人力资源专员
People Operations Specialist
在WhiteTech,我们通过前沿的白标和SAAS解决方案,赋能金融生态中的企业。
我们全面的工具套件专为EMI、PSP、电子商务和开放银行平台量身打造。借助WhiteTech,客户可获得一个灵活、可扩展且易于集成的平台。
我们的使命是帮助企业在快速变化的金融环境中释放全部潜力。
无论您是在扩大PSP业务、提升EMI服务,还是进入开放银行领域,WhiteTech都是您创新与增长的合作伙伴。
我们是一家以远程办公为主的技术公司,欢迎来自欧洲各地的候选人申请,包括EEA地区、英国、瑞士,以及其他非EEA欧洲国家如乌克兰、摩尔多瓦、格鲁吉亚、亚美尼亚、黑山、土耳其和西巴尔干地区。我们也考虑来自其他地区但能够在中欧时间(CET)内工作的申请人。
关于该职位
我们正在寻找一名人员运营专员加入我们的HR团队,负责我们约140名员工的国际组织中广泛的人事运营和行政流程。
目前我们的人员团队包括两名人员伙伴,他们专注于支持组织内的员工和经理。该职位将通过承担人员职能的运营方面,补充他们的工作,并确保我们的流程、数据、文档和HR基础设施顺畅运行。
这是一次对初级或早期职业HR专业人士而言绝佳的机会,如果您喜欢处理流程、数据、系统和细节,并希望在人员运营领域积累广泛经验,那么这个职位非常适合您。
您将在人员运营的不同领域工作,与公司各同事协作,并不断寻找方法使我们的流程更加高效、结构化和可扩展——包括通过使用AI和自动化。
您将负责的工作内容
人员文档与行政管理
- 负责日常员工文档流程,包括服务协议、修改、终止和其他与员工相关的文件。
- 确保文件准确且及时地准备、处理、存储和更新。
- 在相关系统和存储库中保持一致且有条理的人员文档。
- 支持员工从入职到离职的整个生命周期流程。
人员数据与HR系统
- 保持员工数据的准确性和最新状态
查看英文原文
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.
Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.
Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.
Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.
We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).
About the role
We are looking for a People Operations Specialist to join our HR team and take ownership of a broad range of people operations and administrative processes across our international organization of approximately 140 employees.
Our People team currently includes two People Partners, who focus on supporting employees and managers across the organization. This role will complement their work by taking ownership of the operational side of our People function and ensuring that our processes, data, documentation, and HR infrastructure run smoothly.
This is a great opportunity for a junior or early-career HR professional who enjoys working with processes, data, systems, and details, and wants to build broad experience across People Operations.
You will work across different areas of People Operations, collaborate with colleagues across the company, and continuously look for ways to make our processes more efficient, structured, and scalable - including through the use of AI and automation.
What you’ll do
People documentation & administration
- Own day-to-day employee documentation processes, including services agreements, amendments, terminations, and other employee-related documents.
- Ensure documents are prepared, processed, stored, and updated accurately and on time.
- Maintain consistent and well-organized people documentation across relevant systems and repositories.
- Support employee lifecycle processes from onboarding through offboarding.
People data & HR systems
- Keep employee data accurate and up to date across HRIS and other people-related systems.
- Regularly review data quality, identify inconsistencies, and coordinate corrections.
- Support data changes related to hires, transfers, promotions, exits, organizational changes, and other employee lifecycle events.
- Help improve the way our people data is structured, maintained, and used across the organization.
Benefits administration
- Coordinate day-to-day benefits administration across our international workforce.
- Manage employee additions, removals, and changes in benefits programs.
- Monitor benefits-related data and deadlines and ensure relevant information is reflected accurately in our systems.
- Prepare regular benefits-related reports and support communication with employees and external providers when needed.
HR reporting & analytics
- Prepare regular HR reports and people-related data analysis for the HR team and company stakeholders.
- Maintain recurring reporting and make sure reports are accurate, consistent, and delivered on time.
- Help turn people data into clear, useful insights and identify trends or data quality issues.
- Support ad hoc analysis and reporting requests.
People content & communications
- Keep company-wide HR/People content accurate and up to date, including internal policies, guidelines, and other people-related documentation.
- Prepare and publish People-related updates and announcements in company-wide communication channels.
- Help ensure employees can easily find clear and current information about our people processes, policies, and benefits.
Process improvement & AI
- Identify opportunities to simplify, standardize, automate, and improve People Operations processes.
- Explore and implement practical uses of AI and automation in HR operations, reporting, documentation, and employee communications.
- Contribute to making our People function more efficient, data-driven, and scalable.
- Take on other operational and cross-functional People projects as needed.
What we’re looking for
- 1+ year of experience in HR Operations, People Operations, HR Administration, or a similar role.
- Strong attention to detail and a high level of ownership.
- Experience working with HRIS or other people-related systems and maintaining employee data.
- Basic understanding of employee lifecycle processes and HR administration.
- Experience with HR reporting and working with data; good Excel/Google Sheets skills.
- Ability to manage recurring processes and deadlines while also handling ad hoc requests.
- Strong organizational skills and the ability to keep track of multiple processes at the same time.
- Comfortable working with sensitive and confidential employee information.
- Excellent communication and interpersonal skills, with the ability to work effectively in a multicultural and international environment.
- A proactive, process-oriented mindset: you don't just spot problems - you look for ways to prevent them from happening again.
- Curiosity about AI, automation, and new ways of working.
You’ll be a great fit if you
- Enjoy making things organized, accurate, and predictable.
- Are comfortable working with details and data without losing sight of the bigger picture.
- Like taking ownership of processes and seeing them through from start to finish.
- Naturally notice when information is inconsistent, outdated, or missing.
- Can work independently while knowing when to involve others.
- Enjoy improving processes and finding smarter ways to get things done.
- Are comfortable operating in an international, multicultural, and distributed environment.
- Are curious about technology and interested in using AI as a practical tool in your everyday work.
We offer:
- Competitive compensation package (commensurate with your experience)
- 19 business days of flexible Paid Time Off (PTO)
- Fully remote work with flexible hours (within the CET time zone) from any location of your choice
- Values-driven culture with a friendly and supportive work environment
- Opportunity to regularly participate in conferences and community events as both a participant and contributor
- Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
Embrace the opportunity to develop your skills in a cutting-edge fintech environment.
Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!
Let’s build something great together!