客户服务协调员

We are seeking an experienced Service Coordinator to support participants in the Nursing Home Transition and Diversion (NHTD) Waiver program. This role is ideal for someone with hands-on NHTD experience who is compassionate, organized, and comfortable managing multiple cases independently.
Responsibilities

• Coordinate services and care for NHTD Waiver participants.

• Develop, review, and update service plans based on participants’ needs.

• Communicate with participants, families, caregivers, and service providers to support continuity of care.

• Monitor service delivery, follow up on outstanding needs, and address coordination issues.

• Maintain accurate case records and documentation in accordance with program requirements.

• Manage a caseload independently while maintaining timely communication and follow-up.

Requirements

• Hands-on NHTD Waiver experience is required.

• Previous Service Coordination experience is preferred.

• Knowledge of NHTD regulations, service plans, and care coordination.

• Strong communication, organizational, and case management skills.

• Ability to work independently and manage multiple cases.

• A reliable, professional, and compassionate approach.

• Russian language proficiency is a plus.

To apply, please submit your resume highlighting your NHTD Waiver and Service Coordination experience.
Originally posted on Himalayas