multitask and meet deadlines.
- Excellent communication skills, both written and verbal, with strong attention to detail.
- Ability to work independently, take initiative, and maintain a high level of discretion and professionalism.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
Originally posted on Himalayas