内部销售专员
Inside Sales Associate
Seven Starling 正通过我们经过临床验证的虚拟护理平台，革新女性行为健康。作为一家由风险投资支持、快速扩张的初创公司，我们处于母婴健康创新的前沿，开发了一种突破性的临床模式，结合专业治疗、同伴支持和药物管理，有效治疗孕期情绪障碍。我们的方法取得了显著成效——90%的患者经历临床上显著的症状改善。
我们已与包括 UnitedHealthcare、Cigna、Blue Cross Blue Shield 和 Aetna 在内的领先健康计划建立战略合作伙伴关系，以及一个不断扩展的全国性产科诊所网络，使我们在超过 500 亿美元的女性行为健康市场中具备加速增长的潜力。
关于该职位
Inside Sales Associate 是一个完全虚拟/远程的职位，与基于现场的 Practice Partnership Manager（PPM）团队一起工作。PPM 负责亲自拜访、地理区域划分的客户，而该职位负责非 PPM 所覆盖的客户，并远程开展接触和增长工作。
该职位也是销售与合作伙伴团队的灵活资源：在 PPM 招聘前为新市场预热，为 PPM 安排和协调会议，并在 PPM 缺席时覆盖其区域。
你将负责
- 负责并拓展一个虚拟客户群 —— 接触那些有机推荐或推荐量不足的非 PPM 客户，目标是提高推荐数量和一致性。
- 虚拟销售与关系建设 —— 通过电话、邮件和视频与产科医生诊所（医生、办公室经理、转诊协调员、前台）建立信任；了解如何在不亲临现场的情况下进行“全办公室通话”。
- CRM 和线索管理 —— 维护干净的 CRM 记录，及时管理和回应新线索，并及时记录活动和 KPI。
- 转介分类与归属 —— 审查所有 S&P 团队收到的转介，确定来源和归属，并利用这些分类来识别你客户群以及整个 S&P 团队的拓展机会（例如，应联系哪位员工，客户是如何听说并转介 Seven Starling 的，最有效的跟进方式是什么）。
- S&P 团队资源管理 —— 管理和维护 S&P 资源中心、宣传资料和营销中心。在需要时协助 PPM 团队处理材料订单和运输，并更新批准的营销资源。
- 机会识别
查看英文原文
Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, we've developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders. Our approach delivers exceptional results — 90% of patients experience clinically significant symptom improvement.
We've established strategic partnerships with leading health plans including UnitedHealthcare, Cigna, Blue Cross Blue Shield, and Aetna, plus a growing network of OBGYN clinics nationwide, positioning us for accelerated growth in the $50B+ women's behavioral health market.
About the role
The Inside Sales Associate is a fully virtual/remote role that operates alongside the field-based Practice Partnership Manager (PPM) team. Where PPMs own in person, geography based territories, this role owns a book of non-PPM owned accounts and is responsible for engaging and growing that portfolio remotely.
This person is also a flex resource for the broader Sales & Partnerships team: warming up new markets ahead of a PPM hire, securing and scheduling meetings for PPMs, and covering territories when a PPM is out.
What you'll do
- Own and grow a virtual book of business — engage non-PPM owned accounts that are organically referring or under referring, with the goal of increasing referral volume and consistency.
- Virtual selling & relationship building — build trust with OBGYN practices (physicians, office managers, referral coordinators, front desk) entirely over phone, email, and video; understands how to run a "total office call" without being in the room.
- CRM & lead management — maintain clean CRM records, manage and respond to incoming leads promptly, and record activity and KPI’s promptly.
- Referral triage & attribution — review all incoming S&P team referrals to determine source and attribution, and use that triage to identify outreach opportunities for your book of business as well as the entire S&P team (e.g., which staff member to engage, how account heard of and referred to Seven Starling, what follow up is most effective).
- S&P team resource management - Manage and maintain S&P resource center, collateral, and marketing hub. Assist the PPM team with material orders and shipping when needed and update approved marketing resources.
- Opportunity identification & prioritization — analyze the book of business to identify and quantify opportunity (e.g., accounts with rising referral trends, dormant accounts, high-potential but under-engaged practices) and prioritize time accordingly.
- Creative engagement pathways — design and run virtual engagement motions (email cadences, virtual meetings,, phone check-ins, webinars) tailored to account tier and trajectory, since this role can't rely on in person meetings.
- New market Launch and support — warm up new/pre-launch markets ahead of a PPM being hired; help build initial pipeline and relationships remotely so the incoming PPM has a running start.
- PPM team support — Assist with sales operations support including scheduling meetings and lunches for PPMs, help manage their CRM hygiene where needed, and cover a PPM's territory (virtually) while they are out (PTO, leave, transition periods). Assist with data projects, tool and dashboard management, and progress reporting for Sales Ops lead.
Who you are
- At least 1+ years experience in inside or remote sales or business development, preferably in healthcare (experience with women’s health and/or mental health preferred)
- Proven track record of meeting or exceeding sales targets
- Natural relationship-builder that thrives on making new connections and opening doors across all levels of an organization
- Outstanding verbal and written communicator with the ability to effectively tailor the value of our offering to each audience’s unique needs
- Quick learner who thrives in a fast-paced, autonomous, and fluid environment where new situations are the norm
- Strong attention to detail and love for organization; proficiency with CRM tools (hubspot experience preferred)
- Creative and collaborative team player, excited by the opportunity to work with a passionate, mission-driven team
Must haves
- 1+ years in sales — inside sales, virtual account management, SDR/AE, or relevant healthcare adjacent role
- Healthcare experience strongly preferred, preferably in a startup; prior exposure to OBGYN/PCP clinics, referral based sales, or a similarly relationship driven virtual sales motion
- Comfortable operating fully remote — no field travel requirement for this role
- Experience successfully opening new markets and growing stagnant accounts
Details
- Full-time; remote
- The salary for this position is $75,000; annual bonus opportunity up to $22K based on quota attainment
- Meaningful equity package with significant upside potential
Perks and Benefits
- Competitive paid time off
- Competitive parental leave policy
- One-time stipend to enhance your work from home experience
- Medical, dental, and vision insurance
- 401K
- Bereavement leave, including for miscarriage and pregnancy loss
- Annual stipend for your choice of wellness benefits
- Annual professional development stipend
- Virtual team events
Seven Starling is an equal opportunity employer, passionately committed to equitable hiring and boldly dedicated to diversity in our teams. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniformed service member status, disability, or any other characteristic protected by law.
We strongly encourage individuals from all backgrounds to apply. Even if you don’t meet every single requirement, you might be the right candidate for this or other roles.
Please do not call our public clinical admissions line in regard to this or any other job posting.
We will be accepting applications on a rolling basis and will close this once a candidate has been identified.
Originally posted on Himalayas