内部销售专员
Specialist - Inside Sales
我们的团队成员是所有工作的核心。在Cencora,我们共同肩负着创造更健康未来的责任,这里的每一位员工对我们实现这一目标都至关重要。如果您希望在医疗健康的核心做出改变,请加入我们这个富有创新精神的公司,帮助我们改善全球人们和动物的生活。立即申请!
职位详情
职责:
- 本职位描述为标准化、非合同性质的参考描述,是为Cencora内部组织一致性和人才架构目的提供的全球参考工具。它不会改变实际的工作职责、责任、汇报关系、工作条件、职级、薪酬或其他雇佣的重要条款和条件。
- 实际职责和责任可能根据业务需求、当地要求和运营实践而有所不同。如果团队成员的职位由雇佣协议、当地条款和条件、之前的职位描述或集体谈判协议规定,则这些文件在出现不一致时应优先适用。强制性当地法律也应优先适用。
- 在数字渠道上主动与客户互动,推动机会、续约和扩展。
- 制定区域和客户联系计划,优化在指定客户中的接触频率和跟进活动。
- 进行互动前和互动后的研究,明确目标,预判客户需求,并记录下一步行动。
- 在既定政策范围内协商商业条款,并协调所需的报价和合同文件以进行激活。
- 与跨职能合作伙伴协调客户项目活动和解决方案采用里程碑,以支持价值实现。
- 监控产品可用性、服务信号和客户反馈,尽早识别风险,并通过规定的渠道上报问题。
- 维护准确的CRM和报告记录,以增强销售漏斗可见性、预测可靠性及审计准备度。
教育背景:
· 需要商务管理、市场营销、传播、销售、商业或相关领域的学士学位,或同等经验。
经验:
· 需要2年以上内部销售、销售支持、客户管理、业务发展或相关领域的工作经验。
· 持有认证内部销售专业人士(CISP)(AA-ISP)或同等资格者优先。持有认证战略客户经理(CSAM)或等效资格者优先。
查看英文原文
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Responisbilities:
- This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
- Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
- Initiates proactive customer engagement across digital channels to progress opportunities, renewals, and expansions.
- Develops territory and account contact plans that optimize outreach cadence and follow-up activities within assigned accounts.
- Conducts pre- and post-interaction research to define objectives, anticipate customer needs, and document next actions.
- Negotiates commercial terms within established policy and coordinates required quoting and contract documentation for activation.
- Coordinates account program activities and solution adoption milestones with cross-functional partners to support realized value.
- Monitors product availability, service signals, and customer feedback to identify risks early and escalate issues through defined channels.
- Maintains accurate CRM and reporting records to strengthen pipeline visibility, forecasting reliability, and audit readiness.
Education:
· Bachelor's degree in business administration, marketing, communications, sales, commerce, or a related field, or equivalent experience required.
Experience:
- 2+ years of experience in inside sales, sales support, account management, business development, or a related field required.
- Certified Inside Sales Professional (CISP) (AA-ISP) or equivalent preferred. Certified Strategic Account Manager (CSAM) or equivalent certification preferred.
Skills and knowledge:
- Working knowledge of business administration, sales, and marketing fundamentals.
- Knowledge of remote selling motions across phone, video, and digital channels.
- Ability to apply consultative selling and value-based messaging to customer needs.
- Ability to develop and maintain long-term customer partnerships within assigned accounts.
- Knowledge of contract concepts, pricing structures, and compliance expectations.
- Ability to negotiate commercial terms within defined policies and guardrails.
- Ability to conduct pre-call research, account planning, and post-call follow-up actions.
- Ability to identify and qualify opportunities and progress them through close and renewal.
- Ability to analyze sales activity, profitability, and performance data to prioritize actions.
- Working knowledge of CRM and sales tools for pipeline, activity, and forecasting visibility.
- Ability to coordinate onboarding, program implementation, and adoption activities across stakeholders.
- Knowledge of product/solution positioning, access pathways, and launch coordination practices.
- Working knowledge of institutional healthcare and/or commodity product sales environments.
- Ability to document customer interactions and maintain accurate commercial records.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit
Full timeEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: JM BlancoOriginally posted on Himalayas