高级临床专员,CRM - 坦帕,FL
Senior Clinical Specialist, CRM - Tampa, FL
Abbott 是一家全球医疗健康领导者,帮助人们在生命各个阶段更好地生活。我们的变革性技术组合覆盖整个医疗领域,在诊断、医疗设备、营养品和品牌仿制药业务中均处于领先地位。我们的 122,000 名员工服务于 160 多个国家和地区。
职位描述:
心脏健康对整体健康至关重要。这就是我们致力于推进心血管疾病治疗的原因。作为心脏节律技术领域的全球领导者,我们的突破性医疗技术帮助人们恢复健康,让他们更快地回归最佳生活状态。我们专注于能改善医生治疗心律失常(即心跳不规则)患者方式的创新技术。
你将负责
在一般指导下,针对来自医生、医疗专业人员、患者和现场销售团队的复杂现场问题,提供高级工程、销售、教育和技术支持,涉及 CRM 产品。工作内容需要高度的独立性。识别并经常使用最有效、成本效益最高和最佳的业务实践来执行流程;持续评估其有效性和适用性。在计划、组织和执行工作时运用独立判断;监控绩效并向经理报告状态。技术能力和表现达到该地区所有临床专家的经验水平。
- 在医疗界与业务之间担任高级临床接口。
- 展示建立并维持与客户可信业务关系的能力,并据此分享产品专业知识。
- 将客户需求、产品表现和潜在销售机会报告给销售代表/主管和/或管理层,以促进销售增长和服务账户。
- 按需针对最复杂的现场问题提供工程、销售、教育和临床支持。全面掌握所有 CRM 产品、相关产品和技术知识、趋势及主要参与者。
- 为医疗专业人士开发、领导和/或开展 CRM 产品的培训和其他项目。
- 向管理层提供市场反馈以及下一代产品组成部分的见解、指导和反馈。
- 提供区域 CRM 植入病例的协作支持
查看英文原文
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
WHAT YOU’LL DO
Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager. Technical proficiencies and performance are at the experienced level of all Clinical Specialists in the region.
- Acts as a senior clinical interface between the medical community and the business.
- Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
- Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.
- Provides engineering, sales, education and clinical support in response to the most complex field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players.
- Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.
- Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
- Provides regional CRM implant case coverage.
Provides additional back-up support to CRM Sales Representatives in the following areas:
- Sales support
- Regional training seminars
- Clinical studies/data collection
- Trouble Shooting
- New product in-service training to physicians, nurses and sales representatives
- Mentors and provides leadership for less experienced Clinical Specialists
- Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
- Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on SJMSC CRM products
- A minimum of 4+ years increasingly responsible experience in the cardiac pacing and related industries
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
- Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of cardiac pacing systems is also necessary
- Must apply engineering skills and abilities to interpret and solve complex clinical problems
- Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
- Must have the ability to concentrate on detail and work independently
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
WHAT WE OFFER
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Learn more about our benefits that add real value to your life to help you live fully:
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$78,000.00 – $156,000.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support ServicesDIVISION:
CRM Cardiac Rhythm ManagementLOCATION:
United States of America : RemoteADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
Yes, 25 % of the TimeMEDICAL SURVEILLANCE:
Not ApplicableSIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: Originally posted on Himalayas