SRE专员 I
SRE Specialist I
#### 公司简介
Experian 是一家全球数据和技术公司，为世界各地的人们和企业创造机会。我们在多个市场运营，包括金融服务、医疗保健、汽车、农业、保险等。Experian 投资于人才和先进技术，以释放数据的潜力。我们在 32 个国家拥有 25,200 名员工。
我们的独特之处在于重视你的价值。Experian 的以人为本、包容和有目标的文化获得了众多奖项的认可——包括 2025 年《财富》全球最佳工作场所™（全球前 25 名）以及在 26 个国家获得的“最佳工作场所™”等。通过社交媒体上的 Experian Life 或浏览我们的职业网站，了解原因。Experian 也自豪地成为平等机会雇主和积极行动雇主。
#### 职位描述
**职位描述**
我们正在寻找一名 SRE（站点可靠性工程）专家加入我们的团队，负责我们产品的可靠性和弹性。
该专业人员将在支持和改进关键解决方案方面发挥关键作用，确保在复杂的大规模环境中实现高可用性、性能、可观测性和自动化。
**职责**
- 作为身份与欺诈产品 SRE 方面的技术参考，支持开发和运维团队。
- 定义、实施并监控与业务目标一致的 SLI、SLO 和 SLA。
- 进行事件分析，提出预防和纠正措施以避免重复发生。
- 自动化配置、部署、扩展和故障恢复流程。
- 设计和维护可观测性解决方案（日志、指标、追踪和警报）。
- 参与容量和性能工程，确保系统以可预测的方式支持需求。
- 支持身份与欺诈系统的弹性、扩展性和安全性架构演进。
- 推广基础设施即代码、CI/CD 和安全变更管理的最佳实践。
- 处理关键操作，进行故障排查和实时问题缓解。
**要求**
- 在任务关键环境中的 SRE、DevOps 或生产工程方面有扎实的经验。
- 精通 Kubernetes、Docker 和云平台（AWS、OCI、Azure 和 GCP）。
- 熟练掌握自动化和基础设施即代码（Terraform、Ansible 等）。
- 有监控和可观测性经验，尤其是 Datadog，但也具备其他相关经验。
查看英文原文
#### Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in many markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by several awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action.
#### Job Description
**Job description**
We are looking for an SRE (Site Reliability Engineering) Specialist to join our team responsible for the reliability and resilience of our products.
The professional will be a key player in sustaining and evolving critical solutions, ensuring high availability, performance, observability and automation in a complex, large-scale environment.
**Responsibilities**
- Act as the technical reference in SRE for the Identity & Fraud products, supporting development and operations teams.
- Define, implement and monitor SLIs, SLOs and SLAs aligned with business objectives.
- Conduct incident analyses, proposing preventive and corrective actions to avoid recurrences.
- Automate provisioning, deployment, scalability and failure recovery processes.
- Design and maintain observability solutions (logs, metrics, traces and alerts).
- Participate in capacity and performance engineering, ensuring systems support demand in a predictable way.
- Support the architectural evolution for resilience, scalability and security of Identity & Fraud systems.
- Promote good practices in infrastructure as code, CI/CD and safe change management.
- Work on critical operations, performing troubleshooting and real-time mitigation of problems.
**Requirements**
- Solid experience in SRE, DevOps or Production Engineering in mission-critical environments.
- Proficiency in Kubernetes, Docker and cloud platforms (AWS, OCI, Azure and GCP).
- Advanced knowledge of automation and infrastructure as code (Terraform, Ansible, etc.).
- Experience in monitoring and observability, especially Datadog, but also experience with Prometheus, ELK and Grafana.
- Experience with CI/CD pipelines and good practices in versioning and deployment.
- Strong capacity for performance analysis, troubleshooting and optimization of distributed systems.
- Knowledge of relational and non-relational databases.
- Ability to work in partnership with development, product and operations teams.
- Good communication, systemic vision and focus on solving complex problems.
**Desirable**
- Experience with resilience in identity and fraud systems.
- Cloud certifications (AWS, OCI, Azure or GCP).
- Experience with chaos engineering and resilience testing.
- Knowledge of application and infrastructure security.
#### Qualifications
**Qualifications**
- SRE/DevOps
- Kubernetes
- Automation
- Cloud Platforms
- Observability
- Datadog
#### Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work in what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us we are on the right track, providing an ever-better work environment for our talent.
Experian Careers - Creating a better tomorrow together
[Find out what it's like to work for Experian by clicking here](https://www.experian.com/careers/)