产品经理
Product Manager
职位描述
DocSend 正从虚拟数据室解决方案扩展为交易执行平台。我们正在寻找一位产品经理，帮助塑造 DocSend 下一阶段的增长。
作为 DocSend 的产品经理，你将负责一系列客户体验，从基础流程如注册和内容管理，到我们最大的战略项目，如基于人工智能的文档分析和多产品集成。你将与工程、设计、数据以及跨职能团队紧密合作，了解客户需求，设定优先级，做出产品权衡，并将机会转化为高质量的体验。
这是一个端到端的产品负责人角色。你将结合客户同理心、定量和定性洞察、强大的产品判断力和清晰的沟通能力，确定哪些问题最为重要，并带领团队完成从发现到发布和迭代的全过程。
职责
- 从识别客户问题和定义策略开始，到优先级排序、执行、发布、衡量和迭代，全面负责面向客户的 DocSend 产品领域。
- 推动体验方面的基础改进，在满足短期客户需求与确保产品长期质量和健康之间取得平衡。
- 在 Dropbox 和 DocSend 之间识别和开发战略机会，包括多产品体验。
- 通过研究、产品数据、反馈和直接客户背景深入了解 DocSend 客户，将洞察转化为明确的产品决策和优先级。
- 与工程和设计团队紧密合作，定义问题、评估选项和权衡，保持高标准，指导跨职能执行。
- 定义成功指标，使用定量和定性证据评估结果，并根据客户需求、业务重点、技术和市场条件的变化调整路线图。
- 有意识地利用 AI 和自动化来优化工作流程
要求
- 5 年以上产品管理或相关经验，有全面负责面向客户的產品體驗的经验。
- 有识别重要客户问题、进行优先级排序和产品权衡，并将战略转化为明确产品方向的能力。
- 强大的客户同理心，能够在做产品决策时将定性客户理解与定量证据相结合。
- 有与工程团队紧密合作的经验
查看英文原文
Role Description
DocSend is expanding from a virtual data room solution into a deal execution platform. We’re seeking a Product Manager to help shape the next phase of DocSend’s growth.
As a Product Manager on DocSend, you’ll own a broad set of customer experiences spanning from foundational workflows, like onboarding and content management, to our largest strategic initiatives, like AI-powered document analysis and multi-product integration. You’ll work closely with Engineering, Design, Data, and cross-functional partners to understand customer needs, set priorities, make product tradeoffs, and turn opportunities into high-quality experiences.
This is an end-to-end product ownership role. You’ll combine customer empathy, quantitative and qualitative insight, strong product judgment, and clear communication to determine which problems matter most and guide the team from discovery through launch and iteration.
Responsibilities
- Own customer-facing DocSend product areas end-to-end, from identifying customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration.
- Drive foundational improvements across experiences, balancing near-term customer needs with the long-term quality and health of the product.
- Identify and develop strategic opportunities across Dropbox and DocSend, including multi-product experiences.
- Develop a deep understanding of DocSend customers through research, product data, feedback, and direct customer context, translating insights into clear product decisions and priorities.
- Partner closely with Engineering and Design to define problems, evaluate options and tradeoffs, maintain a high quality bar, and guide cross-functional execution.
- Define success measures, use quantitative and qualitative evidence to evaluate outcomes, and adapt the roadmap as customer needs, business priorities, technology, and market conditions evolve.
- Use AI and automation thoughtfully to improve workflows
Requirements
- 5+ years of product management or closely related experience, with experience owning customer-facing product experiences end-to-end.
- Demonstrated ability to identify important customer problems, make prioritization and product tradeoffs, and translate strategy into clear product direction.
- Strong customer empathy and ability to combine qualitative customer understanding with quantitative evidence when making product decisions.
- Experience partnering closely with Engineering and Design to navigate ambiguity, technical constraints, dependencies, risks, and product-quality decisions.
- Strong analytical skills and ability to define success measures, interpret product and business data, and use evidence to guide iteration.
- Excellent written and verbal communication skills, with demonstrated ability to create alignment across cross-functional partners and clearly communicate decisions and tradeoffs.
- Adaptability and curiosity, including an ability to learn new domains and technologies and thoughtfully incorporate AI-enabled workflows while maintaining strong product judgment and accountability.
Preferred Qualifications
- Experience building and evolving B2B or SaaS products.
- Experience with products supporting business-critical document or content workflows.
- Experience developing multi-product experiences or workflows spanning multiple product surfaces.
- Experience developing AI-enabled customer experiences or using AI tools as part of the product development workflow.
Durable Skills
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
- Awareness: Understand yourself and others.
- Judgment: Evaluate information and make decisions in complex situations.
- Adaptability: Learn, adjust, and stay effective through change.
- Connection: Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2
$172,900—$233,900 USD
US Zone 3
$153,700—$207,900 USD