数字健康项目负责人/经理
Digital Health Program Owner/Manager
我们正在寻找一位经验丰富的产品负责人/经理,负责企业医疗客户的数字健康项目。该职位位于产品战略、医疗运营和软件交付的交汇点。你将直接与客户及跨职能交付团队合作,识别需求、确定优先级,并指导解决方案从早期发现到实施及持续改进。
系统集成是该职位的重要组成部分。候选人应熟悉与电子健康记录(EHR)系统及其他医疗应用进行信息交换的产品。不需要特定 EHR 供应商的经验,但你需要了解互操作性、API、医疗数据交换以及在已有的临床和运营环境中引入技术的实际挑战。
请注意,我们是一家咨询公司,此职位为咨询岗位。该职位需要良好的产品判断力、出色的沟通能力,以及能够为复杂的跨职能项目带来结构和方向。你不仅是项目负责人/经理,更是一名顾问。你需要以团队为导向的态度参与项目,并运用你的专业知识管理跨职能的优先级。
你将负责
你将负责确立产品方向,并帮助团队将该方向转化为成功的软件。主要职责包括:
- 根据客户目标和用户需求制定产品策略、路线图、优先级和发布计划。
- 领导发现活动,包括利益相关者访谈、研讨会、需求分析和用户旅程地图。
- 定义产品需求、用户故事、验收标准、最小可行产品(MVP)范围和支持文档。
- 根据客户价值、业务优先级、技术限制和医疗要求评估产品决策。
- 与临床、运营和技术利益相关者合作,了解现有流程并识别改进机会。
- 定义与 EHR 平台、医疗应用、API 及相关数据服务的集成需求。
- 协助建立并记录集成流程、数据交换、API 使用和预期系统行为。
- 在开发和交付过程中与工程、设计、QA 和实施团队紧密合作。
- 为开发团队提供产品指导
查看英文原文
We are seeking an experienced Technical Product Owner to help lead the continued development and enhancement of an established digital marketplace platform serving the eye care industry.
The Marketplace connects eye care practices, patients, and third-party vendors through an integrated e-commerce platform. The platform supports the broader commerce lifecycle, including product catalogs, pricing, patient accounts, ordering, payments, fulfillment, vendor integrations, promotions, and reporting.
This role sits at the intersection of business operations, customer experience, e-commerce, third-party integrations, and software delivery. You will work closely with business stakeholders, engineering, UX/UI, QA, and external partners to understand Marketplace needs, establish priorities, define requirements, and guide functionality through development and release.
This is a hands-on product ownership role rather than a project coordination position. Success requires strong product judgment, technical aptitude, excellent communication, and the ability to translate business objectives and user needs into clear, actionable work for software development teams.
What You Will Do
You will own and prioritize product work for the Marketplace and help ensure the development team is focused on delivering the highest-value functionality.
- Own, maintain, and prioritize the Marketplace product backlog based on business objectives, customer needs, technical dependencies, and platform priorities.
- Work with business stakeholders to understand Marketplace opportunities, problems, requirements, and desired outcomes.
- Translate business and user needs into well-defined features, user stories, acceptance criteria, workflows, and supporting documentation.
- Lead backlog refinement and work closely with engineering and QA throughout sprint planning, development, testing, and release.
- Provide timely product decisions and requirements clarification to keep development teams moving efficiently.
- Develop a strong understanding of Marketplace functionality, business rules, system interactions, integrations, and dependencies.
- Define and improve experiences for eye care practices, patients, vendors, and internal business users.
- Define requirements supporting vendor catalog ingestion, product data management, product availability, and practice-level product selection.
- Define and maintain requirements for wholesale cost, practice-controlled retail pricing, margins, discounts, promotions, and other pricing-related business rules.
- Own requirements across the commerce lifecycle, including product discovery, patient accounts, carts, checkout, payments, orders, fulfillment, returns, and customer communications.
- Define requirements for integrations with vendors and external systems, including APIs, data exchanges, synchronization processes, error handling, and expected system behaviors.
- Partner with UX/UI resources to create intuitive experiences for practices, patients, vendors, and internal users.
- Evaluate requested functionality against customer value, business priorities, technical complexity, dependencies, and existing platform capabilities.
- Identify edge cases and understand how changes in one part of the Marketplace may affect other users, workflows, integrations, or business rules.
- Coordinate requirements and dependencies across Marketplace functionality, engineering teams, external vendors, and business stakeholders.
- Participate in testing and validation to ensure delivered functionality meets requirements and expected business outcomes.
- Use stakeholder feedback, customer behavior, product data, and operational needs to identify opportunities for continued platform improvement.
- Clearly communicate priorities, decisions, requirements, risks, and dependencies to both technical and non-technical stakeholders.
What We Are Looking For
Candidates should have 5+ years of experience in Product Ownership, Product Management, Business Analysis, or a similar role working directly with software development teams, including meaningful responsibility for defining and delivering software functionality.
- Strong experience owning and prioritizing software product backlogs.
- Demonstrated ability to translate business needs into clear, development-ready requirements, user stories, acceptance criteria, and workflows.
- Experience working directly with software engineering, QA, and UX/UI teams.
- Strong understanding of Agile software development practices, including backlog refinement, sprint planning, development, testing, and release.
- Experience with e-commerce, marketplace, SaaS, or other transaction-oriented digital platforms.
- Technical aptitude and the ability to understand APIs, integrations, data flows, system dependencies, and software architecture at a functional level.
- Experience working with third-party integrations or external technology partners.
- Strong analytical, problem-solving, and prioritization skills.Ability to identify edge cases, dependencies, and downstream impacts when defining functionality.
- Ability to make decisions, resolve ambiguity, and keep development teams moving without unnecessary escalation.
- Strong written and verbal English communication skills and the ability to work effectively with U.S.-based stakeholders.
- Ability to work independently and effectively as part of a distributed international team.
Valuable Experience
- Multi-vendor or multi-sided marketplace platforms.
- E-commerce platforms and digital storefronts.
- Product catalog ingestion and product information management.
- Pricing, margin, discount, and promotional functionality.
- Payment and transaction processing.
- Order management and fulfillment.
- Third-party vendor and API integrations.Customer or patient account management.
- Reporting and analytics.
- Healthcare technology, digital health, eye care, optical, or vision-related products and services.
Healthcare experience is beneficial but not required. Strong marketplace, e-commerce, integration, and software product ownership experience is more important for this position.
Distributed Team Collaboration
This role works with a distributed development team. Candidates should be comfortable working in an international, remote environment and maintaining reasonable working-hour overlap with team members and stakeholders across multiple time zones.
The position provides flexibility in working hours; however, candidates must be willing to adjust their schedule when necessary to participate in important team ceremonies, stakeholder discussions, planning sessions, and other collaborative activities with US-based stakeholders.
Engagement Structure
This is a remote B2B / independent contractor engagement with a U.S.-based technology consulting firm. The successful candidate will work as an integrated member of the delivery team supporting an established digital marketplace platform.
Candidates must be able to contract legally through an appropriate individual or business entity in their country of residence and be able to receive payment for services from a U.S.-based company.
Salary: 30 - 45 USD an hourOriginally posted on Himalayas