解决方案架构师,专业服务部
Solutions Architect, Professional Services
职位描述
向高级总监汇报,解决方案架构师是Semarchy在客户项目中的高级技术负责人——从客户旅程的最初阶段就与销售团队紧密合作,制定技术战略、范围和初步采用方案,同时在客户扩展过程中持续担任技术伙伴。随着Semarchy直接、具体地满足客户的工程技术需求,解决方案架构师负责我们最大和最具战略意义的客户的技术关系。
这是一个高度参与的架构角色,平衡高层次策略与执行。您将定义稳健的参考架构,并积极将其付诸实践——设计数据模型,配置匹配和合并逻辑,优化集成,构建自定义工作流。您既能向首席数据官展示企业数据战略,也能深入细节以完善匹配规则或解决复杂的集成问题。
职责
您将负责
·
技术咨询与高管对接:作为企业客户的可信技术合作伙伴,贯穿其整个生命周期。向客户架构师、数据负责人和高管清晰传达复杂的技术设计、权衡和战略数据路线图。
- 销售周期范围界定与SOW开发:在早期发现阶段与销售团队合作,进行可行性评估,界定用例,估算工作量/时间线,并撰写高质量的工作说明书(SOW)。根据客户的工程技术轨迹,推荐额外的Semarchy产品和服务。
- 端到端企业架构与实施:领导企业MDM解决方案的设计、多领域数据建模以及实际部署。从配置(匹配/合并逻辑、信任分数、API集成、ETL/流处理管道)到部署、数据治理工作流和生产上线,全面掌控架构。
- 现代化与专家服务:领导平台诊断、健康检查和复杂的数据迁移策略(从传统本地系统迁移到云/SaaS)。作为复杂技术难题的高级处理人,直接与产品和客服团队协作。在构建和配置阶段为解决方案工程师和数据工程师提供技术指导。
- 实践创新:为Semarchy的可重用交付资产、参考架构和预包装服务做出贡献
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About the Role
Reporting to the Sr. Director of Professional Services, the Solutions Architect is Semarchy's senior technical leader on customer engagements—partnering closely with Sales from the very beginning of the customer journey to shape technical strategy, scoping, and initial adoption, while serving as an ongoing technical ally as our clients scale. As Semarchy positions to meet customer technical needs in a direct, tangible way, the Solutions Architect owns the technical relationship on our largest and most strategic accounts.
This is a deeply hands-on architecture role, balancing high-level strategy with execution. You will define robust reference architectures and then actively bring them to life—designing data models, configuring match and merge logic, tuning integrations, and building custom workflows. You are equally comfortable presenting enterprise data strategy to a Chief Data Officer and diving into the weeds to refine a matching rule or troubleshoot a complex integration.Responsibilities
What You'll Own
·
Technical Advisory & Executive Engagement: Serve as the trusted technical partner for enterprise clients across their entire lifecycle. Articulate complex technical designs, trade-offs, and strategic data roadmaps to client architects, data leaders, and executive sponsors.
- Sales-Cycle Scoping & SOW Development:Partner with Sales at the earliest discovery stages to perform feasibility assessments, scope use cases, estimate effort/timelines, and author high-quality Statements of Work (SOWs). Recommend additional Semarchy product and service offerings aligned to the customer's technical trajectory.
- End-to-End Enterprise Architecture & Implementation: Lead the design, multi-domain data modeling, and hands-on deployment of enterprise MDM solutions. Own the architecture from configuration (match/merge logic, trust scores, API integrations, ETL/streaming pipelines) to deployment, data stewardship workflows, and production go-live.
- Modernization & Expert Services: Lead advanced platform diagnostics, health checks, and complex data migration strategies (legacy/on-prem to cloud/SaaS). Act as the senior escalation point for complex technical hurdles, collaborating directly with Product and Support teams. Provide technical direction to Solutions Engineers and Data Engineers during build and configuration phases.
- Practice Innovation: Contribute to Semarchy's reusable delivery assets, reference architectures, and pre-packaged service offerings. Actively leverage modern AI and generative AI tools to accelerate development workflows, optimize code, and streamline technical documentation.
Requirements
What You'll Bring
· 7+ years of hands-on experience in Solutions Architecture, Technical Consulting, or Senior Solutions Engineering with enterprise data platforms.
- Deep enterprise MDM expertise: Core delivery experience with Semarchy (xDM, SDP, xDI) preferred. Strong backgrounds in Informatica (IDMC/MDM Hub/MDM SaaS), Reltio, Profisee, Stibo, Ataccama, or TIBCO EBX are highly valued.
- Full-Lifecycle Proven Track Record: Successful delivery of multiple full-lifecycle enterprise MDM implementations, including deep expertise in data modeling, match tuning, survivorship rules, and workflow configuration.
- Solid Technical Foundation: Strong proficiency in SQL, Java, Linux, REST/SOAP APIs, and cloud deployment topologies (AWS, Azure, GCP).
- Consultative & Commercial Fluency: Exceptional written and verbal communication skills; comfortable balancing technical rigor with professional services commercial awareness (margin, scoping boundaries, and delivery momentum).
- Strong understanding of data quality management — standardization, validation, and enrichment rules — within MDM.
Nice to Have
· Prior experience at a Big 4 firm, systems integrator, or specialized data consultancy.
- Experience leading cloud or platform-to-platform MDM migrations.
- Cloud data platform certifications (Snowflake SnowPro, AWS Data Analytics, Azure Data Engineer, Google Professional Data Engineer).
- Industry experience in financial services, healthcare and life sciences, retail, manufacturing, or public sector.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related technical discipline.
Benefits
We are committed to making Semarchy an even better place to work, and this means creating a high performing environment where everyone can do their Best Work, where they can Grow in their career path, and Be Accountable – to each other and Semarchy.
*For those applicants in the CA, CO and NYC area, the salary range for this role is $135-170K base plus variable incentive. The salary offered will be based on experience, role, and location.
Semarchy is proud to be an equal opportunity employer (EEO) that celebrates difference and diversity. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to building an inclusive work environment where all employees feel a sense of belonging and respect. If there is anything we can do to ensure you have a comfortable and positive interview experience, please let us know.Originally posted on Himalayas